Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 01/08/2018 à 08h03 following a purchase from 23/07/2018

Excellent products and always quality service.

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Acheteur Vérifié

Published on 30/07/2018 à 12h34 following a purchase from 23/07/2018

Very satisfied with the order.

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Acheteur Vérifié

Published on 28/07/2018 à 04h38 following a purchase from 15/07/2018

Reliable site, good products and fast delivery

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Acheteur Vérifié

Published on 27/07/2018 à 14h24 following a purchase from 21/07/2018

Nice product

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Acheteur Vérifié

Published on 26/07/2018 à 22h35 following a purchase from 29/06/2018

Practical, fast, serious, I recommend this site

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Acheteur Vérifié

Published on 25/07/2018 à 00h06 following a purchase from 08/07/2018

During my order, I had two gifts offered, a hat and a shower gel, but unfortunately upon receiving my order the gifts did not match the photo. Honestly disappointed. Why offer gifts and send junk instead? Instead of the shower gel, I received a lotion and instead of a hat, I received a head net. The reception of my order was on time.

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Response from HT26 Published on 27/07/2018

Hello,
Thank you for your comment.
We suggest you choose your gifts in travel size, if that hasn't been done, we offer you travel size products based on your purchase to help you discover our ranges.
Regarding the hat, we offer different models every week to cater to all tastes.
When you place your next order, I invite you to let us know if you have a preference for a hat and your gifts.
We will be happy to offer you what you have chosen within the limits of available stock.
Best regards,

Acheteur Vérifié

Published on 24/07/2018 à 19h32 following a purchase from 07/07/2018

The delivery person was very nice

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Acheteur Vérifié

Published on 24/07/2018 à 02h02 following a purchase from 06/07/2018

Very poor quality, I applied it on my face for 5 days and small pimples appeared on my face and now I don't know if it's the product but I'm afraid to put it back on my face.

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Response from HT26 Published on 24/07/2018

Hello Mrs. Aminatou, Thank you for your comment. If you notice pimples when applying your cream, it means that the use of it is not correct. To achieve better results, I invite you to follow a daily routine consisting of a soap, a scrub, a lotion, a day cream, and a night cream. With a complete range, you can achieve results after 3 to 4 weeks of DAILY use. If you have any doubts or need advice, do not hesitate to contact us. Best regards

Acheteur Vérifié

Published on 23/07/2018 à 19h40 following a purchase from 16/07/2018

I love all my products, especially the hand knee and elbow cream it really does work like magic. Thank you so much for my order.

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Acheteur Vérifié

Published on 23/07/2018 à 04h03 following a purchase from 05/07/2018

Bad because I didn't receive the order, I stayed almost 10 days at home and when I received the message that the package had arrived, I went to the post office and was told to go pick it up at the main post office because the address is incomplete.

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Response from HT26 Published on 23/07/2018

Hello, Thank you for your comment. We sincerely apologize for this long delivery delay. If you encounter any issues again, I invite you to let us know as soon as you feel the delay is too long, so we can locate your package. Best regards

Acheteur Vérifié

Published on 21/07/2018 à 07h23 following a purchase from 04/07/2018

Satisfied. However, it would be nicer to receive an email after delivery even though I have the tracking number. Being desired by my aunt for her family, I am convinced that she will appreciate all the products.

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Acheteur Vérifié

Published on 20/07/2018 à 21h32 following a purchase from 13/07/2018

The site is good however I had gift products inside at the time of purchase that I did not receive at all

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Response from HT26 Published on 23/07/2018

Hello Mrs. Badinane,
Thank you for your comment.
We offer you travel size products based on your purchase to help you discover our different ranges.
If you did not receive a hat, we were then out of stock.
Travel size products like soaps were offered to you instead.
Best regards,

Acheteur Vérifié

Published on 20/07/2018 à 12h43 following a purchase from 14/07/2018

Very good site

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Acheteur Vérifié

Published on 20/07/2018 à 06h09 following a purchase from 04/07/2018

Very good products

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Acheteur Vérifié

Published on 19/07/2018 à 14h10 following a purchase from 14/07/2018

Don't be afraid very good site products arrived very quickly I will try them!

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Acheteur Vérifié

Published on 18/07/2018 à 15h28 following a purchase from 28/06/2018

Very moisturizing milk, I highly recommend it especially for dry skin.

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Acheteur Vérifié

Published on 16/07/2018 à 00h54 following a purchase from 07/07/2018

Very good

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Acheteur Vérifié

Published on 15/07/2018 à 12h49 following a purchase from 11/07/2018

Very responsive service

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Acheteur Vérifié

Published on 15/07/2018 à 10h47 following a purchase from 02/07/2018

The order was a bit delayed compared to the expected delivery date. But otherwise, the product is great, the baby body lotion is thick as I expected and absorbs very well. No need to add baby oil inside. My little one is gradually regaining his beautiful soft skin and his lovely birth complexion. I hope all other boxes will be as thick as the first one I opened. As for the baby soap, it is amazing, it worked wonders on my son's skin, it is very gentle and softens the child's skin, I recommend it to all mothers who are pregnant or who have just given birth to buy the HT 26 baby range for their child. The composition of the baby lotion and soap enriched with sweet almond oil is just great. As for the baby shower gel, it didn't suit my son since he had eczema, the superfat soap works wonders on his skin, no more itching from eczema. I am very satisfied with the soap and the cleansing lotion. I use topsygel brightening, I have regained my even complexion that I had lost due to childbirth, with HT 26 products you have to be patient otherwise you will get very discouraged, it is with time that I see the effect on my son's skin and on my skin, now I use topsygel clarifying it is also great accompanied by the topsygel shower gel with vitamin C.

