Customer reviews of HT26

8,8 /10

Based on 6 798 published reviews

5 4 508 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 2 and 5 stars

Reset filters

Acheteur Vérifié

Published on 07/10/2022 à 13h37 following a purchase from 20/09/2022

I have never received my order. The status of my order is shipped. I wrote to you and I never got a reply. Please follow up.

Translated reviews

Acheteur Vérifié

Published on 05/10/2022 à 15h35 following a purchase from 27/09/2022

I did not receive the entirety of my package, one product was missing

Translated reviews

Acheteur Vérifié

Published on 04/10/2022 à 13h54 following a purchase from 27/09/2022

I’m giving a bad review because HT26 is not reliable, how can I purchase a product on 27/09/2022 and till date haven’t received any email telling me when it is going to be delivered

Translated reviews

Acheteur Vérifié

Published on 03/10/2022 à 22h17 following a purchase from 25/09/2022

Good site

Translated reviews

Acheteur Vérifié

Published on 03/10/2022 à 15h33 following a purchase from 25/09/2022

Hi I don’t speak French, my order hasn’t been delivered and no one is replying to my emails, I just need someone to get back to me please

Translated reviews

Acheteur Vérifié

Published on 03/10/2022 à 12h08 following a purchase from 26/09/2022

My last order at Ht26 did not satisfy me because I ordered 3 items and only received 2, so I would like you to send me the rest, namely a pack of 5 Marseille soaps.
Thank you

Translated reviews

Acheteur Vérifié

Published on 30/09/2022 à 10h15 following a purchase from 21/09/2022

Order not received

Translated reviews

Acheteur Vérifié

Published on 28/09/2022 à 12h46 following a purchase from 20/09/2022

Highly recommend

Translated reviews

Response from HT26 Published on 25/10/2022

Hello, Thanks for your support. See you soon on our website ht26.com! HT26 Laboratory

Acheteur Vérifié

Published on 27/09/2022 à 22h18 following a purchase from 20/09/2022

Very professional, the information on the site is very well organized with very good visibility. The order arrived on time, the packaging well sealed. Good impression for a first order

Translated reviews

Response from HT26 Published on 25/10/2022

Hello to you, We thank you for your message! Glad that you are satisfied with your first order. We aim to guarantee quality customer service to all our customers. Hoping to see you again very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 27/09/2022 à 13h46 following a purchase from 20/09/2022

Very good

Translated reviews

Response from HT26 Published on 25/10/2022

Hello to you, We thank you for your message! We do our best to satisfy our customers as much as possible. Hoping to see you again very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 25/09/2022 à 18h01 following a purchase from 18/09/2022

Always satisfied with HT26, the winning team

Translated reviews

Response from HT26 Published on 20/10/2022

Hello to you, We thank you for your message as well as for your support! Indeed, we wish to satisfy all our customers as best as possible. See you very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 25/09/2022 à 16h07 following a purchase from 18/09/2022

I requested a personalization which was not done

Translated reviews

Acheteur Vérifié

Published on 25/09/2022 à 09h51 following a purchase from 07/09/2022

Nothing to say

Translated reviews

Response from HT26 Published on 20/10/2022

Hello to you, Thank you for your message! We are delighted that you are satisfied. Hoping to see you very soon on our site! Laboratory HT26

Acheteur Vérifié

Published on 22/09/2022 à 20h11 following a purchase from 13/09/2022

I tried the glutathione and essence range, they are good.

Translated reviews

Acheteur Vérifié

Published on 22/09/2022 à 14h46 following a purchase from 04/09/2022

Arrived quickly. Not finished testing the products yet.

Translated reviews

Response from HT26 Published on 25/10/2022

Hello to you, Thank you for your message! Glad you are satisfied. The preparation, shipping, and delivery of packages are done in record time. Hoping to see you again very soon on our site! Laboratory HT26

Acheteur Vérifié

Published on 22/09/2022 à 10h50 following a purchase from 03/09/2022

Satisfied with the service

Translated reviews

Acheteur Vérifié

Published on 22/09/2022 à 08h35 following a purchase from 13/09/2022

Very good

Translated reviews

Response from HT26 Published on 25/10/2022

Hello to you, Thank you for your message! Glad you are satisfied. See you very soon on our site! Laboratory HT26

Acheteur Vérifié

Published on 21/09/2022 à 22h27 following a purchase from 14/09/2022

I quickly received the package and I can't wait to use my products.

