Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 30/06/2018 à 00h14 following a purchase from 22/06/2018

Satisfied with my orders

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Acheteur Vérifié

Published on 29/06/2018 à 09h22 following a purchase from 06/06/2018

How well received in time the milk very poor quality it does not meet my expectations. It darkened my skin on the face already at the base I have problems with spots on the face that I manage to get rid of, but with this face cream it's worse already that it's satisfaction or refund because I am very very disappointed I stopped using it. If you have any advice to give regarding my face because I have very sensitive skin! And for the gift I did not receive what you described just samples and a hat.

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Response from HT26 Published on 02/07/2018

Hello Mrs. Massaratou,
We thank you for your comment.
The multi-lightening milk can be used with a serum to give more active ingredients to the milk.
Moreover, to treat your spots and give you radiance, we have the Preparation range which is effective against spots.
For that, know that you need a complete range to set up a daily skincare routine.
This routine consists of a soap, a scrub, a facial lotion, a body serum, a body milk, a day cream, and a night cream for the face.
By effectively using all these products you should eliminate your spots, which will unify your complexion.
We are at your disposal by email ([email protected]) or at 01 40 18 51 00.
Do not hesitate to contact us for any information.
Regarding your gifts, we offer you travel-sized products corresponding to your purchase and to let you discover our products.
The hats change every week.
Best regards,
Prysca
HT26

Acheteur Vérifié

Published on 27/06/2018 à 00h40 following a purchase from 07/06/2018

Fast simple and effective highly recommend

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Acheteur Vérifié

Published on 26/06/2018 à 16h02 following a purchase from 19/06/2018

Easy to order but didn’t receive the free gift as stated in the order, just a few samples

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Acheteur Vérifié

Published on 26/06/2018 à 08h15 following a purchase from 18/06/2018

The only drawback I noticed is that the listed gifts are not always present in the box upon delivery of the order. For example, often out of 3 mentioned gifts, we only find 1 or 2 in the box with the order, often even nothing.

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Response from HT26 Published on 02/07/2018

Hello Mrs. Naminata,
We thank you for your comment.
The travel-sized products are always offered based on your purchase.
Depending on the amount of your order, you always have 1 or 2 travel-sized products.
Additionally, if we are out of stock of hats at the time of your order, we offer you travel-sized products as well as brightening wipes.
Prysca
HT26

Acheteur Vérifié

Published on 22/06/2018 à 18h52 following a purchase from 17/06/2018

Excellent

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Acheteur Vérifié

Published on 20/06/2018 à 10h04 following a purchase from 02/06/2018

These reassure the site ht26.com

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Acheteur Vérifié

Published on 19/06/2018 à 18h39 following a purchase from 15/06/2018

Reliable and satisfying!

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Acheteur Vérifié

Published on 17/06/2018 à 13h52 following a purchase from 09/06/2018

Nothing to say

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Acheteur Vérifié

Published on 17/06/2018 à 12h30 following a purchase from 09/06/2018

I am satisfied with my order Thank you very much HT26

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Acheteur Vérifié

Published on 15/06/2018 à 14h29 following a purchase from 09/06/2018

Very good

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Acheteur Vérifié

Published on 14/06/2018 à 19h35 following a purchase from 07/06/2018

I have a good experience and I will come back again to buy more I would have wished that international shipping was not so high.

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Acheteur Vérifié

Published on 14/06/2018 à 09h13 following a purchase from 06/06/2018

Fast delivery, I love it. After two weeks of using the products I will give an additional review

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Acheteur Vérifié

Published on 12/06/2018 à 13h27 following a purchase from 07/06/2018

Best

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Acheteur Vérifié

Published on 12/06/2018 à 12h56 following a purchase from 07/06/2018

I am satisfied with the service of Ht26.com because I always receive the multi-lightening product as soon as possible.

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Acheteur Vérifié

Published on 10/06/2018 à 15h34 following a purchase from 02/06/2018

I received my order but the wait was long. It would be better to put it in my mailbox.
Furthermore, I would like you to give me the gift actions scrub, cream, lotion etc. Gel for baby I do not use. Thank you

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Response from HT26 Published on 12/06/2018

Hello Mrs. Bihiyang,
Thank you for your comment.
We apologize for the inconvenience caused.
The delivery time is indeed quite fast but our carrier may encounter difficulties during the delivery of your packages.
Moreover, we offer delivery in 48h/72h against signature, which means you must be delivered in person.
For your gifts, we do not offer lotion or scrub in travel size.
We offer travel size products to let you discover our different products.
Furthermore, if you have preferences, do not hesitate to mention it when placing your order.
Best regards,
Prysca
HT26

Acheteur Vérifié

Published on 10/06/2018 à 12h26 following a purchase from 07/06/2018

Very practical

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Acheteur Vérifié

Published on 10/06/2018 à 10h46 following a purchase from 04/06/2018

For three years, I have been using HT26 products and I am always satisfied.
Thank you to the whole team who works every day for the well-being of black skin.

