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Rating: 5 out of 5
The order is very well packaged and arrives on the announced date! The little gifts are a bonus.
Thank you HT 26
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Thank you HT 26
Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 1, 2 and 5 stars
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Rating: 1 out of 5
Very disappointed in your services. Worst customer service I have ever encountered. Ordered 2 products but received only 1. Contacted customer service via email twice and got no response until date. Got through to customer service on the phone on 2 different days to resolve my problem but was told the boss was around and that I must call back the following day. No one bothered to take down the reference number nor listen to my query. The customer service agent even refused to tell me their names despite the fact that I asked on both occasions.
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Rating: 5 out of 5
Hello to you, We sincerely thank you for your message! Orders are prepared and shipped as quickly as possible. Delivery generally takes 24-48 hours for mainland France! Gifts are included in every order that leaves our warehouse. See you very soon on ht26.com! Laboratory HT26
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Response from HT26
Hello to you, We sincerely thank you for your message! Orders are prepared and shipped as soon as possible. Delivery generally takes 24-48 hours for mainland France! Gifts are included in every order that leaves our warehouse. See you soon on ht26.com! HT26 Laboratory
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Rating: 5 out of 5
Very happy with my purchase and I really appreciated the speed of delivery.
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Response from HT26
Hello to you, We sincerely thank you for your message! Orders are prepared and shipped as quickly as possible. Delivery generally takes 24-48 hours for mainland France! Gifts are included in every order that leaves our warehouse. See you very soon on ht26.com! Laboratory HT26
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Rating: 5 out of 5
Fast delivery and in accordance with my order. Thank you
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Response from HT26
Hello to you, We thank you for your message! Orders are prepared and shipped in record time. Hoping to see you very soon on ht26.com Laboratory HT26
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Rating: 5 out of 5
Satisfied
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Response from HT26
Hello, Thanks for your message and your support See you soon on our website! Laboratory HT26
A
Rating: 5 out of 5
Always impeccable
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Response from HT26
Hello to you, We thank you for your message as well as for your support! The packages are prepared with great care to satisfy all of our customers. See you very soon on ht26.com Laboratory HT26
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Rating: 5 out of 5
First order I’m waiting to see if the cream is good for my children.
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Rating: 5 out of 5
Very satisfied
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Response from HT26
Hello, Thank you for your support See you soon on our website! Laboratory HT26
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Rating: 5 out of 5
Very satisfied
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Response from HT26
Hello to you, We thank you for your message! We do our best to ensure quality customer service Hoping to see you again very soon on ht26.com! HT26 Laboratory
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Rating: 5 out of 5
Satisfied with the products and the shipping that was updated every second, Thanks
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Response from HT26
Hello, Thanks for your message and your support See you soon in our website! Laboratory HT26
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Rating: 5 out of 5
This is my third bottle of oil I am using now and is so perfect on my body
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Response from HT26
Hello, Thanks for your message and your support See you soon on our website! Laboratory HT26
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Rating: 5 out of 5
Good
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Response from HT26
Hello to you, We thank you for your message! We do our best to satisfy all of our customers. Hoping to see you soon on our site! Laboratory HT26
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Rating: 5 out of 5
Ht26 I love it.
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Response from HT26
Hello to you, We thank you for your message and your support! Glad to have brought you satisfaction. Hoping to see you again very soon on our site! Laboratory HT26
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Rating: 2 out of 5
I did not receive what I ordered, among my order I had chosen a brightening scrub for body and face, you sent me a small soap that has nothing to do with it.
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Rating: 5 out of 5
Very satisfied with the speed of my order and the product, I recommend 100%.
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Response from HT26
Hello to you, We thank you for your message! Orders are prepared and shipped in record time. We also work with quality providers (Chronopost & DHL). See you soon on our site! Laboratory HT26
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Rating: 5 out of 5
The delivery was very fast, that's great.
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied with your order. Hoping to see you again very soon on our site! Laboratory HT26
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Rating: 5 out of 5
Order received quickly.
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Response from HT26
Hello to you, We thank you for your message! Each order is prepared and shipped as soon as possible. See you soon on our site! Laboratory HT26
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Rating: 5 out of 5
Delighted with my order and the shower gel. The glycerin suits me I am satisfied
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Response from HT26
Hello to you, We thank you for your message! Our products have proven their effectiveness for many years. Regarding orders, they are prepared under the best conditions. See you soon on our site! Laboratory HT26
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Rating: 5 out of 5
Well detailed site
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Rating: 5 out of 5
I find it very good and the delivery was quick. It's excellent.
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Response from HT26
Hello, We are delighted that your experience went well.
