Customer reviews of HT26

8,8 /10

Based on 6 797 published reviews

5 4 507 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 24/08/2018 à 12h51 following a purchase from 20/08/2018

I received my order well and I am happy.... thank you next time

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Acheteur Vérifié

Published on 24/08/2018 à 08h10 following a purchase from 13/08/2018

The products arrive very quickly and you provide very perfect information during the follow-up! Great professionalism! my compliments!

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Acheteur Vérifié

Published on 23/08/2018 à 15h47 following a purchase from 16/08/2018

Simple and clear site, easy to navigate, but some products are still expensive for the duration of use.

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Acheteur Vérifié

Published on 23/08/2018 à 15h45 following a purchase from 18/08/2018

very professional. Very good.

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Acheteur Vérifié

Published on 23/08/2018 à 14h16 following a purchase from 16/08/2018

Very good, impeccable service

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Acheteur Vérifié

Published on 23/08/2018 à 08h56 following a purchase from 08/08/2018

Good service

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Acheteur Vérifié

Published on 22/08/2018 à 16h18 following a purchase from 14/08/2018

I find it to be a very nice cream, very creamy, well scented, very moisturizing. I would recommend my friends to use HT26

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Acheteur Vérifié

Published on 21/08/2018 à 22h25 following a purchase from 03/08/2018

I only give 2 stars because for a first order I was disappointed with the service, my order took three weeks to arrive and when I called customer service about it, the lady was not nice at all and I did not like that. I should have given one star but I give the second star because I received many little gifts in my order.

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Response from HT26 Published on 22/08/2018

Hello,
Thank you for your comment.
Unfortunately, the delivery time may be extended for various reasons.
Please feel free to contact us to help you locate your package if the problem recurs.
Best regards

Acheteur Vérifié

Published on 21/08/2018 à 20h44 following a purchase from 15/08/2018

very well organized in sections

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Acheteur Vérifié

Published on 20/08/2018 à 15h44 following a purchase from 31/07/2018

Very good

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Acheteur Vérifié

Published on 18/08/2018 à 12h33 following a purchase from 10/08/2018

The site is very good, but I think more information should be provided on the ranges suitable for skin types.

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Response from HT26 Published on 22/08/2018

Hello, Thank you for your comment. You have the possibility to be directed to the products corresponding to your problem. Indeed, at the top of the site, you have 'a solution to a problem', in this bar, you can select your skin type and get a range to solve your problem. You can also contact us for personalized advice. Best regards

Acheteur Vérifié

Published on 17/08/2018 à 23h01 following a purchase from 30/07/2018

Perfect

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Acheteur Vérifié

Published on 15/08/2018 à 19h44 following a purchase from 09/08/2018

The package arrived well, I haven't tried the products yet, I will come back to give my opinion....

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Acheteur Vérifié

Published on 15/08/2018 à 18h40 following a purchase from 04/08/2018

Package arrived torn.

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Response from HT26 Published on 22/08/2018

Hello Mrs. Malapa,
Thank you for your comment.
We sincerely apologize for the inconvenience caused.
Unfortunately, packages suffer damage during transport.
We do everything we can to avoid this kind of incident as much as possible.
Please feel free to report it to us if the problem recurs.
Best regards

Acheteur Vérifié

Published on 15/08/2018 à 18h19 following a purchase from 08/08/2018

Good

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Acheteur Vérifié

Published on 13/08/2018 à 20h52 following a purchase from 08/08/2018

Shipping costs quite expensive

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Acheteur Vérifié

Published on 12/08/2018 à 00h17 following a purchase from 08/08/2018

Not detailed enough and the product descriptions are not up to par

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Response from HT26 Published on 13/08/2018