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Acheteur Vérifié

Published on 15/07/2018 à 01h03 following a purchase from 11/07/2018

Magnificent delivery the next day it's really worth it thank you again!!!

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Acheteur Vérifié

Published on 14/07/2018 à 12h39 following a purchase from 05/07/2018

Very high and slow shipping costs.

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Response from HT26 Published on 16/07/2018

Hello Mrs. Tatah, Thank you for your comment. We offer to deliver your packages to your home against signature within 5 days. Unfortunately, some issues can delay the delivery time such as an incomplete address or bad weather for example. Best regards

Acheteur Vérifié

Published on 13/07/2018 à 16h14 following a purchase from 06/07/2018

Perfect

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Acheteur Vérifié

Published on 13/07/2018 à 14h41 following a purchase from 04/07/2018

attentive, fast

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Acheteur Vérifié

Published on 13/07/2018 à 13h03 following a purchase from 11/07/2018

Great

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Acheteur Vérifié

Published on 13/07/2018 à 12h53 following a purchase from 09/07/2018

It was good

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Acheteur Vérifié

Published on 12/07/2018 à 13h29 following a purchase from 08/07/2018

I am very disappointed that the gift presented during my purchase is not the one I received.

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Response from HT26 Published on 13/07/2018

Hello Mrs. Nkot,
Thank you for your comment.
We offer you travel size products based on your purchase to help you discover our various HT26 ranges.
If you have a preference, I invite you to let us know during your next order.
Best regards

Acheteur Vérifié

Published on 11/07/2018 à 15h41 following a purchase from 05/07/2018

serious and fast

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Acheteur Vérifié

Published on 11/07/2018 à 12h30 following a purchase from 08/07/2018

The service is impeccable

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Acheteur Vérifié

Published on 10/07/2018 à 12h43 following a purchase from 05/07/2018

It's been a month since I've been using HT26 products and I admit that I am pleasantly surprised and very happy with the results that were already visible after a week. And thanks also for the little gifts. However, the packaging leaves much to be desired.

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Acheteur Vérifié

Published on 09/07/2018 à 23h21 following a purchase from 04/07/2018

Disappointed with my last delivery because the milk leaked in the box. I only had half of the bottle left. I sent an email to report it and I just received an apology response.

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Response from HT26 Published on 13/07/2018

Hello, Thank you for your comment. We invite you to contact us at 01 40 18 51 00 to address your complaint with you. Best regards

Acheteur Vérifié

Published on 09/07/2018 à 13h05 following a purchase from 25/06/2018

Reassuring and very welcoming

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Acheteur Vérifié

Published on 07/07/2018 à 14h06 following a purchase from 01/07/2018

I note on my order of more than 2 months. I have a noticeable result on my armpits which were darker compared to the rest of my body as I am of mixed race. The HT26 cream has significantly reduced the spots under my arms. Thank you for sending me a discreet package without external advertising. I recommend HT26

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Acheteur Vérifié

Published on 06/07/2018 à 22h16 following a purchase from 21/06/2018

The HT26 site is easy to understand

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Acheteur Vérifié

Published on 06/07/2018 à 20h08 following a purchase from 11/06/2018

There were errors after I placed my order, I made a complaint and it was well rectified, I was very happy thank you to customer service

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Acheteur Vérifié

Published on 06/07/2018 à 12h56 following a purchase from 29/06/2018

You should add chat to allow exchanges to get information about the product

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Response from HT26 Published on 13/07/2018

Hello Mrs. Dewitte,
We thank you for your comment.
We offer chat on our website.
If it is not active when you are ready to exchange, I invite you to use WhatsApp HT26 at +33 1 40 18 51 00.
Best regards

Acheteur Vérifié

Published on 04/07/2018 à 16h38 following a purchase from 28/06/2018

Order well received and well packaged Thank you

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Acheteur Vérifié

Published on 02/07/2018 à 14h46 following a purchase from 27/06/2018

Fast service and good order tracking

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Acheteur Vérifié

Published on 01/07/2018 à 12h50 following a purchase from 24/06/2018

Very clear and explicit site.

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Acheteur Vérifié

Published on 30/06/2018 à 13h58 following a purchase from 18/06/2018

Absolutely happy

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Acheteur Vérifié

Published on 30/06/2018 à 12h53 following a purchase from 25/06/2018

Perfect

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