Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 25/03/2023 à 16h18 following a purchase from 17/03/2023

I am very satisfied with the delivery and navigation. Thank you.

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Acheteur Vérifié

Published on 25/03/2023 à 15h30 following a purchase from 17/03/2023

Hello, I give you 8 out of 10, congratulations.

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Acheteur Vérifié

Published on 24/03/2023 à 22h28 following a purchase from 16/03/2023

I am not happy with the person who packed my order, the person omitted the topsygel lightening cream that I paid for. How do I get the cream?

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Acheteur Vérifié

Published on 24/03/2023 à 09h02 following a purchase from 06/03/2023

My order arrived well. The service was fast. Thank you.

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Response from HT26 Published on 30/03/2023

Thank you for this review! We are satisfied with it.

Acheteur Vérifié

Published on 23/03/2023 à 18h27 following a purchase from 16/03/2023

Really satisfied with the way my order was processed. I would like to say that this lady did her job with respect and professionalism. We need brave women like her to move things forward. Congratulations.

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Response from HT26 Published on 30/03/2023

We warmly thank you for expressing your satisfaction. Best regards, Eym. from HT26 Customer Service.

Acheteur Vérifié

Published on 22/03/2023 à 17h55 following a purchase from 15/03/2023

I received my package yesterday, and I started using the products, I find that it is a great product for my spots, thank you very much.

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Response from HT26 Published on 30/03/2023

Hello, yes our products meet the needs of the customers. It is a pleasure to know you are satisfied. Best regards, customer service,

Acheteur Vérifié

Published on 22/03/2023 à 17h09 following a purchase from 15/03/2023

I still have not received my delivery since there is an address error.

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Response from HT26 Published on 30/03/2023

Hello, The address error comes from your search for relays, an inadvertent mistake. But to allow you to receive your products quickly, we brought them back to you yesterday without waiting for the return of the package that was at the relay far from your home. Best regards, The customer service team.

Acheteur Vérifié

Published on 20/03/2023 à 19h27 following a purchase from 13/03/2023

I have not received my order. It has already been more than a week since I ordered and I paid 26 euros for shipping fees. I need my package or a refund. Thank you.

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Acheteur Vérifié

Published on 20/03/2023 à 18h46 following a purchase from 13/03/2023

Hello, I am very satisfied with your welcome, your service, and all the products, very good product, I really like the creams.

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Response from HT26 Published on 30/03/2023

Hello, We appreciate your message. It motivates us more and more every day. Best regards, Customer service

Acheteur Vérifié

Published on 20/03/2023 à 18h31 following a purchase from 12/03/2023

Super good product, fast delivery and thank you for the nice little gift.

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Response from HT26 Published on 30/03/2023

Thank you for your message. It was a pleasure for us to let you discover other products in samples. Best regards, The HT26 customer service team.

Acheteur Vérifié

Published on 20/03/2023 à 16h40 following a purchase from 13/03/2023

0 customer care.

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Acheteur Vérifié

Published on 20/03/2023 à 10h07 following a purchase from 01/03/2023

The product I ordered (intensive anti-spot cream) had a small piece of glass inside, I request a refund or replacement. Best regards.

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Acheteur Vérifié

Published on 19/03/2023 à 12h44 following a purchase from 12/03/2023

Very good experience.

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Acheteur Vérifié

Published on 19/03/2023 à 08h44 following a purchase from 01/03/2023

Order arrived safely and in good condition

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Response from HT26 Published on 30/03/2023

Hello, Don't hesitate to come back to see us. Best regards, The customer service ht26

Acheteur Vérifié

Published on 18/03/2023 à 20h51 following a purchase from 11/03/2023

All OK, thank you very much.

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Acheteur Vérifié

Published on 18/03/2023 à 16h25 following a purchase from 10/03/2023

It is a good soap. I have been using it for 8 years. But the color of the recent purchase looks different.

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Acheteur Vérifié

Published on 17/03/2023 à 14h55 following a purchase from 10/03/2023

Very bad, until now I have not received my product.

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Acheteur Vérifié

Published on 17/03/2023 à 12h12 following a purchase from 06/03/2023

The product arrived well and I started using it and it cleans very well and I would like to use the products for a month to see how it goes

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Acheteur Vérifié

Published on 16/03/2023 à 15h57 following a purchase from 08/03/2023

Magnificent

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Acheteur Vérifié

Published on 15/03/2023 à 08h35 following a purchase from 25/02/2023

Products not effective at all.

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Acheteur Vérifié

Published on 13/03/2023 à 15h44 following a purchase from 06/03/2023

Perfect

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Response from HT26 Published on 14/03/2023

Thank you for your feedback See you soon

Acheteur Vérifié

Published on 13/03/2023 à 12h32 following a purchase from 06/03/2023

I would say that since I placed my order online, I am satisfied with the service.

