HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
The gift 2 that I received was not the one that was sent to me in the photo.
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Response from HT26
Hello madam, Thank you for your understanding; the gifts are according to available stock. Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/09/2023
Pitiful service
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Response from HT26
Hello Madam, your missing shower gel is on its way. You will receive it shortly. Best regards, Customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
I am very satisfied with the products, thank you very much for the gifts.
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Response from HT26
We thank you for your loyalty. Best regards, Eym. from the HT26 customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
I received my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2023
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Very effective and especially quick action
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2023
Order well received, small downside the shower gel leaked.
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Response from HT26
Hello madam, thank you for sharing your experience with HT26. We apologize for the inconvenience caused, we will ensure that this does not happen again. Please feel free to reach out to us if needed, we are at your disposal. The HT26 team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/09/2023
There's no point in asking for an opinion that you won't read. You don't care about the customers. It's been 5 days since you were supposed to contact me.
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Response from HT26
Hello, I left you a message please I saw that you had been delivered, thank you for updating me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
I enjoy shopping with HT26 and the delivery is always quick as well, the only problem that I have is not being able to track delivery because you don't provide any tracking number to your customers which is very inconvenient.
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Response from HT26
I appreciate the speed at which the products arrived and especially well packaged. I just started this range, so I think that after a few months I will be able to judge how it works on my body and especially my face. So far, for the little time I have used the face cream, I can say that it's great!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2023
Easy to place an order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2023
Hello, Thank you for taking the time to write to us to share your experience. You are happy to have received your order. Thank you
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Response from HT26
Great job as always, I have ordered so many times from HT26. I could’ve said more but I don’t understand French language.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
I received my order. Thank you. I am super happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
Great job as always, I have ordered so many times from HT26. I could’ve said more but I don’t understand French language.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2023
I love my products and the packaging was great. My only problem is the exaggerated amount of shipping. Shipping is supposed to be free for a certain amount of orders. I ordered about 3 different sets costing about $350. Why should I pay for shipping? Sometimes I want to refill my products but when I think of shipping I change my mind
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2023
Serious, efficient site. Moreover, the delivery was fast and the package very well wrapped. Bravo.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2023
The products are good, just that I did not receive the 2nd gift as stated in the order, I don't know why it is always like this.
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Response from HT26
Hello Madam, We thank you for your opinion, and we apologize for the quantity of samples received. You will receive more samples with your next order. Rest assured. Best regards, The HT26 customer service team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2023
Everything I ordered suits me wonderfully and especially the Multi moisturizing cream for the face, I love it, please do not change the composition because I will order it again and again.
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Response from HT26
Hello, Thank you for sharing your experience with HT26. Do not hesitate to contact us if needed, we are at your disposal. The HT26 team wishes you an excellent day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2023
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2023
I received my package in less than a week, everything was well packaged and I had two gifts and a very cute pouch, honestly for my first purchase I was satisfied.
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Response from HT26
Hello, Thank you for your feedback, we appreciate it. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2023
Speed and simplicity of navigation on the site!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/08/2023
Yes just one star because I am very disappointed. I explain that I ordered the ht26 anti-spot milk (skin harmony) with a white cap and I see that it is rather the one with the gold cap that was sent to me since the color of the milk is yellow and not white. So I am in trouble because all my clothes will be stained with this yellowish color that this milk has, because I had used it before and it did not go well since it left yellow stains on my sheets, underwear, and clothes. Not to mention that it has a very bad smell for me who loves everything that has a pleasant scent, really very disappointed with my order this month.
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Response from HT26
Hello madam, Having spoken with you by phone, I was able to see that you were indeed sent the multi-lightening anti-spot milk that you ordered. As I indicated to you, HT26 is a brand that favors the most natural formulas possible, which is why the products do not contain color preservatives. Moreover, a color such as you describe is a sign that the chemistry between the different active ingredients present in your milk has worked perfectly. Therefore, there was no error in your order. Thank you for your attention and understanding. The HT26 team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2023
Excellent products, fast delivery
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Response from HT26
Hello, We thank you for your feedback
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2023
Good reception
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Response from HT26
We thank you for your comment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2023
I love HT26 products, especially the preparation range. I have been buying them for years.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/08/2023
Very bad service. It has been 2 weeks since I contacted customer service by email, phone call, and Instagram to ask about the shipping cost of products to China because there is no possibility to order on the site (since customer service informed me that the shipping prices to China are no longer 40 euros but have increased), but no one responds to me. Customer service just keeps making me go in circles. They do not respond to messages and when they do respond, it is to answer something other than what I am asking as a way to pass the time. VERY DISAPPOINTED that a brand like HT26 has such a mediocre customer service.
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Response from HT26
Hello Madam, For China the only way is to place an order on the site, the carriers in China are not always available, if you finalize your product selection, and if carriers are available, the site will give you the shipping cost that day because the rates can vary due to the unavailability of carriers. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2023
I love most of the HT26 products I used but will say that some are too expensive and shipping is also exaggerated because sometimes I need just 2 products for refill but the shipping cost won't let me buy.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/08/2023
Disappointed, some things do not correspond to what I ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
The delivery was ultra fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2023
I took for my facial routine brightening shower gel, maximum lotion 90, serum 90, and multi-brightening face cream and I have radiance in a week, thank you, satisfied.
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Response from HT26
Hello madam, Thank you for sharing your opinion on our products. Do not hesitate to contact us if needed, we are at your disposal. The HT26 team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2023
Product conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2023
I placed my order and everything arrived in less than 3 days and well packaged, thank you, I hope to get the result I want.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
My milk arrived, the shipping is quick, it took only 3 days, it's a good product recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2023
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2023
I am satisfied with my order. I had to buy this milk because the one I usually use is out of stock. Delivery was quite fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2023
The products I bought at the HT26 pharmacy are very good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Excellent website,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2023
I am satisfied with my order and thank you to the preparer who put a soap in my package, thank you to the whole team always on top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
the delivery was very fast
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