HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
too disappointed with the lightening milk with argan oil, it darkens me, I would prefer to continue with the lotion range 90
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Response from HT26
Hello Madam, We are sorry that it has this effect on you. Send us a WhatsApp message at +33 6 68 91 88 25 or at [email protected] and an advisor will assist you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
Fast and thank you for the gifts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
The shower gel was missing upon receipt of the order, not very nice not to honor your promise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
I equally like this product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2022
I have still not received my product, it has taken too long and this is unusual. Kindly check for me if it’s out for delivery. Thank you
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Response from HT26
Hello, In your case the order went to delivery on February 1st and arrived on February 8th at your address. So it takes 7 days to arrive. We hope that the product is suitable for you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/01/2022
Ineffective products
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Response from HT26
Hello to you, Feel free to contact us on our WhatsApp at 06 68 91 88 25 so that we can give you advice to make your products more effective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
The delivery time is efficient, didn't like the packaging too much, it was great the little gift inside very effective products, I already see the results.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/01/2022
Hello
I am not satisfied with the last order because I didn't receive many gifts, yet I shop all the time with you.
Best regards,
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Response from HT26
Hello Madam, Thank you for your loyalty! The gifts vary depending on the products you order. Looking forward to seeing you again soon on HT26.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/01/2022
The first time I ordered they said free shipping but they still charged me and I find that misleading advertising, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2022
Easy to use site, easy navigation for items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
Effective products, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Order and delivery fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Order as expected, I started using the products recently, they seem pretty good. Let's see over time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2022
Hello, it has been exactly three weeks since I started using the HT26 range and I have not seen any results yet
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Response from HT26
Hello, thank you for taking the time to write to us to share your experience. Are your products not giving you complete satisfaction yet? We are here to help you! Send us a WhatsApp message at +33 6 68 91 88 25 or to [email protected] and a consultant will take care of you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2022
Satisfied with HT26 products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Well-designed site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2022
Fast shipping and within the deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
This is my first purchase. I am satisfied with the fast delivery. I would have liked to have samples to discover other products... I will get back to you after use to give you my opinion on the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
It was easy. Only the delivery took more time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
Very good, these products are better. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
The sought-after products are easy to find on the site, fast delivery but customer service leaves much to be desired. I ordered 5 products but only received 2 out of 5. And even after my complaint, I have received no response to this day. Overall, I made a very very bad deal
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
I observed satisfaction after a week of use. I recommend ht26 products
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
You didn’t send what I ordered. You sent three wrong items that I didn’t purchase. Be organized and honest
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2022
2 bottle caps are broken and the milk spilled.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2021
Very good products
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/01/2022
I got what I didn’t order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/01/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
The delivery was fast, and I am satisfied with the quality of the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
The delivery went well. A lot of professionalism.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2021
I did not receive my carrot oil cream, they made a mistake. I had requested a gift-wrapped package because it was for my mother, that was not done. There was no little note either. This time I was disappointed. I will go to the store now.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2021
The site design is pretty but the customer service has become very bad. I have repeatedly tried to get my products delivered and all I get is repeated requests to review the service instead of an actual re-delivery. Tracking details were provided but the courier is obviously lying about delivery being successful because none of my neighbours have my order and we regularly receive parcels for each other. I have said this to HT26 in writing and verbally over the telephone. I am not happy at all with this level of service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2021
Orders are processed on time and hour
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/12/2021
I am not satisfied, to this day I have not been able to purchase, the payment system does not allow me to really buy, I am sorry, please help me
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/12/2021
Very disappointed with my order, even though the delivery is fast and we get little gifts, I unfortunately was not happy with my purchase (buttons appearing more and more) and no results.
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Response from HT26
Hello Madam, Can you tell us about your routine so that we can better assist you?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/12/2021
Ht26 made me pay a delivery fee of 25€ while they didn't even have the decency to deliver to my home. They sent me a text saying they would deliver during the day around 9 am and 30 minutes later they sent me another message saying they tried to deliver without success while I was at home. I had to walk a lot to pick up my package. And now DHL is sending me a bill for 25fch, I don't understand anything about all this. Why charge me for delivery when they have already cashed 25€? I like their products but I find that this site scams its customers a bit too much.
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Response from HT26
Hello, We are sorry that you had such an experience. However Madam, we work with carriers, but we do not deliver to you directly. We understand your disappointment, however your questions are the responsibility of DHL.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2021
Can't say anything, as I haven't used it yet. I hope to be satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
The site is practical and presents the products well and the images are true to reality
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