Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2018
Excellent
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/11/2018
Customer service very mediocre, unpleasant, cold, and disrespectful saleswoman. If you have a problem with your order, you are left to yourself because there is no communication, they do not respond to messages even if you use the contact form. Prisca is the worst saleswoman at Ht26, she is cold and not professional at all.
I will never buy products here again because in case of a problem, there is no possible communication
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Response from HT26
Madam,
We are sorry to learn of your dissatisfaction with our services.
We have clearly faced a misunderstanding.
Indeed, we did not intend to make your HT26 experience unpleasant but rather wanted to resolve your complaint as best as possible.
This was done by contacting you by phone to inform you that your package has been resent by us and by providing you with your new tracking number.
You were also asked to close the dispute made on PayPal which is totally justified as your package has been re-delivered.
For any information, do not hesitate to contact us.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
I systematically recommend this site because the customer service is reassuringly professional!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2018
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2018
I am satisfied with my order and thank you for the gifts. However, how to use the salt bath.
Thanks again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Very fast delivery!! Products top-notch as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
I did not give feedback because I just started
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
I am very pleased
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2018
This is a very important site for me, I find what I need and the products are incomparable to other products found in the cosmetic market
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Excellent service and I also received 4 additional gifts. Thank you HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2018
Ras
................
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2018
Fast delivery and well-packaged product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2018
Very serious site. Very good follow-up. Delivery on time. Impeccable packaging, well-protected products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
speed and efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Magnificent I recommend it to all my acquaintances
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2018
Very pleased with the respect of delivery times and the products are very well packaged and cherry on the cake the surprise gifts. Thank you to the whole ht26 team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Well received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Good as in the photo good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Very good as in the photo and very nice gift thank you very much very nice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Great I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2018
Delivered in 24h. You are great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2018
Perfect. fast delivery. I recommend it to my friends and family
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2018
The order arrived on time, super well packaged and especially with lots of gifts. See you very soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2018
I love this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2018
Products that don't like the skin
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2018
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2018
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2018
Honestly ht26 is the best I received my order within 48 hours well packaged I love the new product packaging, the products smell really good just what I was a bit disappointed about is the intensive carrot cream which was out of stock, and one of the advisors kindly called me to let me know and offer me another product instead hoping that this cream works just as well. Thank you also for the gifts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2018
Great! Top notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2018
Seriously, I love their products and thank you again for the gift, see you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2018
Impeccable service I no longer have to travel to get my products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2018
Always very satisfied with your products. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2018
Order received quickly. As for the lightening, it's still very early.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2018
I received my package 2 days ago, satisfied with the speed now, I just have to use it to see the effectiveness, I ordered ht26 glutathione.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2018
Very good!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2018
super!!
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