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Rating: 5 out of 5
very good
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 798 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Everything was perfect
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Response from HT26
Hello to you, We thank you for your message! Glad you are satisfied with your order. Hoping to see you again very soon on our site! Laboratory HT26
A
Rating: 5 out of 5
The package arrived quickly Well packaged with a nice little gift and a small discount. I will definitely recommend!! I recommend
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Response from HT26
Hello to you, We sincerely thank you for your message! Orders are prepared (with great care) and shipped as soon as possible. Gifts are included in every package. See you very soon on our site! Laboratory HT26
A
Rating: 5 out of 5
Great service and quick delivery, happy with HT26 always.
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Response from HT26
Hello, Thanks for your message and your support See you soon on our website! Laboratory HT26
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
I have been using HT26 products for a while. I am perfectly satisfied with some products. So thank you. The only thing I can suggest is to let me discover other HT26 products through samples.
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied with our products, which have proven their effectiveness for many years. Gifts are included in every package to let you discover our different ranges. For your information: Right now, two massage oils and a shower gel (travel size) exfoliating or nourishing from the Wax range make up your package! Hoping to see you again very soon on ht26.com Laboratory HT26
A
Rating: 5 out of 5
Great service and quick delivery.
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Response from HT26
Hello, Thanks a lot for your message and your support See you soon on our website! Laboratory HT26
A
Rating: 1 out of 5
I didn’t get all the products I ordered and I have not gotten anyone to explain to me what happened and when I will get the remaining products. When they pick my call. They say they don’t understand English. I must speak French. However they are selling to international market with no multilingual customer support
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A
Rating: 5 out of 5
Thank you for the delivery.
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied. See you very soon on our site! Laboratory HT26
A
Rating: 5 out of 5
My order arrived very quickly and thank you for the gift I am happy
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Response from HT26
Hello to you, We thank you for your message! Orders are prepared and shipped in record time. Hoping to see you again very soon on ht26.com Laboratory HT26
A
Rating: 5 out of 5
I am totally satisfied, as the delivery is fast and scheduled as indicated by Chronopost in addition to the gifts that were offered to me
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied, the packages are shipped as soon as possible. Gifts are included in every order. See you very soon on our site! Laboratory HT26
A
Rating: 5 out of 5
35/40
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Response from HT26
Hello to you, We sincerely thank you for your message and your encouragement! We aim for 40/40. See you very soon on our site! Laboratory HT26
A
Rating: 1 out of 5
The color of the milk I received is brown it looks like the milk is oxidized
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A
Rating: 5 out of 5
The order was delivered on time
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Response from HT26
Hello to you, We thank you for your message! Once your order is validated, it is prepared and shipped as soon as possible! At HT26 we aim for perfection by having the best customer service: responsive and productive. Hoping to see you very soon on our site Laboratory HT26
A
Rating: 1 out of 5
I did not receive the gift you gave me. I am disappointed
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A
Rating: 2 out of 5
I am disappointed because I have been using the white essence transparency cream since 2012 and I realize that it is no longer the same, the smell has changed, the color as well, it was white and smelled good.
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A
Rating: 5 out of 5
I liked your service.
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A
Rating: 5 out of 5
I love it
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A
Rating: 5 out of 5
Easy order, fast delivery, satisfying product.
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A
Rating: 5 out of 5
I loved the service.
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A
Rating: 5 out of 5
Fast delivery with included gifts, very satisfied.
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A
Rating: 5 out of 5
The navigation on the site is quite pleasant, so far I have never been disappointed with HT.26 products.
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A
Rating: 5 out of 5
Perfect!
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Response from HT26
Hello to you, We sincerely thank you for your message! Our goal: to achieve perfection. Glad you are satisfied with your order. See you soon on ht26.com! HT26 Laboratory
A
Rating: 1 out of 5
I have never received my order. Impossible to give my opinion. But I will never order again, that's for sure.
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A
Rating: 1 out of 5
Unpleasant experience with misleading gifts and this is the second time.
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A
Rating: 5 out of 5
Top! Very happy!
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Response from HT26
Hello to you, We sincerely thank you for your message! Glad that you are satisfied. We aim to provide our customers with quality customer service. To do this: orders are prepared and shipped in record time, we also work with renowned providers! Hoping to see you again very soon on ht26.com! Laboratory HT26
A
Rating: 5 out of 5
Very good product, my spots have disappeared.
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Response from HT26
Hello to you, We thank you for your message and your support. Our products have proven their effectiveness for many years. See you soon on ht26.com! HT26 Laboratory
A
Rating: 5 out of 5
Very satisfied. Thank you for your quick delivery service.
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Response from HT26
Hello to you, We thank you for your message! Glad you are satisfied. We do our best to ensure quality customer service to our clientele. Hoping to see you again very soon on our site! HT26 Laboratory
A
Rating: 5 out of 5
The order is very well packaged and arrives on the announced date! The little gifts are a bonus.
Thank you HT 26
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Thank you HT 26
A
Rating: 1 out of 5
Very disappointed in your services. Worst customer service I have ever encountered. Ordered 2 products but received only 1. Contacted customer service via email twice and got no response until date. Got through to customer service on the phone on 2 different days to resolve my problem but was told the boss was around and that I must call back the following day. No one bothered to take down the reference number nor listen to my query. The customer service agent even refused to tell me their names despite the fact that I asked on both occasions.
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A
Rating: 5 out of 5
Hello to you, We sincerely thank you for your message! Orders are prepared and shipped as quickly as possible. Delivery generally takes 24-48 hours for mainland France! Gifts are included in every order that leaves our warehouse. See you very soon on ht26.com! Laboratory HT26
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Response from HT26
Hello to you, We sincerely thank you for your message! Orders are prepared and shipped as soon as possible. Delivery generally takes 24-48 hours for mainland France! Gifts are included in every order that leaves our warehouse. See you soon on ht26.com! HT26 Laboratory
A
Rating: 5 out of 5
Very happy with my purchase and I really appreciated the speed of delivery.
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Response from HT26
Hello to you, We sincerely thank you for your message! Orders are prepared and shipped as quickly as possible. Delivery generally takes 24-48 hours for mainland France! Gifts are included in every order that leaves our warehouse. See you very soon on ht26.com! Laboratory HT26
A
Rating: 5 out of 5
Fast delivery and in accordance with my order. Thank you
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Response from HT26
Hello to you, We thank you for your message! Orders are prepared and shipped in record time. Hoping to see you very soon on ht26.com Laboratory HT26
A
Rating: 5 out of 5
Satisfied
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Response from HT26
Hello, Thanks for your message and your support See you soon on our website! Laboratory HT26
A
Rating: 5 out of 5
Always impeccable
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Response from HT26
Hello to you, We thank you for your message as well as for your support! The packages are prepared with great care to satisfy all of our customers. See you very soon on ht26.com Laboratory HT26
A
Rating: 5 out of 5
First order I’m waiting to see if the cream is good for my children.
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A
Rating: 5 out of 5
Very satisfied
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Response from HT26
Hello, Thank you for your support See you soon on our website! Laboratory HT26
A
Rating: 5 out of 5
Very satisfied
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Response from HT26
Hello to you, We thank you for your message! We do our best to ensure quality customer service Hoping to see you again very soon on ht26.com! HT26 Laboratory
A
Rating: 5 out of 5
Satisfied with the products and the shipping that was updated every second, Thanks
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Response from HT26
Hello, Thanks for your message and your support See you soon in our website! Laboratory HT26