Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 04/08/2023 à 16h45 following a purchase from 28/07/2023

Very good service and fast delivery

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Acheteur Vérifié

Published on 04/08/2023 à 13h19 following a purchase from 27/07/2023

I ordered a cream on July 27, delivery was scheduled for July 31, today is August 4 and still no package

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Acheteur Vérifié

Published on 04/08/2023 à 06h19 following a purchase from 24/07/2023

Smooth and fast navigation

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Acheteur Vérifié

Published on 03/08/2023 à 17h28 following a purchase from 25/07/2023

Very fast shipping and well-packaged parcel
Impeccable delivery service Courteous and respectful delivery agent.
Thank you really to HT26
I RECOMMEND

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Acheteur Vérifié

Published on 02/08/2023 à 23h54 following a purchase from 16/07/2023

Very good

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Acheteur Vérifié

Published on 02/08/2023 à 22h21 following a purchase from 25/07/2023

Navigation is sometimes difficult and on top of that your delivery fees are very expensive but I can understand Chronopost, but the relay should be free with a purchase of over 50€ the delivery should even be free with a big brand like HT26 but unfortunately, it does not encourage buying online from you, please look into this. THANK YOU

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Acheteur Vérifié

Published on 31/07/2023 à 15h46 following a purchase from 24/07/2023

I note well because it is the first time I use HT26 thank you

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Response from HT26 Published on 11/08/2023

Hello, We thank you for your feedback

Acheteur Vérifié

Published on 31/07/2023 à 13h09 following a purchase from 13/07/2023

Fast shipping but the delivery service is less reliable

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Acheteur Vérifié

Published on 31/07/2023 à 12h29 following a purchase from 24/07/2023

The cream of the cream

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Acheteur Vérifié

Published on 31/07/2023 à 11h48 following a purchase from 24/07/2023

I like very much

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Acheteur Vérifié

Published on 31/07/2023 à 00h35 following a purchase from 21/07/2023

Navigating HT26.com is so easy and fast

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Acheteur Vérifié

Published on 30/07/2023 à 11h21 following a purchase from 22/07/2023

Fluid

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Acheteur Vérifié

Published on 28/07/2023 à 13h09 following a purchase from 20/07/2023

Fast delivery, content well protected. Impeccable!

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Acheteur Vérifié

Published on 26/07/2023 à 09h53 following a purchase from 08/07/2023

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Acheteur Vérifié

Published on 25/07/2023 à 17h23 following a purchase from 11/07/2023

I gave you a very good rating because of the attentive and serious service.

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Acheteur Vérifié

Published on 22/07/2023 à 14h01 following a purchase from 15/07/2023

Delivery in a timely manner and well preserved.
For the results, the usage time will allow for an objective opinion

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Response from HT26 Published on 11/08/2023

Hello, We thank you for your feedback. We appreciate it

Acheteur Vérifié

Published on 20/07/2023 à 16h10 following a purchase from 13/07/2023

Good texture, to see over time.

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Acheteur Vérifié

Published on 20/07/2023 à 10h01 following a purchase from 02/07/2023

I ordered 4 top line foot files and I received 4 files, but they are not at all the model I ordered.
So I am very very disappointed with the order. I would have liked to be asked for my opinion before sending me something else that I did not order.

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Acheteur Vérifié

Published on 19/07/2023 à 10h49 following a purchase from 11/07/2023

Fast, well packaged inside, the rating is very good.

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Acheteur Vérifié

Published on 18/07/2023 à 16h47 following a purchase from 11/07/2023

The delivery is fast and I like my order.

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Acheteur Vérifié

Published on 18/07/2023 à 02h54 following a purchase from 09/07/2023

It's perfect, I love it, super moisturizing.
It suits me well.
I will even reorder.

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Acheteur Vérifié

Published on 18/07/2023 à 01h36 following a purchase from 21/06/2023

I placed my order a month ago, my products have still not been shipped, I contacted you without response, and you took my money but did not send my products. This is bad service, never order from this place again.

