Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 13/10/2022 à 23h19 following a purchase from 06/10/2022

Package arrived late

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Acheteur Vérifié

Published on 13/10/2022 à 13h07 following a purchase from 06/10/2022

Package arrived well packaged, fast delivery! Thank you for the gift!

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Response from HT26 Published on 20/10/2022

Hello to you, We thank you for your message! Indeed, orders are processed and shipped as quickly as possible. HT26 Laboratory

Acheteur Vérifié

Published on 12/10/2022 à 19h24 following a purchase from 05/10/2022

Great

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Response from HT26 Published on 20/10/2022

Hello to you, We thank you for your message as well as for your support! We do our best to satisfy our customers. Hoping to see you again very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 12/10/2022 à 18h10 following a purchase from 05/10/2022

Very professional and very good deadlines. Thank you very much

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Response from HT26 Published on 20/10/2022

Hello to you, We thank you for your message as well as for your compliments! Our customer service does its best to prepare and ship packages as quickly as possible and in a good mood. Hoping to see you again very soon on ht26.com! HT26 Laboratory

Acheteur Vérifié

Published on 12/10/2022 à 17h37 following a purchase from 04/10/2022

The service was perfect, easy online purchase, products always so good, arrived 2 days early, package in perfect condition.

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Acheteur Vérifié

Published on 12/10/2022 à 15h46 following a purchase from 05/10/2022

I would like to give my opinion but I still haven't received my order. It has already been 10 days

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Acheteur Vérifié

Published on 12/10/2022 à 15h25 following a purchase from 04/10/2022

Nothing to say, everything is good

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Acheteur Vérifié

Published on 12/10/2022 à 12h21 following a purchase from 04/10/2022

Hello, I received the package perfectly

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Acheteur Vérifié

Published on 12/10/2022 à 00h33 following a purchase from 02/10/2022

I still have not received my intensive moisturizing body lotion. I have been writing since Thursday and no one is responding to me!!! Send me my lotion that I ordered!!!!!

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Acheteur Vérifié

Published on 11/10/2022 à 16h23 following a purchase from 04/10/2022

Very satisfied!

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Response from HT26 Published on 25/10/2022

Hello to you, We thank you for your message! Glad that you are satisfied with your order on our site. Hoping to see you again very soon on ht26.com! HT26 Laboratory

Acheteur Vérifié

Published on 10/10/2022 à 13h58 following a purchase from 03/10/2022

Order and receipt are transparent and smooth.

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Response from HT26 Published on 25/10/2022

Hello to you, Thank you for your message! Glad you are satisfied. Orders are processed as quickly as possible: we prepare and ship them in record time. Hoping to see you again very soon on our site! Laboratory HT26

Acheteur Vérifié

Published on 09/10/2022 à 18h43 following a purchase from 01/10/2022

Bad customer service. Until now I still have not received my order from 01/10/2022 and yet my account has been debited

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Acheteur Vérifié

Published on 09/10/2022 à 17h12 following a purchase from 01/10/2022

Intuitive navigation. Package received quickly and very effective product!

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Acheteur Vérifié

Published on 09/10/2022 à 09h23 following a purchase from 29/09/2022

Easy access to the site, with fast delivery, too bad you do not deliver to Luxembourg.
Very satisfied with my products and gifts.

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Acheteur Vérifié

Published on 07/10/2022 à 19h24 following a purchase from 27/09/2022

I am very very satisfied

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Acheteur Vérifié

Published on 07/10/2022 à 13h37 following a purchase from 20/09/2022

I have never received my order. The status of my order is shipped. I wrote to you and I never got a reply. Please follow up.

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Acheteur Vérifié

Published on 06/10/2022 à 12h06 following a purchase from 29/09/2022

I got my product on time, everything was okay. I love the service of HT26

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Response from HT26 Published on 20/10/2022

Hello, Thanks for your support See you soon on our website! Laboratory HT26

Acheteur Vérifié

Published on 05/10/2022 à 15h35 following a purchase from 27/09/2022

I did not receive the entirety of my package, one product was missing

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Acheteur Vérifié

Published on 05/10/2022 à 12h19 following a purchase from 26/09/2022

Good service and quality products

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Acheteur Vérifié

Published on 04/10/2022 à 15h49 following a purchase from 26/09/2022

Very easy to shop on the site.
I liked the little extra gifts

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Acheteur Vérifié

Published on 04/10/2022 à 13h54 following a purchase from 27/09/2022

I’m giving a bad review because HT26 is not reliable, how can I purchase a product on 27/09/2022 and till date haven’t received any email telling me when it is going to be delivered

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Acheteur Vérifié

Published on 03/10/2022 à 22h17 following a purchase from 25/09/2022

Good site

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Acheteur Vérifié

Published on 03/10/2022 à 15h33 following a purchase from 25/09/2022

Hi I don’t speak French, my order hasn’t been delivered and no one is replying to my emails, I just need someone to get back to me please

