Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 801 published reviews
5 4 511 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2020
Of good quality and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2020
Perfect. Fast delivery and a little gift as well. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/06/2020
The anti-spot range gave us huge allergies with big bumps on the body, worse I contacted customer service via email and WhatsApp and received no response, it's really a shame.
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Response from HT26
Hello,
I am sorry for your bad experience. Your order did not contain the anti-spot range but only a scrub, we thought it was a mistake. I suggest you call us at 01 40 18 51 00 to help you use the products better
thank you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/05/2020
I ended up with stretch marks on my thighs and breasts, I am very disappointed, I stopped using the lotion and don't know how to get rid of them
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
I love this brand, especially the body cream..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
Overall the products are OK not great. Maybe I have not yet got the right product from your site because of very low information on products. Very less information about products on your website. I even find more information on products from some of your agents' websites and social media pages than your main ht26 website and social media pages. You can't tell whether the product is for a dark person or fair person. You end up buying wrong products, and when you buy the right product too it takes about 3 months to visibly see any improvement on your skin. Prices also do not reflect the outcome of the product. They are too expensive. About the gifts too, they give you the opportunity to choose, only for your products to come and the gifts are totally random and different. Why did you ask me to choose then? Wasted so much time researching on each gift product to know exactly what to choose only to get a totally different product. And now you send me an email to review and rate a gift product that I never received? You can do much better.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
Very satisfied overall!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2020
fast shipping but no email information about the status of your order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
I am very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
It's a good product, thank you for the gift
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Very fast delivery and intact products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2020
The site is good, just that you need to respond to your customers' concerns
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2020
Well packaged and delivered on time despite the confinement. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
They are nice, they are professionals, see you very soon
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Fast delivery. But customer service is not that great
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2020
Delivery and packaging okay. But the products are not effective for me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
The site is good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
I did not receive my gift as expected, ht26 does not keep its promises regarding this. But the creams are of good quality and rejuvenate the skin.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Great; I am very satisfied, the same goes for the advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Top 26 best cosmetic products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2020
Quite satisfied with fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2020
The products are not lightening as you say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Very fast and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Satisfaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
A bit more precision is needed regarding the instructions for use of the products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
The site is fast and reliable, it's rather the ordered products that did not satisfy me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Very good brands
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Very great
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2020
Never received my products and I have not been refunded until now, the customer service is non-existent as I received no response despite my emails.. it doesn't even deserve one star but oh well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
Interesting
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/05/2020
I expected to have more results especially for my spots but it wasn't very effective. It's a shame that it's not well detailed which product is for the face or other....but I liked the customer service and the gifts!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
Great product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2020
Technical sheet of well-detailed products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
Satisfied with the services offered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/05/2020
It gives me pimples and I don't see any positive change but negative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
Strongly recommend the entire range
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2020
This has been my range since I was 16, today I am 30 and I wouldn't change it for anything. However, I have a question, can we continue taking carrot capsules during pregnancy???
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Nothing to say, it's a good body lotion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Order received on time. Thank you HT26 for the gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
SERIOUS
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