Hello Mrs. Yobo,
Thank you for your comment.
We take your opinion very seriously to make your HT26 experience more pleasant.
Please note that each product has its description.
This description includes the product's content, product photos, product price, its main components, product usage, and associated products.
Each product is classified by range at the top right of the site.
You can also search for a product in the search bar 'product', indicate a problem and then get a solution in the bar 'a solution to a problem' or search for a product brand in the search bar 'brand'.
Customer reviews are available for each product in the second tab in the product description.
You have the option to contact us if you need information.
Best regards

Acheteur Vérifié

Published on 11/08/2018 à 12h51 following a purchase from 07/08/2018

Very good product

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Acheteur Vérifié

Published on 11/08/2018 à 10h10 following a purchase from 07/08/2018

I was quickly informed that the products were missing, I was able to change my order and was delivered very quickly

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Acheteur Vérifié

Published on 10/08/2018 à 14h16 following a purchase from 23/07/2018

Hello. Thank you for the message. Like me, I have brown skin so the product suits me. Especially I would like to have clear and radiant skin. In this case; the product "based on Glutathione" interests me to reduce the pigment spots on my face. Thank you. Best regards. ELYSE

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Acheteur Vérifié

Published on 10/08/2018 à 12h45 following a purchase from 07/08/2018

Very fast delivery

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Acheteur Vérifié

Published on 10/08/2018 à 12h38 following a purchase from 06/08/2018

Everything is perfect, from the order to the reception. The little gifts in addition to discovering more about the products and appreciating their qualities. I am happy.

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Acheteur Vérifié

Published on 09/08/2018 à 15h16 following a purchase from 26/07/2018

Fast delivery. Nothing to report

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Acheteur Vérifié

Published on 09/08/2018 à 12h34 following a purchase from 03/08/2018

Very satisfied with my order, however when I placed the order I was entitled to a hat as a gift but I did not find that in my package. Thank you for the little samples

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Acheteur Vérifié

Published on 08/08/2018 à 22h20 following a purchase from 04/08/2018

Ease, speed to consult the site

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Acheteur Vérifié

Published on 08/08/2018 à 17h31 following a purchase from 01/08/2018

Favorable

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Acheteur Vérifié

Published on 06/08/2018 à 08h27 following a purchase from 19/07/2018

Perfect transaction. Product of quantity and quality.

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Acheteur Vérifié

Published on 04/08/2018 à 19h02 following a purchase from 30/07/2018

Authentic good quality product

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Acheteur Vérifié

Published on 04/08/2018 à 06h10 following a purchase from 26/07/2018

Reliable!!

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Acheteur Vérifié

Published on 03/08/2018 à 16h28 following a purchase from 28/07/2018

Good products, Good qualities,

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Acheteur Vérifié

Published on 03/08/2018 à 00h29 following a purchase from 26/07/2018

Good

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Acheteur Vérifié

Published on 02/08/2018 à 17h22 following a purchase from 17/07/2018

Good service attentive to customers

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Acheteur Vérifié

Published on 01/08/2018 à 13h10 following a purchase from 13/07/2018

Super fast and reliable service. Indeed I had ordered the wrong product and they accepted my return without any difficulty.
Thank you for your professionalism! :)

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Acheteur Vérifié

Published on 01/08/2018 à 08h03 following a purchase from 23/07/2018

Excellent products and always quality service.

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Acheteur Vérifié

Published on 30/07/2018 à 12h34 following a purchase from 23/07/2018

Very satisfied with the order.

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Acheteur Vérifié

Published on 29/07/2018 à 19h12 following a purchase from 24/07/2018

Very happy because I always receive my orders on time and in good condition

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Acheteur Vérifié

Published on 29/07/2018 à 11h42 following a purchase from 17/07/2018

Excellent I love HT26 products

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Acheteur Vérifié

Published on 28/07/2018 à 12h36 following a purchase from 23/07/2018

Compliant

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Acheteur Vérifié

Published on 28/07/2018 à 04h38 following a purchase from 15/07/2018

Reliable site, good products and fast delivery

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Acheteur Vérifié

Published on 27/07/2018 à 14h24 following a purchase from 21/07/2018

Nice product

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