Customer reviews of HT26

8,8 /10

Based on 6 796 published reviews

5 4 506 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 3, 4 and 5 stars

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Etiennette F.

Published on 13/01/2025 à 10h43 following a purchase from 05/01/2025

Very good, I like it a lot

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Mariem L.

Published on 12/01/2025 à 21h55 following a purchase from 04/01/2025

Excellent

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Hôva Laetitia D.

Published on 12/01/2025 à 10h56 following a purchase from 04/01/2025

I really like it, I am satisfied. I even received a promo code.

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Rokia N'pene K.

Published on 10/01/2025 à 16h19 following a purchase from 03/01/2025

Your service is very good

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Valentina D. G.

Published on 09/01/2025 à 18h05 following a purchase from 02/01/2025

I loved the fact that I received the products on time. It is exactly what I needed

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Gwendoline K.

Published on 09/01/2025 à 12h34 following a purchase from 01/01/2025

I can easily find products and complete my order quickly.

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Perrin N.

Published on 09/01/2025 à 09h58 following a purchase from 02/01/2025

Order delivered on time. Well arrived and well packaged. Very pleasant product to use. Can't wait to see the result on my skin. I recommend!

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Cathy K.

Published on 07/01/2025 à 15h01 following a purchase from 20/12/2024

easy order and fast delivery

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Sandra F.

Published on 07/01/2025 à 10h53 following a purchase from 16/12/2024

Fast delivery with a little gift. And I am satisfied with my order

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Noblie B.

Published on 06/01/2025 à 22h40 following a purchase from 20/12/2024

I am satisfied with the speed of the delivery

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Christopher F.

Published on 06/01/2025 à 14h02 following a purchase from 27/12/2024

The website is user friendly

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Kadiatou C.

Published on 05/01/2025 à 13h25 following a purchase from 18/12/2024

Fast

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Moussa C.

Published on 05/01/2025 à 07h20 following a purchase from 28/12/2024

Wow, very good product, the delivery was super fast, the packaging was also professional, I thank your HT26 team

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Laiticia D.

Published on 04/01/2025 à 20h06 following a purchase from 18/12/2024

I didn't appreciate the delivery service. It's been almost a week and it still hasn't arrived, and when I track the shipment, it shows arrived but since I wasn't there (which is not true), it was redirected to the pickup point 2 hours from my home!!!!!

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Massogbe D.

Published on 04/01/2025 à 11h40 following a purchase from 28/12/2024

Thank you for the gift, I received my package well

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Ghislaine A.

Published on 03/01/2025 à 21h21 following a purchase from 17/12/2024

Thank you

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Bindang Engonga S.

Published on 03/01/2025 à 16h44 following a purchase from 27/12/2024

The order arrived in a few days, I am very happy

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Moussa D.

Published on 03/01/2025 à 14h29 following a purchase from 15/12/2024

Without any problem the order was quick..thank you ht26

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Bruno S.

Published on 03/01/2025 à 10h35 following a purchase from 26/12/2024

I have known your products for a long time and I recommend them to everyone around me and my friends who are all of African or Malagasy origin

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Massogbe D.

Published on 03/01/2025 à 10h12 following a purchase from 26/12/2024

I received my package well and thank you for the gifts

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Etiennette F.

Published on 02/01/2025 à 23h41 following a purchase from 16/12/2024

I love HT26 products since I was a teenager

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Assita F.

Published on 02/01/2025 à 01h33 following a purchase from 24/12/2024

Good

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Aissata Amadou D.

Published on 01/01/2025 à 19h02 following a purchase from 09/12/2024

Perfect delivery, I am waiting for the results of the ordered products

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Mayenie S.

Published on 01/01/2025 à 14h35 following a purchase from 25/12/2024

I have only been using this brand for a week. I bought the multi-lightening cream for 40 euros and the HT26 oil for 50 euros, and so far I love the effect it has on my skin... we'll see in the long term.

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Constance B.

Published on 30/12/2024 à 04h52 following a purchase from 10/12/2024

easy to find the products

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Clara A.

Published on 29/12/2024 à 20h14 following a purchase from 12/12/2024

I finally found my happiness

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Folley Dede A.

Published on 26/12/2024 à 05h08 following a purchase from 07/12/2024

the customer service's good

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Emma K.

Published on 23/12/2024 à 11h13 following a purchase from 16/12/2024

I did not receive the fabric masks that go with the Serum in my last order, although I ordered the prescription Serum. I do not live in France.

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Response from HT26 Published on 24/12/2024

Hello madam. Thank you for sharing your experience with HT26. We indeed exchanged via Whatsapp about this situation, and we sent you the masks right away. As we indicated, you will receive them soon. The HT26 team wishes you an excellent day.

Gabrielle Bertille C.

Published on 23/12/2024 à 11h01 following a purchase from 05/12/2024

Very good product I recommend

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Pamela Armel N.

Published on 21/12/2024 à 15h15 following a purchase from 14/12/2024

Very satisfied with my package thank you

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Fatoumata Binta B.

Published on 21/12/2024 à 12h59 following a purchase from 12/12/2024

Very fast delivery, impeccable customer service. Very satisfied. Since I discovered you, I decided to remain loyal to you. Until the next order.

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Snc I.

Published on 19/12/2024 à 15h22 following a purchase from 01/12/2024

I am very happy!!!

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Constance B.

Published on 17/12/2024 à 19h55 following a purchase from 10/12/2024

My order arrived so quickly that I jumped for joy to have time to use my products before the holidays! A huge thank you to HT26 and especially to Dr. Pascale who is really attentive and proactive thank you very much!

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Sterna P.

Published on 17/12/2024 à 18h32 following a purchase from 29/11/2024

Good I recommend to my loved ones

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Thierry R.

Published on 17/12/2024 à 18h13 following a purchase from 09/12/2024

I had specified that I wanted the package wrapped for a gift. It was not done.

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Folley Dede A.

Published on 17/12/2024 à 10h47 following a purchase from 09/12/2024

For the site I think there is not something messy... but my problem is that for such a large company the products are not covered and when they shop the products flow and it is unpleasant..

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Response from HT26 Published on 17/12/2024

Hello Thank you for sharing your experience with HT26. First of all, we would like to apologise for any inconvenience caused. When preparing your orders, our team always does everything possible to protect your products and ensure that they arrive in perfect condition. Nevertheless, we assure you that we will make sure that this situation does not happen again by redoubling our vigilance. Please do not hesitate to contact us on +33 6 68 91 88 25 with your complaints so that we can find a solution to your satisfaction. Laboratoire HT26 wishes you a good day

Christian D.

Published on 16/12/2024 à 14h44 following a purchase from 09/12/2024

Always very satisfied

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Kady G.

Published on 14/12/2024 à 12h44 following a purchase from 25/11/2024

Too perfect nothing to say

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Fikaphi H.

Published on 14/12/2024 à 04h50 following a purchase from 30/11/2024

I haven't received my order. No tracking information.

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Response from HT26 Published on 17/12/2024

Good day to you Thank you for sharing your experience with HT26. Looking at the tracking of your parcel, I see that you received it on Monday 16 December. I hope you will be satisfied with your order. If you need any further information, please call us on +33 6 68 91 88 25 or email us at [email protected]. We look forward to hearing from you! The HT26 team wishes you an excellent day!