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Response from HT26 Published on 14/03/2023

Thank you for this review Knowing that our service meets your expectations motivates us every day See you soon

Acheteur Vérifié

Published on 12/03/2023 à 19h02 following a purchase from 21/02/2023

The site is so well detailed, with beauty tips and routines: which made my choice of products easier. I am in the USA and the delivery was super fast. I am still amazed!!!

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Acheteur Vérifié

Published on 11/03/2023 à 19h06 following a purchase from 02/03/2023

Very good and easy. I recommend

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Acheteur Vérifié

Published on 10/03/2023 à 23h42 following a purchase from 20/02/2023

Top site

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Acheteur Vérifié

Published on 10/03/2023 à 18h28 following a purchase from 17/02/2023

I was given a product I did not order. I originally ordered Lorion based on Carrot etc…and the invoice doesn’t reflect what I received. I don’t understand how my order has been processed to pay in full and not received my orders in full. May you verify and get back to me in due course? Many thanks

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Acheteur Vérifié

Published on 10/03/2023 à 17h42 following a purchase from 01/03/2023

Great

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Acheteur Vérifié

Published on 10/03/2023 à 00h36 following a purchase from 17/02/2023

Did not receive my items it’s been over 3 weeks. Why?

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Acheteur Vérifié

Published on 09/03/2023 à 22h29 following a purchase from 02/03/2023

I ordered 2 baby shower gels, but I only received 1 baby shower gel. I wrote to customer service without a response. You are thieves

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Acheteur Vérifié

Published on 09/03/2023 à 16h12 following a purchase from 02/03/2023

I am very happy because my order was well placed, and the delivery is very fast, especially the quality of the products is great

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Response from HT26 Published on 14/03/2023

Thank you for your feedback, feel free to talk about it with others. Best regards, The customer service team

Acheteur Vérifié

Published on 09/03/2023 à 00h36 following a purchase from 28/02/2023

Perfect

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Response from HT26 Published on 14/03/2023

Thank you for your response Best regards The customer service team

Acheteur Vérifié

Published on 08/03/2023 à 21h15 following a purchase from 01/03/2023

Super fast delivery, I recommend

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Response from HT26 Published on 14/03/2023

Thank you for visiting our site. See you soon, The customer service team.

Acheteur Vérifié

Published on 08/03/2023 à 20h26 following a purchase from 27/02/2023

Fast good quality

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Response from HT26 Published on 14/03/2023

Thank you for visiting our site See you soon customer service

Acheteur Vérifié

Published on 08/03/2023 à 15h44 following a purchase from 01/03/2023

Very satisfied with my purchase of large boxes that can last up to a year and a small gift box I love.

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Response from HT26 Published on 14/03/2023

It is a pleasure to know you are satisfied with your order See you soon customer service

Acheteur Vérifié

Published on 08/03/2023 à 09h25 following a purchase from 16/02/2023

I like

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Response from HT26 Published on 14/03/2023

Hello Thank you for your reply see you soon

Acheteur Vérifié

Published on 06/03/2023 à 19h17 following a purchase from 27/02/2023

Very satisfied. Soon already 3 years that I have been using the anti-spot milk from HT26. Honestly, I am more than happy to see how over time my skin is carefully clear and evenly with this milk. Really thank you HT26. I just reordered. I also love this exfoliating shower gel based on lemon and cedar that cleans my matte skin deeply. What can I say? I can only recommend these gems to women with matte skin like me

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Response from HT26 Published on 14/03/2023

We warmly thank you for sharing your satisfaction online Thank you very much See you soon

Acheteur Vérifié

Published on 05/03/2023 à 20h32 following a purchase from 25/02/2023

One of the products had no labels there is a traceability problem.

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Response from HT26 Published on 14/03/2023

The Topsygel serum we just received. Rest assured, it is a compliant product. Thank you for your understanding.

Acheteur Vérifié

Published on 05/03/2023 à 09h43 following a purchase from 25/02/2023

Girls and boys who wear contact lenses. Never order from HT26. The hazel color with them is BLACK. They are liars. Moreover, I called to complain. The person on the phone was rude. I do not recommend this site for contact lenses.

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Response from HT26 Published on 14/03/2023

Hello Madam, My colleague was happy to explain to you that the color on the packaging of the lenses was indeed what we sold you. There is no misleading advertising, our lens sells very well and there has never been a complaint. We are a specialized shop and therefore our products are adapted. Sorry that we do not do like your usual suppliers. Best regards Customer service

Acheteur Vérifié

Published on 04/03/2023 à 18h04 following a purchase from 24/02/2023

Fast delivery yet to use it

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Response from HT26 Published on 14/03/2023

Thank you for your comeback see you soon

Acheteur Vérifié

Published on 04/03/2023 à 14h47 following a purchase from 24/02/2023

Very nice experience with the ht26 site. I had no trouble finding the products I needed. My purchases went very well, a secure payment and the shipping of the products was fast. It was a nice experience.

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Response from HT26 Published on 14/03/2023

Thank you for your feedback See you soon