Customer reviews of HT26

8,8 /10

Based on 6 796 published reviews

5 4 506 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 12/06/2019 à 08h52 following a purchase from 06/06/2019

Very good

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Published on 12/06/2019 à 00h39 following a purchase from 06/06/2019

Very good

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Acheteur Vérifié

Published on 09/06/2019 à 21h39 following a purchase from 19/05/2019

Poor attention to customers

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Acheteur Vérifié

Published on 08/06/2019 à 22h34 following a purchase from 04/06/2019

Very good

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Acheteur Vérifié

Published on 08/06/2019 à 21h37 following a purchase from 28/05/2019

Order received on time with a bonus gift, honestly very happy, I recommend

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Acheteur Vérifié

Published on 08/06/2019 à 09h16 following a purchase from 02/06/2019

Fast and careful shipping. Impeccable tracking. Seller to recommend!

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Acheteur Vérifié

Published on 07/06/2019 à 21h50 following a purchase from 05/06/2019

The best

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Acheteur Vérifié

Published on 07/06/2019 à 13h56 following a purchase from 01/06/2019

Fast service and suitable product

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Acheteur Vérifié

Published on 07/06/2019 à 08h05 following a purchase from 01/06/2019

Very good service, well taken care of, I recommend

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Acheteur Vérifié

Published on 06/06/2019 à 13h08 following a purchase from 31/05/2019

I love this milk, it nourishes my skin well, I recommend this super product

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Acheteur Vérifié

Published on 06/06/2019 à 01h21 following a purchase from 01/06/2019

Very good

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Acheteur Vérifié

Published on 05/06/2019 à 22h05 following a purchase from 02/06/2019

The products are top-notch and the delivery is so fast. I will return in a month for the results

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Acheteur Vérifié

Published on 05/06/2019 à 11h07 following a purchase from 29/05/2019

Very good site. Quick and efficient reception, shipping costs are still quite high

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Acheteur Vérifié

Published on 04/06/2019 à 05h37 following a purchase from 30/05/2019

Satisfied

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Acheteur Vérifié

Published on 04/06/2019 à 05h25 following a purchase from 30/05/2019

Very satisfied, I highly recommend

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Acheteur Vérifié

Published on 03/06/2019 à 21h36 following a purchase from 29/05/2019

Very satisfying

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Acheteur Vérifié

Published on 01/06/2019 à 21h18 following a purchase from 28/05/2019

Very good

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Acheteur Vérifié

Published on 31/05/2019 à 23h27 following a purchase from 26/05/2019

Very good, the people are very courteous, order received quickly and I also received a gift so thank you ht26

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Acheteur Vérifié

Published on 29/05/2019 à 23h33 following a purchase from 25/05/2019

Great

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Acheteur Vérifié

Published on 29/05/2019 à 00h48 following a purchase from 22/05/2019

Super good site

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Acheteur Vérifié

Published on 27/05/2019 à 10h00 following a purchase from 13/05/2019

fast reliable serious received my order on time with a welcome gift I recommend the site

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Acheteur Vérifié

Published on 25/05/2019 à 22h03 following a purchase from 22/05/2019

The products are excellent but poor customer service

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Response from HT26 Published on 28/05/2019

Hello, We thank you for your comment. We still want to apologize. If you encountered an issue with customer service, we invite you to report it to us by email: [email protected] to understand the situation. Best regards

Acheteur Vérifié

Published on 25/05/2019 à 08h30 following a purchase from 18/05/2019

Very good

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Acheteur Vérifié

Published on 24/05/2019 à 11h27 following a purchase from 17/05/2019

Fast shipping, well-packaged product, I am very happy thank you.

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Acheteur Vérifié

Published on 24/05/2019 à 07h14 following a purchase from 19/05/2019

Order very poorly packaged with toxic adhesive tape directly stuck on the products, I find this kind of packaging very dangerous for cosmetic products with a free product that I did not receive, fast delivery nonetheless

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Response from HT26 Published on 24/05/2019

Hello, We thank you for your comment. We protect the products so that they do not open during transport, which explains the adhesive tape present on some of them. We take your remark into account and will try to find a more appropriate alternative. Best regards

Acheteur Vérifié

Published on 24/05/2019 à 02h26 following a purchase from 18/05/2019

The order went well except for the delivery. We patiently wait at home and the postman leaves me a notice instead of ringing to deliver the package. I went to pick up my package and this is unacceptable.

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Acheteur Vérifié

Published on 23/05/2019 à 20h01 following a purchase from 04/04/2019

The customer service I received was the worst I ever encountered. They were not ready to assist with tracing my order until I reported to PayPal. I will not be ordering from HT26 in the future. My order took about 6 weeks to arrive and HT26's response was lukewarm and nonchalant. I do not recommend - never!

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Response from HT26 Published on 24/05/2019

Hello,
We apologize for this mishap with HT26.
We have nevertheless often informed you that your parcel was held by the customs service, in this case, unfortunately we have no control and the period of possession can be up to a month.
After this period, the parcels go back to delivery, which was the case for you.
Cordially

Acheteur Vérifié

Published on 23/05/2019 à 18h52 following a purchase from 17/05/2019

Fast delivery,

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Acheteur Vérifié

Published on 23/05/2019 à 16h20 following a purchase from 17/05/2019

Very easy to navigate the website. The products arrived in less than a week in the USA and everything was well packaged. I even received samples. I am happy with my order. Thank you

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Acheteur Vérifié

Published on 21/05/2019 à 20h00 following a purchase from 16/05/2019

Thank you

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Acheteur Vérifié

Published on 20/05/2019 à 17h29 following a purchase from 15/05/2019

Effective and fast

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Acheteur Vérifié

Published on 20/05/2019 à 16h09 following a purchase from 01/05/2019

I recommend

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Acheteur Vérifié

Published on 20/05/2019 à 03h47 following a purchase from 03/05/2019

Too good

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Acheteur Vérifié

Published on 19/05/2019 à 21h29 following a purchase from 12/05/2019

Very satisfied very good quality, good smell, plus the orders are always accompanied by little gifts thank you

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Acheteur Vérifié

Published on 17/05/2019 à 23h48 following a purchase from 13/05/2019

Satisfied with my order

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Acheteur Vérifié

Published on 17/05/2019 à 15h52 following a purchase from 10/05/2019

Order received on time very very good smell

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Acheteur Vérifié

Published on 17/05/2019 à 14h46 following a purchase from 01/04/2019

I haven’t seen any difference so far and there are funny particles in the cream. For the price, I am not convinced at all.

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Response from HT26 Published on 21/05/2019

Hello,
We invite you to make your complaint by email: [email protected].
Please

Acheteur Vérifié

Published on 17/05/2019 à 14h12 following a purchase from 24/04/2019

I quickly received my order. Plus it fits me very well

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Acheteur Vérifié

Published on 17/05/2019 à 04h42 following a purchase from 13/05/2019

effective and punctual

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Acheteur Vérifié

Published on 15/05/2019 à 23h55 following a purchase from 11/05/2019

Super happy

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