Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
I have been one of your customers for a very long time and I have always been satisfied with your service. And this week I ordered a few products again and I am more than satisfied. However, regarding the gifts, there is only one out of three that arrived. Would it be possible to send the two missing gifts later? Apart from that, your service is really good!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Good products and good delivery service. I love it!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2020
I received my package on time, the only downside is the shipping costs, it's too expensive, why not use collision or other cheaper carriers.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
Ht26 has good products but know how to mix them. As for my order, I expected more gifts.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
Easy order to place. Impeccable tracking until delivery within the scheduled time slot.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2020
great!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Cool. I really like my order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
I received my package quickly despite COVID-19, so thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
the order arrived quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
I don't know how to define it, it's really perfect, I like it a lot.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Easy to navigate site, products accessible to everyone according to your budget.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Speed of shipping (4 days to receive in Canada) and a big thank you to the advisor. The received products are of excellent quality.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Fast delivery!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
For my first order, I am more than satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
ht26 serious, order delivered very quickly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Superior quality service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
I just started using it and I am already satisfied with the scrub, it's really wow
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2020
Site not functional for customer complaints.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2020
I have been using HT26 products for months, and I am moderately satisfied, ultimately I do not see the lightening mentioned.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
I am 100% satisfied, fast delivery and super good product, I highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
I always receive my orders in the best time. I find that the delivery price is high for Europe. Overall very good and the products keep their promise.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
I am very satisfied with my purchase and the gift offered. My skin is softer and less stained.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
I was disappointed to see how the package was packed, the products thrown into the box not even a nice crumpled paper on top or small pieces of cork around the products to make it look nice. I usually have beauty product packages delivered even from smaller brands than yours, who take care of their packages before sending them to us. For your products, it's the top, I like it a lot.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
I am very satisfied with your products since I started using them.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Very good quality of service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
The site is very readable. It is easy to find your product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Really, the site is good, it's easy to find the products, you place your order and 4 days later you have it, it's really super nice.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Hello, I just started it, I don't have results yet.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
I remain your customer for now, that's the most important. I will come back to you for a new order soon.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Very good site. A true luxury brand for black and mixed skin. I have been using HT26 products since last year and since then I can't do without your products which, despite sometimes high prices, are still worth it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
I am satisfied with my purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2020
Please resume shipments through the relays as it is cheaper for us; please.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Very happy with my order and especially the effectiveness and speed in a very short time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
I am very satisfied with my products, especially for the speed, thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2020
I am happy with my order, but I did not receive the 50 ml shower gel.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Excellent delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/05/2020
I used the cream, oil, glycerin, and glutathione gel for 5 days but I'm not reassured because it gives a burning effect on my skin with the shower gel. After using the cream, I scratch my skin because it itches as if there are harmful substances present. I am very disappointed. I don't think I will continue to use your product. Before, I used the Francois Bedon range with no problems. Very disappointed with this price for a bad cream.
Translated reviews
Response from HT26
Hello Madam,
I am sorry for your bad experience,
In order to better understand what happened, I suggest you sign up for a video consultation by clicking on this link
an Esthetician will guide you precisely on the use of the treatments you have chosen
Thank you for your trust
https://www.ht26.com/fr/content/132-consultation-en-video
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2020
Order received on time
Translated reviews
We use cookies for audience measurement and improving user experience.