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Rating: 4 out of 5
I will leave my feedback in the coming weeks, after full usage
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Fast
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Rating: 4 out of 5
Very high shipment
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Rating: 1 out of 5
I have not received any order from you, I placed the order on 05/07 since that date silence despite my follow-up with customer service by email no response
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Rating: 1 out of 5
I placed my order because I needed it for traveling, so I chose the chronopost delivery in 1 day where I paid more, but the order arrived too late! And when I tried to call to find out what was going on, I encountered a woman who was so unpleasant, responding as if you hadn't paid for your purchases! I'm not letting this go!
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Rating: 4 out of 5
Quick delivery.
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Rating: 2 out of 5
The shipping cost at ht26 is too excessive.
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Rating: 2 out of 5
The texture of the milk I received this time is liquid while the last time it was condensed. The milk is not effective even with the serum. The products are packaged in a ton of plastic film, no worries for the environment.
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Rating: 2 out of 5
The lipstick does not last long at all
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Rating: 2 out of 5
Because I have soaps and shower gels without instructions and in what order to use them, I am waiting to find the method and the order to follow to apply the body oils, soaps, shower gels, soaps ordered...
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Rating: 1 out of 5
If you're trying to lighten your skin, ht26 products are not the one. I bought the whole lighting set, which cost me A LOT and all that happened to my skin is darkness!! It DOES NOT brighten skin at all.. don't waste your money, it does not work!!
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Rating: 1 out of 5
If you're trying to lighten your skin, ht26 products are not the one. I bought the whole lighting set, which cost me A LOT and all that happened to my skin is darkness!! It DOES NOT brighten skin at all.. don't waste your money, it does not work!!
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Rating: 1 out of 5
Good day. I have not received my goods, what's going on
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Rating: 4 out of 5
I received my products well and I am always satisfied, thank you
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Rating: 4 out of 5
Products very well packaged, too bad that before the packaging some gifts were damaged.
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Rating: 2 out of 5
My product (makeup base) was opened and the quantity reduced. A bit disappointed for the price I paid.
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Rating: 4 out of 5
The site is beautiful and nice without any problems. Thank you
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Rating: 2 out of 5
The gifts offered are not what I received
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Response from HT26
Hello Madam,
Thank you for your understanding, the gifts are primarily complementary products to the order that will help contribute to the client's care result, and the choice is also made based on stock availability.
But whatever happens, we always offer more than what the client has chosen.
Best regards,
Customer service
Thank you for your understanding, the gifts are primarily complementary products to the order that will help contribute to the client's care result, and the choice is also made based on stock availability.
But whatever happens, we always offer more than what the client has chosen.
Best regards,
Customer service
A
Rating: 4 out of 5
Satisfied.
Order received quickly (3 days).
The products are carefully packaged.
Small downside, the packaging box with the content details and the inscriptions 'lightening products' leaves something to be desired. Personally, I would have preferred a neutral box.
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Order received quickly (3 days).
The products are carefully packaged.
Small downside, the packaging box with the content details and the inscriptions 'lightening products' leaves something to be desired. Personally, I would have preferred a neutral box.
A
Rating: 2 out of 5
Order received well, however I had requested a gift wrap with a note inside and the recipient received a simple package
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Rating: 4 out of 5
The site is well designed today.
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Rating: 4 out of 5
Very good packaging, I received gifts afterwards for the effectiveness of the products too early to give an opinion
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Response from HT26
We thank you and it will be our pleasure to see you again in the online store.
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Rating: 4 out of 5
The products are of good quality and the delivery is fast.
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Response from HT26
Thank you, our priority is mainly your safety and your satisfaction, the whole team thanks you, customer service,
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Very good for my skin, so perfect
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Rating: 4 out of 5
Perfect
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Rating: 4 out of 5
This is the second time I order the milk for my baby, it hydrates my son's skin well and gives him a nice complexion. However, the scent of the first bottle of cleansing milk is different from the second one I ordered recently. That's a shame!
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Rating: 4 out of 5
After shipping, follow up to ensure that the order is received on time.
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Rating: 4 out of 5
very good as a milk range, cleans satin and clarifies the skin, very effective against depigmentation spots due to stripping oils....but does not whiten
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Rating: 4 out of 5
The delivery was fast. Thank you for the little gifts you put in my package. Best regards
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Rating: 4 out of 5
Fast service
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Rating: 4 out of 5
Classic website
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Rating: 1 out of 5
Very satisfied with the speed of delivery.
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Rating: 1 out of 5
I still have not received my package
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Rating: 4 out of 5
speed
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Rating: 4 out of 5
Very good fast delivery!
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Rating: 2 out of 5
Hello, I recently placed an order (170664) which I have indeed already received but the problem is that I cannot use my topsygel milk because when I press the product does not come out I have to open the bottle each time and it's annoying because I get it everywhere in the end
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Rating: 4 out of 5
Excellent product and packaging, too bad the delivery was not 100% compliant with the order.
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Rating: 2 out of 5
Navigating the site was problem-free. Very easy and convenient
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