Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2 and 3 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2020
Quite satisfied with fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2020
The products are not lightening as you say
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2020
Never received my products and I have not been refunded until now, the customer service is non-existent as I received no response despite my emails.. it doesn't even deserve one star but oh well.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/05/2020
I expected to have more results especially for my spots but it wasn't very effective. It's a shame that it's not well detailed which product is for the face or other....but I liked the customer service and the gifts!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2020
Technical sheet of well-detailed products
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/05/2020
It gives me pimples and I don't see any positive change but negative.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2020
I still haven't received my package ordered on July 14, 2020, today is August 10 and impossible to locate the status of the package or get a refund.....
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2020
Disappointed with my order, I feel like it made me darker rather than anything else in the description, it might need to be explained more about what the products are for
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/05/2020
You offer gifts that you then change and it is only upon delivery that we discover that the gift has been changed.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/05/2020
It didn’t work for me
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2020
Order not received as ordered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2020
It's not good at all, well it darkened
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/05/2020
The delivery does not match the order. Given the amount of the order, gifts were assigned to me upon validation but I did not find them in my delivered package. I immediately called customer service and it was agreed that a manager would call me, which never happened. Too bad!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2020
Since the 22/05 date of my order, I am only now receiving a request for feedback.....
Pffffff
C limit...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/05/2020
I did not receive my gift as expected with my order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/05/2020
Too bad we can't give 0 stars.... I prefer to keep my dissatisfaction to myself... product that destroys the skin, nothing more....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/05/2020
Very disappointed!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2020
not very flexible for international distributors. it would be better if the company could make all shipping arrangements and charge the customer instead of telling us to determine the pickup and shipping ourselves
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2020
My order was not complete, the sponge was missing.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/05/2020
This order made me break out a lot of blackheads and many things
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/05/2020
I couldn't even order because I live in the United States, yet the site says it's possible. Every time I tried to validate the order, it didn't go through.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2020
My order was incomplete. I contacted you, but I never received a response from you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/05/2020
On the amount of my order, shipping should be free, but you made me pay. That's bad for business.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/05/2020
I didn't like it, it depends on the people but for me it didn't change anything, thank you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/05/2020
Exorbitant shipping costs and delivery time not respected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2020
Order not conform
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2020
The gift arrived broken and the box was punctured
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/05/2020
I have never received all my orders
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/07/2020
Oils packaged in non-hermetic bottles. They spilled all over the package which was completely sticky!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/05/2020
Hello
Order no148700 from 2020/03/10 was delivered to me with a two-week delay and 4 soaps less out of 8 VITAMIN PURIFYING BARS that I ordered. Plus, all the gifts you promise, I never receive anything. I want to exercise my rights by recovering my duly paid soaps. Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/05/2020
A bit disappointed, an order placed for DHL rates over 10€ with 3 weeks of waiting is unacceptable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2020
Delivery time not in accordance with what was announced on the site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2020
Really, I am not happy with the things I buy. I have completely turned black.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/07/2020
I did not receive all of my orders, I left a comment but I never got a response.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
I have bought a variety of products under this label and I am very disappointed. Poor results. Waste of money.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/07/2020
The white essence and caviar products do not seem to work! After different signals in private messages on Instagram and Facebook remain unanswered. I will never consume this brand again..it's a scam, when you spend more than $600 a month on these illusion cosmetics!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/07/2020
This is the second time I received an order with broken packaging, this time I lost about half of the contents. Not to mention that they didn't send a gift even though the receipt included it, I tried to talk to you and the messages do not respond to me. It's horrible. Although I love your products, I have to assume that I think your service is very bad.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/07/2020
Package not received since July 17 despite payment of shipping fees
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2020
No confidentiality, the invoice was outside the package.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2020
I received my order with a slight delay. I really like Ht26 products except that when you order, you really want to receive it within the timeframe
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