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Acheteur Vérifié

Published on 03/10/2022 à 14h47 following a purchase from 26/09/2022

When you say delivery the next day, generally you have to wait 3 to 4 days to receive the package

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Response from HT26 Published on 25/10/2022

Hello to you, Thank you for your message! Generally, packages are prepared and shipped within 24 hours. On Monday, September 26 and Tuesday, September 27, our warehouse was closed, which explains why your order was not shipped on time, causing delivery delays during this period. Hoping to see you again on the site ht26.com Laboratory HT26

Acheteur Vérifié

Published on 03/10/2022 à 12h08 following a purchase from 26/09/2022

My last order at Ht26 did not satisfy me because I ordered 3 items and only received 2, so I would like you to send me the rest, namely a pack of 5 Marseille soaps.
Thank you

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Acheteur Vérifié

Published on 30/09/2022 à 10h15 following a purchase from 21/09/2022

Order not received

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Acheteur Vérifié

Published on 28/09/2022 à 12h55 following a purchase from 20/09/2022

Quality product, good smell

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Response from HT26 Published on 25/10/2022

Hello to you, We thank you for your message! Our products have proven their effectiveness for many years. See you very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 28/09/2022 à 12h46 following a purchase from 20/09/2022

Highly recommend

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Response from HT26 Published on 25/10/2022

Hello, Thanks for your support. See you soon on our website ht26.com! HT26 Laboratory

Acheteur Vérifié

Published on 27/09/2022 à 22h18 following a purchase from 20/09/2022

Very professional, the information on the site is very well organized with very good visibility. The order arrived on time, the packaging well sealed. Good impression for a first order

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Response from HT26 Published on 25/10/2022

Hello to you, We thank you for your message! Glad that you are satisfied with your first order. We aim to guarantee quality customer service to all our customers. Hoping to see you again very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 27/09/2022 à 13h46 following a purchase from 20/09/2022

Very good

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Response from HT26 Published on 25/10/2022

Hello to you, We thank you for your message! We do our best to satisfy our customers as much as possible. Hoping to see you again very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 25/09/2022 à 18h01 following a purchase from 18/09/2022

Always satisfied with HT26, the winning team

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Response from HT26 Published on 20/10/2022

Hello to you, We thank you for your message as well as for your support! Indeed, we wish to satisfy all our customers as best as possible. See you very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 25/09/2022 à 16h07 following a purchase from 18/09/2022

I requested a personalization which was not done

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Acheteur Vérifié

Published on 25/09/2022 à 09h51 following a purchase from 07/09/2022

Nothing to say

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Response from HT26 Published on 20/10/2022

Hello to you, Thank you for your message! We are delighted that you are satisfied. Hoping to see you very soon on our site! Laboratory HT26

Acheteur Vérifié

Published on 22/09/2022 à 23h48 following a purchase from 14/09/2022

Navigating the site is a bit slow
The delivery was fast
However, there are some gifts that have been exchanged

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Response from HT26 Published on 25/10/2022

Hello to you, Thank you for your message! We sometimes have a spike on the site which can have a slight impact on navigation. The gifts that are included with orders are chosen based on available stock. The preparation, shipping, and delivery of orders are done in record time! See you very soon on our site! Laboratory HT26

Acheteur Vérifié

Published on 22/09/2022 à 20h11 following a purchase from 13/09/2022

I tried the glutathione and essence range, they are good.

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Acheteur Vérifié

Published on 22/09/2022 à 14h46 following a purchase from 04/09/2022

Arrived quickly. Not finished testing the products yet.

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Response from HT26 Published on 25/10/2022

Hello to you, Thank you for your message! Glad you are satisfied. The preparation, shipping, and delivery of packages are done in record time. Hoping to see you again very soon on our site! Laboratory HT26

Acheteur Vérifié

Published on 22/09/2022 à 14h40 following a purchase from 15/09/2022

Smooth navigation, attentive advisors and fast delivery

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Response from HT26 Published on 25/10/2022

Hello to you, We thank you for your message as well as for your support! The site is easy to use! We have the best teams. Orders are prepared and shipped in record time. Hoping to see you again very soon on ht26.com HT26 Laboratory

Acheteur Vérifié

Published on 22/09/2022 à 10h50 following a purchase from 03/09/2022

Satisfied with the service

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Acheteur Vérifié

Published on 22/09/2022 à 08h35 following a purchase from 13/09/2022

Very good

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Response from HT26 Published on 25/10/2022

Hello to you, Thank you for your message! Glad you are satisfied. See you very soon on our site! Laboratory HT26

Acheteur Vérifié

Published on 21/09/2022 à 22h27 following a purchase from 14/09/2022

I quickly received the package and I can't wait to use my products.

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Response from HT26 Published on 25/10/2022

Hello to you, We thank you for your message! Orders are processed as quickly as possible to best satisfy our customers. Hoping to see you again very soon on our site! HT26 Laboratory