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G
Rating: 5 out of 5
Excellence. Thank you very much
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 2, 4 and 5 stars
Reset filtersR
Rating: 1 out of 5
I have not noticed any change in the brown spots or my complexion. It has been 10 days of use. So I regret my money spent in vain.
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory consists of a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
F
Rating: 5 out of 5
Very good quality products
Fast delivery
Very effective products
Wonderful
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Fast delivery
Very effective products
Wonderful
E
Rating: 5 out of 5
Speed, simplicity, efficiency
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P
Rating: 1 out of 5
Hello, I am a bit frustrated because I did not receive the facial brush. Otherwise, the products are satisfactory and the delivery is quick.
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A
Rating: 5 out of 5
I like the cream, it is really good for my skin. And I think this is the original one because I bought the fake one before but this one is perfect when you order from the right website.
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A
Rating: 5 out of 5
Delivery is fast, and the products are well packaged. But I find the delivery fee a bit expensive.
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M
Rating: 4 out of 5
Good products. A bit expensive
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M
Rating: 5 out of 5
5 Stars, my order arrived quickly. Thank you
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E
Rating: 4 out of 5
It's okay but could be improved
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A
Rating: 5 out of 5
Hello, in less than 24 hours my package was delivered! Which avoids being out of stock... And that's not all, gifts received; FANTASTIC!!!
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H
Rating: 5 out of 5
Very nice and professional advisor.
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A
Rating: 5 out of 5
The Anti-spot brightening range is top-notch
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C
Rating: 5 out of 5
Satisfied
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E
Rating: 1 out of 5
Really disappointed, despite my calls to express my dissatisfaction due to the delivery of my order, I have not received a favorable response!
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory consists of a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. Moreover, we always strive to handle your possible complaints fairly. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
E
Rating: 1 out of 5
I am disappointed with my delivery, it has now happened twice that I received other products instead of the prescription products that I have been used to ordering for years! It's really a shame!
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F
Rating: 4 out of 5
The multi-lightening shower gel is impeccable without fault. But the HT26 multi-lightening milk does not have a good scent. Please try to improve.
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Response from HT26
Hello madam, we thank you for sharing your experience with HT26. Indeed, our brand is based on certain values, including offering the most respectful products possible for your skin. That is why we take care to formulate them with the least possible chemical ingredients, namely preservatives, fragrances, etc. This is how we keep our commitments by formulating quality products that are also effective. But we still take note of your comment. Do not hesitate to contact us at 0145231214, 0668918825, or by email at [email protected] for any advice or information. The HT26 team wishes you an excellent day.
D
Rating: 1 out of 5
I received fake products without a barcode, the milk is black, the color is different from the milk I bought when I went to the store myself, so this allowed me to compare the products and see that I received fake HT26 products. I would like original products to be sent to me or for me to be refunded.
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M
Rating: 4 out of 5
Order well received and well packaged, on time.
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F
Rating: 5 out of 5
Very fast order. Your products are impeccable
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E
Rating: 4 out of 5
Order arrived on time, 3 days later. As expected.
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L
Rating: 2 out of 5
After nearly 3 months of continuous use and two purchases. I can say that the products that were first recommended to me in-store by an advisor and repurchased online had no visible positive effects on my skin. I would not recommend. Sorry, too expensive for what it is!
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Response from HT26
Hello madam, we thank you for sharing your experience with HT26. HT26 products are formulated with plants and vitamins, carefully selected by our pharmacists for their quality and effectiveness. Our products are respectful of your skin, and the results are very gradual and lasting. Their visibility and speed depend on skin type, lifestyle hygiene, and the reliability of the products used before HT26. If you wish to contact one of our pharmacists, you can call 0145231214 or [email protected]. We thank you for your understanding and wish you an excellent day.
B
Rating: 5 out of 5
It works very well without being harsh on the skin. I recommend.
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F
Rating: 5 out of 5
Fast shipping
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K
Rating: 5 out of 5
Very satisfied with the speed of delivery and the accuracy of the ordered products.
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K
Rating: 5 out of 5
Great
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K
Rating: 5 out of 5
I am very satisfied with the products and the quick delivery time.
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G
Rating: 5 out of 5
The order was shipped on the scheduled date.
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M
Rating: 5 out of 5
My satisfaction was wowwww
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F
Rating: 5 out of 5
Welcoming and fast team.
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M
Rating: 4 out of 5
I have been using HT26 products for several years, I order on the site and I am satisfied. The products are of good quality and the customer service is responsive and attentive.
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M
Rating: 5 out of 5
Perfect, nothing to report
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M
Rating: 5 out of 5
Remarkable, I congratulate you on your service; I will always be your customer, thank you very much.
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Y
Rating: 1 out of 5
I ordered "PRESCRIPTION Day cream with glutathione" the cream has a dubious appearance, very liquid, far from the texture of the cream contained in the sample I tried before buying this product. Is it due to poor storage??? I contacted HT26 by email, no response!!!
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Response from HT26
Dear customer, hello, thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors, who carefully select plants and vitamins for their quality and effectiveness. We always take care to send you products of good composition, which will satisfy you and meet the needs of your skin as much as possible. We have not received any email from you. For any advice or information, you can contact us at +33145231214, via Whatsapp at +33668918825, or by email at [email protected]. We are at your complete disposal. We wish you an excellent day. The HT26 team
M
Rating: 2 out of 5
Sometimes I receive different products than the items ordered, like now. Or I do not receive all my ordered items.
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Response from HT26
Hello madam. We thank you for sharing your experience with HT26, and we apologize for the inconvenience caused. We always strive to work to your satisfaction. After contacting you, we confirm that the glycerin ordered was indeed out of stock, and we replaced it with glycerin that was equivalent to this one (both in terms of formula and price), with your agreement obtained during a subsequent phone conversation after sending your order. However, we acknowledge that we made a mistake regarding the Body Milk sent compared to what you received, and we confirm that it has been resent to you. If you need advice or various information, do not hesitate to contact us at +33668918825, +33140185100, or write to us by email at [email protected]. The HT26 team wishes you an excellent day.
L
Rating: 5 out of 5
PERFECT
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L
Rating: 4 out of 5
Satisfied!
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N
Rating: 5 out of 5
Delivery without any problems, thank you.
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A
Rating: 5 out of 5
Your products are excellent and I can't do without them anymore.
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A
Rating: 5 out of 5
Great as always.
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