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Rating: 5 out of 5
Great!
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Response from HT26
Hello to you, We thank you for your message! Glad that our products bring you satisfaction See you very soon on our site! HT26 Laboratory
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Rating: 5 out of 5
Perfect
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Response from HT26
Hello to you, Thank you for your message! We do our best to satisfy our customers! Hoping to see you again very soon on ht26.com Laboratory HT26
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Rating: 5 out of 5
Fast delivery plus I received a gift offered by the house, having the same value as my purchase ;)
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Response from HT26
Hello to you, We thank you for your message! We deliver orders in record time! Gifts are always slipped into the packages See you soon on our site! HT26 Laboratory
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Rating: 2 out of 5
I did not receive the serum90 that I ordered I write to the ht26 customer service no one responds.
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Rating: 5 out of 5
Delivery on time, careful packaging
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Response from HT26
Hello to you, Thank you for your message! Indeed, all our orders are prepared with great care! We aim to satisfy all our customers. Hoping to see you again very soon on our site! Laboratory HT26
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Rating: 5 out of 5
It’s a good product and I like it.
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Response from HT26
Hello, Thanks for your support HT26 Laboratory
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Rating: 5 out of 5
Very well passed
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Response from HT26
Hello to you, We thank you for your message! Each package is meticulously prepared by Customer Service See you very soon on the site ht26.com HT26 Laboratory
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Rating: 5 out of 5
Everything was done perfectly from the order to the delivery of the package and professional carrier. Delivery to my mailbox without running after the package
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Response from HT26
Hello to you, We thank you for your message! We do our best to ensure quality customer service to our clientele To do this, we also work with the best logistics providers! See you very soon on our site ht26.com HT26 Laboratory
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Rating: 5 out of 5
I received my HT26 moisturizer just a week after purchase, here in Houston, TX, U.S.A. I have been purchasing my lotion directly from Paris for the past 15 years now. I used to send my friend who lives in Paris to purchase and ship to me, but it is more convenient now to do it directly from HT26's website. Stellar customer services. Highly recommended.
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Response from HT26
Hello, Thanks a lot for your support See you soon on our website! HT26 Laboratory
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Rating: 5 out of 5
I did indeed receive my order, especially on time
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Response from HT26
Hello to you, We thank you for your message! Packages are prepared and shipped in record time Hoping to see you again very soon on our site! HT26 Laboratory
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Rating: 5 out of 5
This is the first time I order but I am very happy with the speed of delivery the packaging with the little gift was great I started using the product nothing to report let's see in the coming weeks I will surely order thank you to the HT26 team
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Response from HT26
Hello to you, We thank you for your message! Welcome to you! We are delighted that your first order went well Hoping it will be part of a long list See you soon on our site! HT26 Laboratory
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Rating: 5 out of 5
Very good
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied See you very soon on our site ht26.com! HT26 Laboratory
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Rating: 1 out of 5
There is a product missing from my order, I received two creams instead of one cream and one gel.
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Response from HT26
Hello Madam, Indeed as indicated by call and in your package, we no longer have gel so we sent you 2 face creams
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Rating: 1 out of 5
I still have not received the package. Please do what is necessary. Regards
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Response from HT26
Hello, Your package was delivered on September 30, if that is not the case you can call us so we can resolve this issue.
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Rating: 5 out of 5
Very good product! I just started but I have seen the results on my daughter-in-law who has been using them for a long time already.. Satisfied
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Response from HT26
Hello to you, We thank you for your message as well as for your support! We are delighted that our products bring you complete satisfaction. They have proven their effectiveness for many years. See you very soon on our site! HT26 Laboratory
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Rating: 5 out of 5
Very easy to find products in the search bar. Site to recommend
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Response from HT26
Hello to you, We thank you for your message! Indeed, the site is fun and easy to use. Hoping to see you again very soon on our site ht26.com! HT26 Laboratory
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Rating: 5 out of 5
Navigating the site is easy and the shipping was fast. Good products. I am satisfied.
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Response from HT26
Hello to you, We thank you for your message! Glad that our products bring you satisfaction: they have proven their effectiveness for many years in France and internationally! We have an easy-to-use site as well as excellent customer service: Orders are prepared and shipped as soon as possible (Monday to Friday). Hoping to see you again very soon on the site ht26.com HT26 Laboratory
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Rating: 2 out of 5
Package arrived late
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Rating: 5 out of 5
Package arrived well packaged, fast delivery! Thank you for the gift!
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Response from HT26
Hello to you, We thank you for your message! Indeed, orders are processed and shipped as quickly as possible. HT26 Laboratory