Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2016
It's a good product but I would like to take time to appreciate its quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2016
Good, reliable but a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2016
4 stars just because I received my wet box of the ordered product, so the product arrived open.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/05/2016
My package arrived at my home opened and with missing products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2016
Delivery time respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2016
Order delivered in 4 days in Spain. The products identical to those in the photos, good smell, super packaging, the only downside is that the stretch mark cream itches me but is soft, silky, and easy to apply and hydrates very well. I received several gifts, the only downside is that the shades of the foundations are not my shade, although I specified the shade Elsa Doré, otherwise I am very satisfied with my order. Thank you ht26. I will come back after a month of use to tell you if it works or not but I have nonetheless good hope. ht26.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2016
Easy to follow.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2016
the site is clear, fast, secure so in good hands
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2016
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2016
Fast and a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2016
Satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2016
It's a shame that they don't provide any information when certain products are out of stock
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2016
Some shortcomings in the use of cookies which is not well implemented. Other than that, it's a site I often visit to order my beauty products and my highlights.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2016
I will recommend this site to my friends
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2016
Super delivery!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2016
well packaged, fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2016
The site is clear and easy, delivery on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2016
Fast and reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2016
Very happy with the brand in general and the site, their customer service and their products. I have never had any problems of any kind with their products or their service..., thank you for your good work!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2016
Very poor customer service. Will never order from them again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2016
It's okay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2016
Very good product and arrived in a short time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2016
The site is good but sometimes we don't find certain products that we have bought before.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2016
It's a user-friendly site. You can easily find the products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2016
quite precise
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2016
I spent hundreds of euros with them over two years, and I don't see any real results.
Otherwise, the packaging and delivery time is interesting.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2016
efficient and practical
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/04/2016
I find that this site no longer respects its commitments (it was not like that before), you are told that your delivery is made within 48 or 72 hours and when you place an order you have to call them several times and moreover they do not have the kindness to acknowledge their mistake and tell you that your order has not been processed or shipped, they insist that your order has been shipped and promise to communicate the tracking number to you. I find this attitude deplorable as it only tarnishes the image of this site.
NB: I placed a new order on Saturday, April 30 and until today I have no news of this order because I have not yet called Ht26.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2016
The site is very good but the after-sales service is non-existent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2016
I love ht26 products. The only downside is the very small volume of some products that are expensive too
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/03/2016
it's been almost 2 months since I placed my order. I placed the order on 29.3.2016. now it's 4.5.2016. can this be a scam or what.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2016
Very good site. You can order with complete confidence.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2016
The site is simple and well-structured. One can easily find their way around
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2016
The products are in line with what we see on the site. Delivery is quite fast. But I would like to give some discount vouchers to regular customers sometimes.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/03/2016
The Face kit does not work at all, I end up with a dark face and a light body. The body lotion is perfect, I appreciate it a lot. When I received the products, the night cream was spilled in the package, I lost more than half. I wrote but until today no one has replied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2016
Good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/04/2016
I didn't like the product, I used it only once. It seems like there are little seeds in the carrot milk.
The 90 lotion also burned my face. I had to use natural shea butter which hydrated my face. Now it's starting to get better. I don't want to use this product anymore. And I paid €30 to pick up the package at the post office. However, I had used royal 8 years ago and I liked it well.
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2016
I noticed that the products cost me much more than in stores
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2016
Mobile version not very practical for menu unfolding and navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2016
Still haven't found a product that meets my expectations. Delivery and deadlines remain correct.
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