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Acheteur Vérifié

Published on 08/06/2018 à 10h53 following a purchase from 29/05/2018

brilliant products and fast shipping

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Acheteur Vérifié

Published on 03/06/2018 à 13h22 following a purchase from 11/05/2018

I have been a customer of HT26 for 12 years and have always been satisfied

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Acheteur Vérifié

Published on 30/05/2018 à 17h52 following a purchase from 22/05/2018

Satisfied

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Acheteur Vérifié

Published on 30/05/2018 à 13h35 following a purchase from 24/05/2018

Perfect

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Acheteur Vérifié

Published on 27/05/2018 à 22h07 following a purchase from 23/05/2018

Super fast delivery

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Acheteur Vérifié

Published on 27/05/2018 à 13h38 following a purchase from 23/05/2018

I am very satisfied

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Acheteur Vérifié

Published on 26/05/2018 à 23h47 following a purchase from 19/05/2018

Fast and serious

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Acheteur Vérifié

Published on 26/05/2018 à 12h38 following a purchase from 18/05/2018

Very fast delivery

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Acheteur Vérifié

Published on 21/05/2018 à 15h25 following a purchase from 09/05/2018

perfect and fast service

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Acheteur Vérifié

Published on 21/05/2018 à 12h56 following a purchase from 07/05/2018

The site is good but my last order was a disaster. The wait was too long

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Response from HT26 Published on 25/05/2018

Hello Mrs. Kom,
We thank you for your comment.
Unfortunately, several reasons can delay the delivery of our packages.
We are entirely at your disposal if this problem occurs again.
We will do everything possible for you to receive your package in better conditions.
Best regards,
Prysca
HT26

Acheteur Vérifié

Published on 21/05/2018 à 07h44 following a purchase from 15/05/2018

All the products of the brand are well listed. Navigation is very simple.

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Acheteur Vérifié

Published on 20/05/2018 à 15h13 following a purchase from 09/05/2018

very good

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Acheteur Vérifié

Published on 20/05/2018 à 14h44 following a purchase from 26/04/2018

Super

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Acheteur Vérifié

Published on 20/05/2018 à 13h16 following a purchase from 15/05/2018

Very fast and sincere

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Acheteur Vérifié

Published on 19/05/2018 à 19h52 following a purchase from 15/05/2018

Perfectly well edited

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Acheteur Vérifié

Published on 19/05/2018 à 16h03 following a purchase from 09/05/2018

First time trying this hope I get good results.

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Acheteur Vérifié

Published on 19/05/2018 à 13h15 following a purchase from 15/05/2018

Good choice, fast delivery and quality products

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Acheteur Vérifié

Published on 19/05/2018 à 12h52 following a purchase from 14/05/2018

I still haven't received the package since it's really not normal.

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Response from HT26 Published on 25/05/2018

Hello Mr. Kedi,
We thank you for your comment.
Your package has suffered a delivery error.
We are doing everything possible to locate it.
We will get back to you as soon as your package is located.
Best regards,
Prysca
HT26

Acheteur Vérifié

Published on 19/05/2018 à 12h44 following a purchase from 12/05/2018

Poorly packaged package and really very badly. I often received a nice package and this time I don't even want to recommend, I prefer to go to the store next time

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Response from HT26 Published on 25/05/2018

Hello Mrs. Mvondo,
We thank you for your comment.
We do everything possible to ensure that your package does not suffer damage during transport.
Unfortunately, incidents of this kind are always present.
Thanks to your feedback, we will be more vigilant about the packaging of packages.
Best regards,
Prysca
HT26

Acheteur Vérifié

Published on 19/05/2018 à 12h41 following a purchase from 13/05/2018

It's great

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Acheteur Vérifié

Published on 18/05/2018 à 13h20 following a purchase from 13/05/2018

Effective products that smell very good, fast delivery and perfect, careful packaging.

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Acheteur Vérifié

Published on 18/05/2018 à 13h10 following a purchase from 06/05/2018

Fast and reliable

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