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A
Rating: 3 out of 5
Their site is not understandable for everyone, but the products are of good quality
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 797 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
fast delivery and quality products.
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A
Rating: 4 out of 5
Very good and fast service
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A
Rating: 5 out of 5
The cream and shower gel 90 suits me wonderfully, I have never been disappointed, ht26 products are top-notch. You just need to know how to use them, too bad the 90 face cream is no longer on the website, please consider bringing it back. And the delivery was fast, thank you.
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A
Rating: 5 out of 5
Great, thank you
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Rating: 4 out of 5
My order was delivered with satisfaction.
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A
Rating: 5 out of 5
A range of products that suits me.
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A
Rating: 3 out of 5
For now, I haven't used the milk yet.
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A
Rating: 5 out of 5
Good service!!!
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A
Rating: 5 out of 5
I like it!
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A
Rating: 5 out of 5
I received it on time.
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A
Rating: 5 out of 5
Order placed on day 'J' and delivery made on 'J +1'. It's simply unprecedented. As for the site, there is an extraordinary choice. In any case, I am satisfied with the products but I think we need to give time for the effects to appear.
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A
Rating: 5 out of 5
Nothing to say, well packaged and fast delivery. Thank you for the gift. He tested the product.
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Response from HT26
Hello madam, The HT26 team thanks you for sharing your experience with HT26. Do not hesitate to contact us if needed, we are at your disposal. Best regards, The HT26 team.
A
Rating: 5 out of 5
The delivery was made in less than 48 hours and my order arrived in great condition. I will evaluate the quality of the products in a few weeks after their testing. Thank you.
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A
Rating: 5 out of 5
fast and well protected
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A
Rating: 5 out of 5
I stumbled upon this carrot oil stain action milk by chance, I simply fell in love with it because it loves my skin. It's been three years since our idyllic relationship started. I don't plan to part with it. I recommend!!
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A
Rating: 1 out of 5
Already the current logistics team is not doing its job properly. My package has been resent 2 times for the same address issue... It is unacceptable for a package to be sent without an address. You agree with me that before validating the order, all information is verified... and even when the package is resent, no application on the packaging. Before you secure the bottles, which is no longer the case. Two bottles from my order broke. Who will reimburse me? In addition to that, I receive an email saying: > :). :) :) :) lol As of today, I unsubscribe from your service of incompetence.
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Response from HT26
Hello madam, You made a mistake in your address, and we have borne the transport costs more than twice. Your cordiality and politeness have always been lacking in your complaint, while we were at your complete disposal, and we did what was necessary to arrange the situation. The logistical error comes from you, and we have fulfilled our part of the contract. Moreover, this last one never mentioned the fact that you received broken caps. Thank you for your understanding.
A
Rating: 5 out of 5
The cream and oil were doing a great job on my skin.
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Rating: 5 out of 5
Yes, I received my order well and thanks to EYMATH who prepared the order. I just started and I will come back in 3 months to give my opinion on the results.
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A
Rating: 5 out of 5
Very satisfied with the products and also the speed of the order by DHL
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A
Rating: 5 out of 5
Good cosmetic products that do not harm the skin. Professional team, attentive, welcoming and friendly.
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A
Rating: 5 out of 5
I am satisfied with the speed of my order
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A
Rating: 4 out of 5
Good, no problems to report.
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A
Rating: 5 out of 5
Clear site and well-explained products
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A
Rating: 5 out of 5
Order received with a broken cap, I contacted ht26 and the next day I received a new bottle delivered along with a golden pouch. Thank you for your responsiveness.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Very good products, shipped in very good time! And also thank you for the little gifts! HT26, a safe value!
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A
Rating: 4 out of 5
Cool
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A
Rating: 4 out of 5
Satisfied and fast service!
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A
Rating: 5 out of 5
Satisfied
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Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
I love it
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A
Rating: 5 out of 5
Hello I had a phone call with the seller, and I placed my order that I transmitted. I knew what I wanted, more than it is products that I use daily for
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A
Rating: 4 out of 5
The products are good
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Rating: 4 out of 5
My only problem with ht26 service is the delivery, they don't provide tracking details of orders which makes it very difficult to know when your orders would be delivered.
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Response from HT26
Hello my dear Thank you for sharing your experience with HT26. We note your dissatisfaction, and will try to resolve the situation as best as possible. We also offer you our sincere apologies. However, you automatically have access to your tracking by connecting to your HT26 space. Best regards HT26 Team
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Rating: 5 out of 5
Good site
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Rating: 5 out of 5
I am satisfied, I placed my order by phone
And my product arrived without any problem, you are very
Reliable with good quality products, thank you again
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And my product arrived without any problem, you are very
Reliable with good quality products, thank you again
A
Rating: 5 out of 5
very very good product,
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A
Rating: 3 out of 5
I just bought the products, so I'm still testing! I still noticed that the smell of the cream is not pleasant! The shower gel, on the other hand, smells super good. I will come back to give my opinion on the effectiveness of the products in a month!
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Rating: 5 out of 5
Very good
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