HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
I thought I ordered certain products and received a package containing other products. Products that have nothing to do with what I ordered. I contacted HT26 to explain the situation and received no response. I had to contact my bank to explain the situation so that I could get a refund. I am really disappointed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/05/2021
I have not received my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2021
Order received on time but the way the delivery person handled it needs improvement. He rang the intercom, I opened, and he left the package in the elevator without notifying me, and I went down with my ID and my pen via the stairs.. And I waited in shock, finally I found the package in the elevator... A different way of delivering that I don't know. I'll know for next time. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2021
Well packaged. I am eagerly awaiting the results because the products are a bit expensive and since I live in Canada, I had to pay customs fees again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2021
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/05/2021
I do not like that the gifts offered are lightening products. Thank you otherwise very good delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2021
I have not yet received my package, it's been now a week and a few days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2021
Very good product!! Even if the chosen gifts are not the ones I received
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/05/2021
I find the delivery fees too high!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2021
The delivery was frankly fast. I started using the product almost 5 days ago, I can't yet confirm the lightening aspect but I noticed that it softens the skin very well.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2021
Hello, I would like the buyer to have the option to choose Collissimo at the time of payment because until now, for a week, I have still not been delivered by Chronopost and they are leading me on over the phone. I find them very expensive for a very poor service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2021
Very well received, good packaging, it seems to be good. Pleasant texture and they are good but it's only been a few days of use so it's too early to conclude anything
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2021
Nothing to complain about, very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2021
I received my order and it's good. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
Order received on time, very satisfied, plus they gave me gifts, thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2021
I only used it for two days on my son, he had small red spots on his face and I wrote to customer service but have not received a response since because I want to return the others, it's useless and I do not recommend it
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2021
Just two days of use and I have small pimples on my face, it's catastrophic as a product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
Delivery well coordinated and checked with a gift that is pleasing.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/04/2021
First, navigation on the site is not smooth and more complex on mobile. Delivery without issue. Then, satisfaction is half because I did not receive the box as it is presented on your site and I had to claim a missing product. Also, I never received the small mirror. Finally, customer service is reactive, but does not really engage with customers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2021
Very satisfying.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2021
Product not received
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/04/2021
It was my first order and I paid more than my package was delivered to my home and the big surprise my package was delivered to a relay supposedly Covid-19 and today even with the current situation packages are still delivered to home. I wish to be refunded the most I paid.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
Ergonomics and fluidity to improve
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
I received my order on the delivery date respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2021
super nice variety of products. very interesting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Very effective products. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2021
Number 1
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/04/2021
I am not happy with the maximum day face cream, it gave me a lot of pimples on my face, not nice to see, I am disgusted. It already happened with the first face cream and I changed to the one for 32€ which didn't change anything, on the contrary, it worsened. Please respond, I need your advice to remove the pimples and the oily skin it created for me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2021
Good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2021
Easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2021
I appreciated the site because I was able to place my order in the blink of an eye.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
I didn't receive all my products please. Sent emails and no one has responded yet. Still waiting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
Easy to access
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
The order arrived in good condition, and it's nice for the samples.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2021
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/04/2021
Incomplete order. I have always used the ht26 range which I love. It gives me a clean and radiant complexion. But for my first order on the site, I am disappointed. I ordered the preparation range and the night cream is missing. After several calls and emails, no response from customer service. Nor from Samuel who asked me to send him a photo of all the products received. I recommend the range but not ordering on the site. I did not have a good experience, I hope you will fix this and send me my night cream, I paid for it, I remind you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2021
I received my order satisfactorily, thank you for the included gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
I received my order well with an extra gift. I like the product, I recommend HT26
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/04/2021
I don't like it, it burns my skin
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