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Rating: 1 out of 5
Oils packaged in non-hermetic bottles. They spilled all over the package which was completely sticky!
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 2 and 4 stars
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Rating: 2 out of 5
Hello
Order no148700 from 2020/03/10 was delivered to me with a two-week delay and 4 soaps less out of 8 VITAMIN PURIFYING BARS that I ordered. Plus, all the gifts you promise, I never receive anything. I want to exercise my rights by recovering my duly paid soaps. Thank you
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Order no148700 from 2020/03/10 was delivered to me with a two-week delay and 4 soaps less out of 8 VITAMIN PURIFYING BARS that I ordered. Plus, all the gifts you promise, I never receive anything. I want to exercise my rights by recovering my duly paid soaps. Thank you
A
Rating: 4 out of 5
Good. A good quantity and quality.
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A
Rating: 2 out of 5
A bit disappointed, an order placed for DHL rates over 10€ with 3 weeks of waiting is unacceptable
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A
Rating: 1 out of 5
Really, I am not happy with the things I buy. I have completely turned black.
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Rating: 4 out of 5
Good services
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Rating: 2 out of 5
I did not receive all of my orders, I left a comment but I never got a response.
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Rating: 4 out of 5
The site is ok but needs improvements. When you click on a product and want to go back where you were, it brings you back to the beginning.
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Rating: 1 out of 5
I have bought a variety of products under this label and I am very disappointed. Poor results. Waste of money.
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Rating: 4 out of 5
Very good. The delivery was a bit long but I love the products, especially the ointment and the lotion.
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Impeccable service but delivery too expensive
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Rating: 1 out of 5
The white essence and caviar products do not seem to work! After different signals in private messages on Instagram and Facebook remain unanswered. I will never consume this brand again..it's a scam, when you spend more than $600 a month on these illusion cosmetics!
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A
Rating: 1 out of 5
This is the second time I received an order with broken packaging, this time I lost about half of the contents. Not to mention that they didn't send a gift even though the receipt included it, I tried to talk to you and the messages do not respond to me. It's horrible. Although I love your products, I have to assume that I think your service is very bad.
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Rating: 1 out of 5
Package not received since July 17 despite payment of shipping fees
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Rating: 4 out of 5
The order arrived on time and I was surprised by the little gifts included in the package. Thank you
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Rating: 4 out of 5
Fast shipping, two days - from order to delivery - Paris France => Navan Ireland
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Rating: 4 out of 5
The site is easy to navigate, but can you provide the list of ingredients of your products to know if there is a risk of allergies
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Rating: 4 out of 5
Fast service
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Rating: 4 out of 5
Package received on time
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Rating: 1 out of 5
Good
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Rating: 2 out of 5
Too expensive and you do not respect the dosage.
Late delivery as well. Please specify how to use the product
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Late delivery as well. Please specify how to use the product
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Rating: 4 out of 5
I received my order very well packaged, very happy
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Rating: 4 out of 5
Easy to use
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Easy navigation on the site
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Rating: 4 out of 5
Super effective products for me and just disappointed because of the promised gifts not received
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Rating: 4 out of 5
Well appreciated
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Rating: 4 out of 5
Almost perfect! I ordered from London! Received in 2 days! Thank you
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Rating: 4 out of 5
I received my order on the scheduled date
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
I have been one of your customers for a very long time and I have always been satisfied with your service. And this week I ordered a few products again and I am more than satisfied. However, regarding the gifts, there is only one out of three that arrived. Would it be possible to send the two missing gifts later? Apart from that, your service is really good!
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Rating: 4 out of 5
Good products and good delivery service. I love it!
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Rating: 4 out of 5
Ht26 has good products but know how to mix them. As for my order, I expected more gifts.
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Rating: 2 out of 5
Very disappointed because the site allows the possibility to choose gifts and in the end, something else is sent.
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Rating: 4 out of 5
ht26 serious, order delivered very quickly
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Rating: 4 out of 5
I just started using it and I am already satisfied with the scrub, it's really wow
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Rating: 1 out of 5
Site not functional for customer complaints.
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Rating: 4 out of 5
I am 100% satisfied, fast delivery and super good product, I highly recommend
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Rating: 4 out of 5
I always receive my orders in the best time. I find that the delivery price is high for Europe. Overall very good and the products keep their promise.
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