HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Hello to you, We thank you for your message! Each package is meticulously prepared by Customer Service See you very soon on the site ht26.com HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Everything was done perfectly from the order to the delivery of the package and professional carrier. Delivery to my mailbox without running after the package
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Response from HT26
Hello to you, We thank you for your message! We do our best to ensure quality customer service to our clientele To do this, we also work with the best logistics providers! See you very soon on our site ht26.com HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2022
I received my HT26 moisturizer just a week after purchase, here in Houston, TX, U.S.A. I have been purchasing my lotion directly from Paris for the past 15 years now. I used to send my friend who lives in Paris to purchase and ship to me, but it is more convenient now to do it directly from HT26's website. Stellar customer services. Highly recommended.
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Response from HT26
Hello, Thanks a lot for your support See you soon on our website! HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2022
I did indeed receive my order, especially on time
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Response from HT26
Hello to you, We thank you for your message! Packages are prepared and shipped in record time Hoping to see you again very soon on our site! HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2022
This is the first time I order but I am very happy with the speed of delivery the packaging with the little gift was great I started using the product nothing to report let's see in the coming weeks I will surely order thank you to the HT26 team
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Response from HT26
Hello to you, We thank you for your message! Welcome to you! We are delighted that your first order went well Hoping it will be part of a long list See you soon on our site! HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
Very good
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied See you very soon on our site ht26.com! HT26 Laboratory
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/10/2022
The color of the cream, carrot oil disappointed me, it stains, damages and dirties clothes. When I apply it, it's impossible to dress in white
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2022
A very nice product but I just started, that's why I give 4 stars but I have known this product for a long time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/10/2022
There is a product missing from my order, I received two creams instead of one cream and one gel.
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Response from HT26
Hello Madam, Indeed as indicated by call and in your package, we no longer have gel so we sent you 2 face creams
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/09/2022
I still have not received the package. Please do what is necessary. Regards
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Response from HT26
Hello, Your package was delivered on September 30, if that is not the case you can call us so we can resolve this issue.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Very good product! I just started but I have seen the results on my daughter-in-law who has been using them for a long time already.. Satisfied
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Response from HT26
Hello to you, We thank you for your message as well as for your support! We are delighted that our products bring you complete satisfaction. They have proven their effectiveness for many years. See you very soon on our site! HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Very easy to find products in the search bar. Site to recommend
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Response from HT26
Hello to you, We thank you for your message! Indeed, the site is fun and easy to use. Hoping to see you again very soon on our site ht26.com! HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Navigating the site is easy and the shipping was fast. Good products. I am satisfied.
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Response from HT26
Hello to you, We thank you for your message! Glad that our products bring you satisfaction: they have proven their effectiveness for many years in France and internationally! We have an easy-to-use site as well as excellent customer service: Orders are prepared and shipped as soon as possible (Monday to Friday). Hoping to see you again very soon on the site ht26.com HT26 Laboratory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
Good product. Enhances my complexion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Package arrived well packaged, fast delivery! Thank you for the gift!
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Response from HT26
Hello to you, We thank you for your message! Indeed, orders are processed and shipped as quickly as possible. HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
Great
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Response from HT26
Hello to you, We thank you for your message as well as for your support! We do our best to satisfy our customers. Hoping to see you again very soon on our site! HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
Very professional and very good deadlines. Thank you very much
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Response from HT26
Hello to you, We thank you for your message as well as for your compliments! Our customer service does its best to prepare and ship packages as quickly as possible and in a good mood. Hoping to see you again very soon on ht26.com! HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
The service was perfect, easy online purchase, products always so good, arrived 2 days early, package in perfect condition.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/10/2022
On the site, we cannot find the references for the foundations in the catalog
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/10/2022
I would like to give my opinion but I still haven't received my order. It has already been 10 days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2022
Nothing to say, everything is good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
Hello, I received the package perfectly
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/10/2022
I still have not received my intensive moisturizing body lotion. I have been writing since Thursday and no one is responding to me!!! Send me my lotion that I ordered!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2022
Very satisfied!
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied with your order on our site. Hoping to see you again very soon on ht26.com! HT26 Laboratory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
Order and receipt are transparent and smooth.
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Response from HT26
Hello to you, Thank you for your message! Glad you are satisfied. Orders are processed as quickly as possible: we prepare and ship them in record time. Hoping to see you again very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/10/2022
Bad customer service. Until now I still have not received my order from 01/10/2022 and yet my account has been debited
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2022
Intuitive navigation. Package received quickly and very effective product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
Easy access to the site, with fast delivery, too bad you do not deliver to Luxembourg.
Very satisfied with my products and gifts.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2022
Good but the scent is very strong for both the shower gel and the cream.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/09/2022
Good!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
I am very very satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/09/2022
I have never received my order. The status of my order is shipped. I wrote to you and I never got a reply. Please follow up.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2022
I got my product on time, everything was okay. I love the service of HT26
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Response from HT26
Hello, Thanks for your support See you soon on our website! Laboratory HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
Good service and quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
Very easy to shop on the site.
I liked the little extra gifts
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/09/2022
I’m giving a bad review because HT26 is not reliable, how can I purchase a product on 27/09/2022 and till date haven’t received any email telling me when it is going to be delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2022
Good site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/09/2022
Hi I don’t speak French, my order hasn’t been delivered and no one is replying to my emails, I just need someone to get back to me please
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
When you say delivery the next day, generally you have to wait 3 to 4 days to receive the package
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Response from HT26
Hello to you, Thank you for your message! Generally, packages are prepared and shipped within 24 hours. On Monday, September 26 and Tuesday, September 27, our warehouse was closed, which explains why your order was not shipped on time, causing delivery delays during this period. Hoping to see you again on the site ht26.com Laboratory HT26
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2022
Order not received
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