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A
Rating: 5 out of 5
That's good, it's going well
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
It's the ideal place to be sure to buy a quality product
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A
Rating: 5 out of 5
I have been subscribed to HT26 for several years. The service is always top-notch! I have beautiful skin, all the ranges I use suit me wonderfully (gold and argan, topsy gel, white essence, caviar). I rotate these ranges because it renews the glow and suppleness of my skin each time. To all those who read me, I recommend this product. I trust HT26 products... You are the Best forever!!! Always be shiny and feel your beauty guys!!!!
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A
Rating: 5 out of 5
Very interesting
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A
Rating: 5 out of 5
I just received my order. Very fast shipping. For effectiveness, it's still too early. Thank you
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A
Rating: 5 out of 5
Very good, service with punctuality
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A
Rating: 5 out of 5
Very reliable
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A
Rating: 5 out of 5
Very satisfied, the site is reliable and the delivery is fast
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A
Rating: 1 out of 5
none, item lost in customs, customer service really aggressive on the phone, not welcoming at all, really minimum service for assistance, moreover I paid the VAT tax twice, with you and then for customs
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good site and well secured
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A
Rating: 1 out of 5
One of my products arrived empty. No feedback from customer service.
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Response from HT26
Hello Mrs. Diop, We thank you for your comment. We are sorry for this inconvenience. We invite you to contact us directly by email to make your complaint: [email protected] Best regards
A
Rating: 5 out of 5
Very good
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A
Rating: 1 out of 5
The shipping of the product is expensive in France metro area
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Response from HT26
Hello Mrs. Memouaffo,
We thank you for your comment.
We offer you home delivery against signature within a maximum of 3 days for France.
This explains the amount of shipping fees.
Best regards
We thank you for your comment.
We offer you home delivery against signature within a maximum of 3 days for France.
This explains the amount of shipping fees.
Best regards
A
Rating: 5 out of 5
Secure site
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A
Rating: 5 out of 5
Well done and easy to navigate
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A
Rating: 5 out of 5
product was as displayed online
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Well-made site, fast delivery
Thank you
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Thank you
A
Rating: 5 out of 5
I am very satisfied with your service, I received my order on time and in good condition
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A
Rating: 1 out of 5
One star because zero does not pass!
The cream ordered on the HT26 site does not match either the photo on the site or the description. The cream in the photo is the eventone fade cream with alpha hydroxy, the description is that of the brightening cream with arbutin and the one I received following my internet order is the skin success with songyi mushroom!!! In short, total nonsense, disappointed with this order!!!
Translated reviews
The cream ordered on the HT26 site does not match either the photo on the site or the description. The cream in the photo is the eventone fade cream with alpha hydroxy, the description is that of the brightening cream with arbutin and the one I received following my internet order is the skin success with songyi mushroom!!! In short, total nonsense, disappointed with this order!!!
Response from HT26
Hello Mrs. Carabin,
Thank you for your comment.
The packaging of the ordered product has changed.
You received the new box of the Palmer's brightening cream.
Best regards
Thank you for your comment.
The packaging of the ordered product has changed.
You received the new box of the Palmer's brightening cream.
Best regards
A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
I like it, even though I find that the quality of the gifts offered does not vary, for a person who places an order every month, receiving the same knitted cap or beanie each time is strange, I would much prefer real care gifts, but top quality of service, nothing to say
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
My package always arrives on time..Thank you.
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A
Rating: 5 out of 5
The ordered products were delivered well. The site +HT26 is reliable.
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A
Rating: 5 out of 5
it's not me who uses it but my sister in the country effectiveness in she doesn't even have a stain
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A
Rating: 2 out of 5
I received the products of poor quality I spent 22 Euro to return the products
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A
Rating: 5 out of 5
Reliable site. Received the order very quickly. Thank you ht26.
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Rating: 5 out of 5
I loved it thank you very much
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Rating: 5 out of 5
Very good product, I am very satisfied. Thank you very much for the hat. I will order every time when my product is finished. My complexion is perfect. Thank you very much
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A
Rating: 5 out of 5
I love the product
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very well received
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Like the best
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A
Rating: 5 out of 5
Extraordinary very satisfying
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A
Rating: 5 out of 5
Fast and efficient as usual
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A
Rating: 2 out of 5
I received my package after 1 month of waiting. The order was in a box almost completely torn, the products were not even protected and others had already broken packaging.
The lid of the baby milk was broken.
The opened lightening soap, in short all the products were thrown directly into the box and it was not pleasant to see.
Moreover, at the purchase, there were gift items such as a women's hat and some travel-sized toiletries but none of that was ultimately included.
In short, terrible as a protected package and terrible as a delivery time.
In the end, I am charged customs fees.
Too bad, I don't think I will relive this experience.
Translated reviews
The lid of the baby milk was broken.
The opened lightening soap, in short all the products were thrown directly into the box and it was not pleasant to see.
Moreover, at the purchase, there were gift items such as a women's hat and some travel-sized toiletries but none of that was ultimately included.
In short, terrible as a protected package and terrible as a delivery time.
In the end, I am charged customs fees.
Too bad, I don't think I will relive this experience.