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Response from HT26 Published on 19/07/2023

Hello, Your payment has not yet gone through with us, below is the proof 197.... SP..... DHL Express Yes F. S 147.50 € PayPal No No Pending payment by PayPal 2023-06-21 05:00:04 Mobile . Please check with your bank. Best regards.

Acheteur Vérifié

Published on 17/07/2023 à 16h54 following a purchase from 09/07/2023

Very satisfied with the handling of my order, from start to finish.

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Acheteur Vérifié

Published on 17/07/2023 à 13h06 following a purchase from 09/07/2023

Received very quickly, the cream is good.

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Acheteur Vérifié

Published on 15/07/2023 à 20h25 following a purchase from 08/07/2023

Order received very quickly, I love the smell, just started, not yet results.

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Acheteur Vérifié

Published on 15/07/2023 à 16h18 following a purchase from 07/07/2023

I love this body milk, you are the best, I love HT26.

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Acheteur Vérifié

Published on 15/07/2023 à 15h18 following a purchase from 07/07/2023

Great Service and the delivery was impressive.

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Acheteur Vérifié

Published on 14/07/2023 à 15h08 following a purchase from 06/07/2023

I really love this product, it has been years.

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Acheteur Vérifié

Published on 14/07/2023 à 14h08 following a purchase from 07/07/2023

The topsygel milk I ordered arrived with a different color than the one I usually use.

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Acheteur Vérifié

Published on 13/07/2023 à 22h10 following a purchase from 05/07/2023

I have no problem with HT26, but the shipping costs are 10 euros for express delivery, but I have already reported more than 2 times that I always receive my order 4 to 5 days or even 6 days after my order, I don't find that fair, that's my problem today.

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Response from HT26 Published on 19/07/2023

Hello, our average delivery times are 24 hours when you order before 10 am, 48 hours when you order after 10 am. Delivery times are longer for people living more than 500 km from Paris like you because there are several factors, including transport-related uncertainties, distance, and connections. Thank you for understanding this. Thank you for your feedback, and we do our best to bring you closer to us through fast delivery. Best regards, Eym from customer service.

Acheteur Vérifié

Published on 13/07/2023 à 21h32 following a purchase from 01/06/2023

Fast delivery, item well packaged
And there is always a little gift in the package

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Acheteur Vérifié

Published on 13/07/2023 à 18h01 following a purchase from 06/07/2023

I am very satisfied.

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Acheteur Vérifié

Published on 13/07/2023 à 15h03 following a purchase from 05/07/2023

Practical, but the delivery is too expensive for my taste.

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Acheteur Vérifié

Published on 12/07/2023 à 16h19 following a purchase from 04/07/2023

I appreciate it, but it's too early to give a well-motivated opinion.

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Acheteur Vérifié

Published on 12/07/2023 à 14h34 following a purchase from 05/07/2023

I have been your customer for over a decade. I appreciate the quality of your products that enhance and respect black skin.

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Acheteur Vérifié

Published on 12/07/2023 à 09h46 following a purchase from 24/06/2023

Great! The products are of very good quality: I chose the rose oil which smells divine without being overwhelming. I love it! Fast delivery and perfect customer service. They take care of their clientele. Thank you

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Acheteur Vérifié

Published on 11/07/2023 à 02h54 following a purchase from 03/07/2023

Great, and a very appreciated gift.

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Acheteur Vérifié

Published on 10/07/2023 à 18h13 following a purchase from 03/07/2023

Congratulations H26 for your service, I am very satisfied.

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Acheteur Vérifié

Published on 10/07/2023 à 18h09 following a purchase from 26/06/2023

I am very satisfied with your fast service, good quality product

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Acheteur Vérifié

Published on 09/07/2023 à 16h28 following a purchase from 02/07/2023

I am not satisfied with the result, I did not receive my order and you did not refund me.

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Response from HT26 Published on 19/07/2023

Hello, Your refund is in progress, because between an international delivery that could not go through due to your address, you were considering whether you should ultimately be delivered in France, so we were waiting for your final decision. Either you modify your international address or you maintain the new national address. Best regards, Eym from the HT26 customer service.