Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2018
Satisfied with my orders
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
Effective and responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
Not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2018
You are the best
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2018
As a new customer with you, I already see one positive change in my face and body except for my hands and feet is there a preparation product for hands and feet? Thank you for responding. Best regards Mrs. Kohler
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Response from HT26
Hello Mrs. Kohler,
We thank you for your comment.
We are delighted to count you among our most valued customers and to have been able to satisfy you with our HT26 products.
You are currently using the Preparation range for your body and face.
To also treat your feet and hands, I recommend a hand cream and a foot cream since you already have a body cream.
We are currently offering a hand cream + a foot cream Topsygel for 27 euros.
https://www.ht26.com/fr/636-savon-eclaircissant-topsygel.html?search_query=creme+main&results=478
For any other information, do not hesitate to contact us.
Best regards,
Prysca
HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2018
Good reliable site offering many products according to needs. Secure payment and perfect tracking of the package. Reception in 48h very fast I am satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2018
Delivery costs too high for Belgium.
Communication about the order not detailed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2018
It's well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2018
for now satisfied with my orders
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2018
Very good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
serious
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/05/2018
The site is good but my last order was a disaster. The wait was too long
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Response from HT26
Hello Mrs. Kom,
We thank you for your comment.
Unfortunately, several reasons can delay the delivery of our packages.
We are entirely at your disposal if this problem occurs again.
We will do everything possible for you to receive your package in better conditions.
Best regards,
Prysca
HT26
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2018
I still haven't received the package since it's really not normal.
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Response from HT26
Hello Mr. Kedi,
We thank you for your comment.
Your package has suffered a delivery error.
We are doing everything possible to locate it.
We will get back to you as soon as your package is located.
Best regards,
Prysca
HT26
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/05/2018
Poorly packaged package and really very badly. I often received a nice package and this time I don't even want to recommend, I prefer to go to the store next time
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Response from HT26
Hello Mrs. Mvondo,
We thank you for your comment.
We do everything possible to ensure that your package does not suffer damage during transport.
Unfortunately, incidents of this kind are always present.
Thanks to your feedback, we will be more vigilant about the packaging of packages.
Best regards,
Prysca
HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2018
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2018
good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2018
250eur spent, 2 weeks of use and zero results.
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Response from HT26
Hello Mrs. Diakite,
Thank you for your comment.
In order to obtain results, the use of HT26 products must be done daily, results will be visible after 3 to 4 weeks.
Don't forget that using the products is important to achieve results.
If you have any doubts about this, do not hesitate to call us at 01 40 18 51 00 or leave us an email at [email protected].
Best regards,
Prysca
HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2018
It went well dirtying
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2018
The order does not arrive quickly
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Response from HT26
Hello Mrs. Mamadou,
Thank you for your comment.
Our delivery time is 48/72h unfortunately this time is extended for reasons unknown to us.
Best regards,
Prysca
HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2018
Okay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2018
I received my order but not the indicated gifts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2018
average
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2018
I was able to retrieve my order without any problem
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2018
I did not receive it so I have no opinion to give since I cannot test it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2018
the site is simple I easily ordered my product and received it on time. However, what is unfortunate is that customer reviews on the products are not visible whereas I would have liked to have feedback before ordering.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2018
Good site nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2018
The delivery is fast nothing to say they pack the parcels with great care I appreciate
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2018
All the time the lotions arrive broken
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Response from HT26
Hello Mr. Komto, We thank you for your comment. We apologize for the inconvenience caused. We are doing everything possible to avoid this kind of issue. Indeed, our products are taped and wrapped in bubble wrap, individually. The boxes are padded inside to absorb shocks. Unfortunately, we cannot control their transport, but from our shop, the packages and products are carefully protected. Best regards, Prysca HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2018
I would like to have a discount card, I have been ordering from you for a long time and still no discount card, thank you
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Response from HT26
Hello Mrs. Joncour, We thank you for your comment. To reward your loyalty, we offer you 3 euros off for each order over 100 euros. This discount is valid immediately on your next purchase. On your account, go to 'my loyalty points'. Best regards, Prysca HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2018
This is the first time I visit this site and I was satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2017
Good, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2017
I like it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2017
Simple because items are well specified which makes searching easier: face, body, etc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2017
a wide choice of products. programs according to skin types and that's great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2017
Very beautiful, the hair is soft and of good quality; with the beautiful gift pouch, the only downside is that the wig's hair falls out!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2017
Good order and came as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2017
Fast service. Good telephone attention.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/05/2017
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2017
Very bad
Your service is slow
Your number does not go through and on top of that the order takes day after day to arrive and in the end it's tiring!!! Honestly!!!
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