Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
Generally satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/01/2021
I tried to order with you and it shows that my order was executed but that you canceled it. Are you wondering if you do not deliver to the United States?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/03/2021
I did not receive all the products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2021
I am quite satisfied, I would have preferred other accessories than the ointment I received as a gift because I already have some. This time the delivery person stayed at the gate and I went to get the package myself unlike the last delivery where he came up to my door to hand it to me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Fast delivery and product well protected in a nice box.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/02/2021
Good product but I did not see my gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2021
The site is practical
because the proposed forms are a great help in navigation. Moreover, some advice is offered. Fast shipping. As for the foot, knee, and hand care products, and the serum 90, it is premature to give an opinion after a few days of use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
I had a lot of trouble placing my order with the card. Payment error all the time. I had to pay more with PayPal because the conversion from dollars to euros with PayPal was a bit more expensive than with my bank.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2021
They do not answer questions! There is no return or exchange!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
Item delivered on time, the product is of good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
Fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
I received a message about the products, and I am very satisfied.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/02/2021
Terrible! TERRIBLE!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2021
The content is perfect the packaging too and especially I appreciate the gift. The delivery was made within the predefined deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
Everything was good Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Good quality price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Package received on time. To see for the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
Satisfied. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
Everything is perfect, fast delivery except for the issue of the carrot oil spilled in the packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
I am satisfied the product arrived quite quickly in good shape but unfortunately the customer service does not respond to questions by email for more details on certain products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
I like it
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2021
my package has not arrived yet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
I received the order, the products well packaged, to my surprise I got nice gifts, the delivery was one day late but I understand that it is a difficult time. The only problem is that I paid an additional amount of CAD 22.89 for import duties/taxes and customs fees. I contacted HT26 to try to find out why this is not mentioned to customers in advance, I have not received a response from HT26. If I cross the oceans to buy in France, it is because I am loyal to the brand and I expect it to be reciprocal. Since this is the first time this has happened, I am satisfied with the products received hoping for more clarity next time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
It's okay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
For me, I started to see effects in 4 days, it's good for me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Quick receipt of the order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/02/2021
I find that online prices are higher than buying in-store. For the quality of the product, it's still being tested. Shipping cost too high for a purchase of 74 euros.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Well I like the products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
Fast delivery, thanks to the HT26 team I hope the product I bought will meet my needs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
The body lotion (sensuality and optimism) disappointed because it is not moisturizing and has glitter which is annoying so I don't see myself using it much plus I have two of them meh apart from that the exfoliating gel with aloe is very good I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Always satisfied with the delivery which is fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
Order arrived in 3 days and great gifts on top. Thanks to the whole team :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Received my order on time but one of the bottle caps was broken otherwise I am satisfied with the service Thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
The ht26 products I use are great, not aggressive at all but really effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2021
Fast shipping. Customer service very good, box meets my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
Yes the service is flawless but there is a problem during delivery I received a broken pump (ht26 aromatherapy lightening milk)
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