Customer reviews of HT26

8,8 /10

Based on 6 797 published reviews

5 4 507 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 19/03/2023 à 12h44 following a purchase from 12/03/2023

Very good experience.

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Acheteur Vérifié

Published on 19/03/2023 à 08h44 following a purchase from 01/03/2023

Order arrived safely and in good condition

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Response from HT26 Published on 30/03/2023

Hello, Don't hesitate to come back to see us. Best regards, The customer service ht26

Acheteur Vérifié

Published on 18/03/2023 à 20h51 following a purchase from 11/03/2023

All OK, thank you very much.

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Acheteur Vérifié

Published on 18/03/2023 à 16h25 following a purchase from 10/03/2023

It is a good soap. I have been using it for 8 years. But the color of the recent purchase looks different.

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Acheteur Vérifié

Published on 17/03/2023 à 14h55 following a purchase from 10/03/2023

Very bad, until now I have not received my product.

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Acheteur Vérifié

Published on 17/03/2023 à 12h12 following a purchase from 06/03/2023

The product arrived well and I started using it and it cleans very well and I would like to use the products for a month to see how it goes

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Acheteur Vérifié

Published on 16/03/2023 à 15h57 following a purchase from 08/03/2023

Magnificent

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Acheteur Vérifié

Published on 15/03/2023 à 08h35 following a purchase from 25/02/2023

Products not effective at all.

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Acheteur Vérifié

Published on 13/03/2023 à 15h44 following a purchase from 06/03/2023

Perfect

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Response from HT26 Published on 14/03/2023

Thank you for your feedback See you soon

Acheteur Vérifié

Published on 13/03/2023 à 12h32 following a purchase from 06/03/2023

I would say that since I placed my order online, I am satisfied with the service.

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Response from HT26 Published on 14/03/2023

Thank you for this review Knowing that our service meets your expectations motivates us every day See you soon

Acheteur Vérifié

Published on 12/03/2023 à 19h02 following a purchase from 21/02/2023

The site is so well detailed, with beauty tips and routines: which made my choice of products easier. I am in the USA and the delivery was super fast. I am still amazed!!!

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Acheteur Vérifié

Published on 11/03/2023 à 19h06 following a purchase from 02/03/2023

Very good and easy. I recommend

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Acheteur Vérifié

Published on 10/03/2023 à 23h42 following a purchase from 20/02/2023

Top site

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Acheteur Vérifié

Published on 10/03/2023 à 18h28 following a purchase from 17/02/2023

I was given a product I did not order. I originally ordered Lorion based on Carrot etc…and the invoice doesn’t reflect what I received. I don’t understand how my order has been processed to pay in full and not received my orders in full. May you verify and get back to me in due course? Many thanks

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Acheteur Vérifié

Published on 10/03/2023 à 17h42 following a purchase from 01/03/2023

Great

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Acheteur Vérifié

Published on 10/03/2023 à 00h36 following a purchase from 17/02/2023

Did not receive my items it’s been over 3 weeks. Why?

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Acheteur Vérifié

Published on 09/03/2023 à 22h29 following a purchase from 02/03/2023

I ordered 2 baby shower gels, but I only received 1 baby shower gel. I wrote to customer service without a response. You are thieves

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Acheteur Vérifié

Published on 09/03/2023 à 16h12 following a purchase from 02/03/2023

I am very happy because my order was well placed, and the delivery is very fast, especially the quality of the products is great

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Response from HT26 Published on 14/03/2023

Thank you for your feedback, feel free to talk about it with others. Best regards, The customer service team

Acheteur Vérifié

Published on 09/03/2023 à 00h36 following a purchase from 28/02/2023

Perfect

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Response from HT26 Published on 14/03/2023

Thank you for your response Best regards The customer service team

Acheteur Vérifié

Published on 08/03/2023 à 21h15 following a purchase from 01/03/2023

Super fast delivery, I recommend

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Response from HT26 Published on 14/03/2023

Thank you for visiting our site. See you soon, The customer service team.

Acheteur Vérifié

Published on 08/03/2023 à 20h26 following a purchase from 27/02/2023

Fast good quality

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Response from HT26 Published on 14/03/2023

Thank you for visiting our site See you soon customer service

Acheteur Vérifié

Published on 08/03/2023 à 15h44 following a purchase from 01/03/2023

Very satisfied with my purchase of large boxes that can last up to a year and a small gift box I love.