Translated reviews

Response from HT26 Published on 25/10/2022

Hello to you, We thank you for your message! Orders are processed as quickly as possible to best satisfy our customers. Hoping to see you again very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 21/09/2022 à 14h45 following a purchase from 14/09/2022

I thank the HT26 team, package received well packaged, then a gift, thank you very much

Translated reviews

Response from HT26 Published on 25/10/2022

Hello to you, We thank you for your message as well as for your support! Each package that leaves our warehouse is prepared with great care by our customer service. Gifts are included in every order. Hoping to see you again very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 18/09/2022 à 14h55 following a purchase from 11/09/2022

Excellent

Translated reviews

Acheteur Vérifié

Published on 17/09/2022 à 16h17 following a purchase from 10/09/2022

5 stars very fast shipping! Great Product!

Translated reviews

Acheteur Vérifié

Published on 17/09/2022 à 14h27 following a purchase from 10/09/2022

The order takes longer than expected! I haven't even received my order for more than a week.

Translated reviews

Response from HT26 Published on 23/09/2022

Hello Madam, Your order has not been validated, please contact your bank or PayPal to understand.

Acheteur Vérifié

Published on 16/09/2022 à 17h16 following a purchase from 08/09/2022

Good products.

Translated reviews

Acheteur Vérifié

Published on 16/09/2022 à 16h03 following a purchase from 29/08/2022

Good

Translated reviews

Acheteur Vérifié

Published on 15/09/2022 à 11h44 following a purchase from 07/09/2022

Great product that I have been using for several years. The delivery is incredibly fast, my order was delivered in 1 day.

Translated reviews

Acheteur Vérifié

Published on 14/09/2022 à 21h47 following a purchase from 07/09/2022

I have been a customer with you for nearly 20 years and I have always been satisfied. I always use HT, it is the only milk that suits my body. Most of the time, my sister goes to Strasbourg to buy for me since she works in Paris. I quickly received my package just the next day, thank you.

Translated reviews

Acheteur Vérifié

Published on 14/09/2022 à 20h42 following a purchase from 07/09/2022

Very fast and reliable delivery. Thank you for the gifts. I am waiting for the results.

Translated reviews

Acheteur Vérifié

Published on 12/09/2022 à 17h40 following a purchase from 05/09/2022

So bad. This is the second time we order and they send us completely different products from those we ordered. Since we did not react to the first slip-up, with poorly packaged products among others, HT26 thinks we are idiots and they continued with the second major error of sending us different products again. We are no longer buying anything from HT26.

Translated reviews

Response from HT26 Published on 14/09/2022

Hello Madam, Could you please explain your problem better? Send us a WhatsApp message at +33 6 68 91 88 25.

Acheteur Vérifié

Published on 12/09/2022 à 16h24 following a purchase from 05/09/2022

Excellent

Translated reviews

Acheteur Vérifié

Published on 12/09/2022 à 15h48 following a purchase from 05/09/2022

good

Translated reviews

Acheteur Vérifié

Published on 12/09/2022 à 07h23 following a purchase from 03/09/2022

I received my order with two gifts. Thank you. Fast delivery.

Translated reviews

Acheteur Vérifié

Published on 11/09/2022 à 17h07 following a purchase from 03/09/2022

Terrible, I ordered a product that I never received because you refunded me without any reason, I am not ready to recommend on your site, and by the same occasion order from you, very very bad site...

Translated reviews

Response from HT26 Published on 14/09/2022

Hello, You were refunded because these products were unavailable.

Acheteur Vérifié

Published on 10/09/2022 à 10h50 following a purchase from 23/08/2022

Easy navigation, very fast delivery, and very effective products.

Translated reviews

Acheteur Vérifié

Published on 09/09/2022 à 17h27 following a purchase from 01/09/2022

Very good

Translated reviews

Acheteur Vérifié

Published on 09/09/2022 à 16h24 following a purchase from 01/09/2022

Perfect

Translated reviews

Acheteur Vérifié

Published on 08/09/2022 à 15h55 following a purchase from 30/08/2022

Great

Translated reviews

Acheteur Vérifié

Published on 08/09/2022 à 14h56 following a purchase from 31/08/2022

Great

Translated reviews

Acheteur Vérifié

Published on 07/09/2022 à 09h57 following a purchase from 20/08/2022

Perfect

Translated reviews

Acheteur Vérifié

Published on 06/09/2022 à 19h33 following a purchase from 30/08/2022

Top of the top

Translated reviews

Acheteur Vérifié

Published on 06/09/2022 à 13h13 following a purchase from 30/08/2022

Thank you very much, the quality of the service is impeccable! I want to test the product and give my feedback but I still have a good impression about HT 26, I used it a few years ago in Africa and it has always been good products.

Translated reviews