HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
The quality of the products is very good.
The delivery is fast and the website is good as you can quickly find the product Search
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/09/2022
The order takes longer than expected! I haven't even received my order for more than a week.
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Response from HT26
Hello Madam, Your order has not been validated, please contact your bank or PayPal to understand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
The site reacts very slowly
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Response from HT26
Hello, We are working to make the site faster.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
A bit expensive but I love your products.
I didn't
Understand why the pickup point for the
Delivery was changed?
The bath foam topgel I love thank you
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Response from HT26
Hello, It could be that the pickup point chosen at the beginning was closed, unavailable or on vacation, that's why it had to be changed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/09/2022
So bad. This is the second time we order and they send us completely different products from those we ordered. Since we did not react to the first slip-up, with poorly packaged products among others, HT26 thinks we are idiots and they continued with the second major error of sending us different products again. We are no longer buying anything from HT26.
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Response from HT26
Hello Madam, Could you please explain your problem better? Send us a WhatsApp message at +33 6 68 91 88 25.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/09/2022
Terrible, I ordered a product that I never received because you refunded me without any reason, I am not ready to recommend on your site, and by the same occasion order from you, very very bad site...
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Response from HT26
Hello, You were refunded because these products were unavailable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2022
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2022
My order was delivered quickly, I hope I will be as satisfied, just like I am satisfied with the delivery, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2022
The navigation on the site needs to be reviewed, quite a few bugs. Living on the island of Reunion, the shipping and delivery were top-notch despite the fact that I did not receive a link by email to track my package. I accessed the tracking directly on the site. The only small downside already submitted before is that the packaging of the products also needs to be reviewed because there are often leaks on certain packagings even if they are often well wrapped.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2022
Very good products, I recommend them to you, order shipped quickly in less than 48 hours.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2022
Simple to use site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2022
I received my package very quickly and very well packaged. It's been 4 days that I've been using it on my baby, the result is starting to show, very clean skin, thank you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/08/2022
The delivery is a bit long and I am not satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2022
My products arrived well except that my clarifying milks leaked. Why don't you offer delivery by post? With DHL we are forced to pay in addition to shipping fees customs fees which makes it very expensive for us. Thank you for offering postal delivery for customers elsewhere.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2022
I think you should have a postal delivery service because with DHL we still have to pay customs fees which makes delivery too expensive for us. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2022
I am waiting to see the results.
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Akissi Sabine Y.
Rating: 4 out of 5
following a purchase from 06/08/2022
It is still too early to leave a review.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/08/2022
Terrible site, impossible to update incomplete order, asking for a gift wrap plus a card, nothing every time I order on the ht26 site I am not at ease and disappointed, I always have to contact customer service. But on the other hand, customer service is top-notch.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2022
Hello
This is my first time using these products and I have no issues they are very good and have a nice scent. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Good quality price
Order received on time
I recommend this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2022
I received my order well, thank you for the gifts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2022
The site is easy to use, my order arrived quickly, I haven't had results yet, as I started the application 2 days ago.
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Response from HT26
Hello to you, We thank you for your message! We do our best to ship packages as quickly as possible. We await your feedback on the products. Hoping to see you again very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/08/2022
I need my order now it's taken 9 days now please
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Response from HT26
Hello Madam, Please be patient your order will arrive soon, if you have any questions or problems write us here: +33 6 68 91 88 25
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/08/2022
I am missing an item from my order and unable to reach a number for the claim.
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Response from HT26
Hello Madam, We can be reached at this number: +33 6 68 91 88 25
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2022
On-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2022
Order delayed and delivery failure but redelivered 24 hours later, otherwise nothing to say about ht26 I am satisfied with my order especially the fact that I can finally pay in 3 installments.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2022
Received but I haven't used it yet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2022
Fast delivery and very well protected products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2022
N/A just wait and see
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
the delivery was fast this time, exceptionally
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2022
Fast delivery but the products do not suit me, I have fair skin but the products make me darken, I ordered the gluthation range for the 3rd time, the 1st time the range was perfect but the 2nd time I felt like I didn't receive the same products even though I take the complete range and the capsules and the 3rd order from June not great even though recommended by HT26, I used the gold and argan products before and never had any issues
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/07/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Very fast reception, beautiful box with gifts, but not yet used to testify to the result. Otherwise, beautiful packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Products arrived well without damage
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
The site is accessible and you can easily find what you are looking for
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/07/2022
My orders always delay. And kindly put provision for English so that I can easily read and know. Maybe your delivery time frame is that but I don't understand French when ordering
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Response from HT26
Hello Madam, Thank you for your return, we take your return and we will work on it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2022
Satisfied with my order well packaged with my gift inside thank you. However, for the result, I don't see any effect for the moment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
I received my order 2 weeks ago, I just wanted to test the products but you insist so much on giving feedback. Be patient, if your products are good we will come back. After 2 weeks of use, I notice an improvement in my skin, the spots are less visible and I have great feedback from those around me regarding my skin. Honestly, I recommend them to you but choose the products suitable for your skin. I had already used your products about 10 years ago but I had no satisfaction. But this time I took several hours to read the instructions and I was able to choose the products suitable for my skin.
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