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Response from HT26 Published on 14/03/2023

It is a pleasure to know you are satisfied with your order See you soon customer service

Acheteur Vérifié

Published on 08/03/2023 à 09h25 following a purchase from 16/02/2023

I like

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Response from HT26 Published on 14/03/2023

Hello Thank you for your reply see you soon

Acheteur Vérifié

Published on 06/03/2023 à 19h17 following a purchase from 27/02/2023

Very satisfied. Soon already 3 years that I have been using the anti-spot milk from HT26. Honestly, I am more than happy to see how over time my skin is carefully clear and evenly with this milk. Really thank you HT26. I just reordered. I also love this exfoliating shower gel based on lemon and cedar that cleans my matte skin deeply. What can I say? I can only recommend these gems to women with matte skin like me

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Response from HT26 Published on 14/03/2023

We warmly thank you for sharing your satisfaction online Thank you very much See you soon

Acheteur Vérifié

Published on 05/03/2023 à 20h32 following a purchase from 25/02/2023

One of the products had no labels there is a traceability problem.

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Response from HT26 Published on 14/03/2023

The Topsygel serum we just received. Rest assured, it is a compliant product. Thank you for your understanding.

Acheteur Vérifié

Published on 05/03/2023 à 09h43 following a purchase from 25/02/2023

Girls and boys who wear contact lenses. Never order from HT26. The hazel color with them is BLACK. They are liars. Moreover, I called to complain. The person on the phone was rude. I do not recommend this site for contact lenses.

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Response from HT26 Published on 14/03/2023

Hello Madam, My colleague was happy to explain to you that the color on the packaging of the lenses was indeed what we sold you. There is no misleading advertising, our lens sells very well and there has never been a complaint. We are a specialized shop and therefore our products are adapted. Sorry that we do not do like your usual suppliers. Best regards Customer service

Acheteur Vérifié

Published on 04/03/2023 à 18h04 following a purchase from 24/02/2023

Fast delivery yet to use it

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Response from HT26 Published on 14/03/2023

Thank you for your comeback see you soon

Acheteur Vérifié

Published on 04/03/2023 à 14h47 following a purchase from 24/02/2023

Very nice experience with the ht26 site. I had no trouble finding the products I needed. My purchases went very well, a secure payment and the shipping of the products was fast. It was a nice experience.

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Response from HT26 Published on 14/03/2023

Thank you for your feedback See you soon

Acheteur Vérifié

Published on 02/03/2023 à 15h59 following a purchase from 23/02/2023

The product came quickly very well packed. Delivered it in front of my door, I will definitely introduce it to my friends.

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Response from HT26 Published on 14/03/2023

Thank you for this review see you soon

Acheteur Vérifié

Published on 02/03/2023 à 15h51 following a purchase from 22/02/2023

Love the product

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Response from HT26 Published on 14/03/2023

thank you for your comeback see you soon

Acheteur Vérifié

Published on 02/03/2023 à 09h43 following a purchase from 12/02/2023

I recently ordered HT26 products, I am getting results and I am delighted.

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Response from HT26 Published on 14/03/2023

Thank you for your feedback, see you soon

Acheteur Vérifié

Published on 28/02/2023 à 20h36 following a purchase from 19/02/2023

Very good product, very good quality, superb smell, very fast delivery

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Acheteur Vérifié

Published on 26/02/2023 à 17h47 following a purchase from 16/02/2023

Website style very understandable

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Acheteur Vérifié

Published on 23/02/2023 à 09h05 following a purchase from 04/02/2023

Order delivered on time

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Acheteur Vérifié

Published on 22/02/2023 à 15h02 following a purchase from 14/02/2023

Thank you for the fast delivery.

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Acheteur Vérifié

Published on 22/02/2023 à 13h28 following a purchase from 01/02/2023

I am satisfied

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Response from HT26 Published on 02/03/2023

Hello, we thank you for your feedback. Best regards, The HT26 customer service team

Acheteur Vérifié

Published on 22/02/2023 à 01h50 following a purchase from 14/02/2023

DHL is excessively expensive. Please offer other less costly options.

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Response from HT26 Published on 02/03/2023

We offer DHL for the insurance and security of your order and given your location, DHL remains the most reliable partner. Best regards, The HT26 customer service team

Acheteur Vérifié

Published on 21/02/2023 à 23h24 following a purchase from 12/02/2023

I am very happy with my orders

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Acheteur Vérifié

Published on 21/02/2023 à 20h12 following a purchase from 13/02/2023

Order arrived on time and very well packaged plus many samples as a gift.
Thank you

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Response from HT26 Published on 02/03/2023

Thank you for these few words, we are delighted that your purchase went so well. Thank you, The HT26 customer service team

Acheteur Vérifié

Published on 21/02/2023 à 11h14 following a purchase from 03/02/2023

But maybe redo a more modern site

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Response from HT26 Published on 02/03/2023

Thank you for your point of view, we appreciate it and it will allow us to improve. Best regards, The customer service team