Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Fast delivery, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
super fast
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2019
What reassures me is that the products are plant-based, and they clean the skin deeply.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Very good service and advice
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2019
Everything is good, well received the order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2019
A bit of delay and lack of communication due to language
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2019
Well informed, a lot of information about the products sold.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2019
I received my order on time, but I feel that the shower gel is different from the one I bought months ago
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2019
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2019
Only the deliveries take time but it's super cool
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Thank you, I am very happy, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Effective and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2019
Everything is ok
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
OK +HT26
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2019
Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2019
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2019
I received my package!!!! in good condition
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
Excellent service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Very happy with the product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2019
Very good serious and fast site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2019
The order arrived on time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
Trustworthy site, reliability and seriousness
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
I love the body cream and the mask.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2019
Website accessible to everyone, very easy to order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2019
Order supposed to arrive between 48 and 72 hours and in the end I had to go pick it up in store myself because my order hadn't even been processed even though I placed the said order 4 days before
Translated reviews
Response from HT26
Hello,
Thank you for your comment.
After checking, your order was not sent to you because it was on hold for a payment check.
You were contacted by the manager on the day of your order.
During your call, we offered you to come pick it up in store because you needed it immediately.
We remain at your disposal for any information.
Best regards
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2019
I am satisfied with my order, the delivery was very fast
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2018
I placed my order on December 1, 2018, and until today I still haven't received my order. And when I called, the woman was so rude to me.
Translated reviews
Response from HT26
Hello,
Your package was returned to us on 11-01-19.
You will soon be contacted to agree on a solution to receive your products.
Best regards
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2019
I will recommend it
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Really very happy... ordered the day before received the next day PM and handed over personally... super solid packaging... perfection... 2 small guest soaps offered... thank you you are professionals... I would recommend and I will talk about it to those around me... thank you very much..
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2019
Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Total satisfaction
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2019
Hello correct and very fast and careful delivery but I did not receive the HT26 hat as a gift
Translated reviews
Response from HT26
Hello,
We thank you for your comment.
Unfortunately, we are out of stock of hats as gifts.
We must have surely offered you a bath salt and travel-sized products in addition to compensate for this.
Best regards
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2019
Delighted
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
Good. Always little surprise gifts in the packages.
But great promotions wouldn't hurt.
Translated reviews
Response from HT26
Hello,
If you have an account on our HT26 website, you are informed about all the promotions we offer.
For example, right now, we are offering 7 euros for every 70 euros spent until 20-01-19.
We have also reduced prices on a selection of products until 13-01-19.
Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2018
I am very disappointed with my last order
Translated reviews
Response from HT26
Hello,
We are sorry to hear that you were not satisfied with your order.
We can help you find a solution to remedy this.
Could you tell us what you disliked about your HT26 experience?
Best regards
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
Very easy to use and the products are always available for purchase.
Delivery arrives on time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2019
Good
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/01/2019
Absolutely to be avoided!
Translated reviews
Response from HT26
Hello,
We are sorry to learn of your dissatisfaction with HT26.
We would like to improve this, could you tell us more about what disappointed you during your order on our website.
Best regards
We use cookies for audience measurement and improving user experience.