English 
Français 
A
Rating: 4 out of 5
Fast and thank you for the gifts
Translated reviews
Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
The shower gel was missing upon receipt of the order, not very nice not to honor your promise.
Translated reviews
A
Rating: 3 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
I equally like this product
Translated reviews
A
Rating: 1 out of 5
I have still not received my product, it has taken too long and this is unusual. Kindly check for me if it’s out for delivery. Thank you
Translated reviews
Response from HT26
Hello, In your case the order went to delivery on February 1st and arrived on February 8th at your address. So it takes 7 days to arrive. We hope that the product is suitable for you.
A
Rating: 1 out of 5
Ineffective products
Translated reviews
Response from HT26
Hello to you, Feel free to contact us on our WhatsApp at 06 68 91 88 25 so that we can give you advice to make your products more effective.
A
Rating: 4 out of 5
The delivery time is efficient, didn't like the packaging too much, it was great the little gift inside very effective products, I already see the results.
Translated reviews
A
Rating: 4 out of 5
Good service
Translated reviews
A
Rating: 4 out of 5
Fast delivery
Translated reviews
A
Rating: 3 out of 5
Good morning!
I want to know the reason why my order has never been processed. I still need it.
Thank you!
Translated reviews
I want to know the reason why my order has never been processed. I still need it.
Thank you!
A
Rating: 4 out of 5
Easy to use site, easy navigation for items
Translated reviews
A
Rating: 4 out of 5
Effective products, fast delivery
Translated reviews
A
Rating: 4 out of 5
Order and delivery fast.
Translated reviews
A
Rating: 4 out of 5
Order as expected, I started using the products recently, they seem pretty good. Let's see over time
Translated reviews
A
Rating: 1 out of 5
Hello, it has been exactly three weeks since I started using the HT26 range and I have not seen any results yet
Translated reviews
Response from HT26
Hello, thank you for taking the time to write to us to share your experience. Are your products not giving you complete satisfaction yet? We are here to help you! Send us a WhatsApp message at +33 6 68 91 88 25 or to [email protected] and a consultant will take care of you!
A
Rating: 3 out of 5
Yes, the order arrived on time and at the precise hour.
Translated reviews
A
Rating: 4 out of 5
Satisfied with HT26 products
Translated reviews
A
Rating: 4 out of 5
Well-designed site
Translated reviews
A
Rating: 4 out of 5
Fast shipping and within the deadlines
Translated reviews
A
Rating: 4 out of 5
This is my first purchase. I am satisfied with the fast delivery. I would have liked to have samples to discover other products... I will get back to you after use to give you my opinion on the product
Translated reviews
A
Rating: 4 out of 5
It was easy. Only the delivery took more time
Translated reviews
A
Rating: 4 out of 5
Very good, these products are better. Thank you
Translated reviews
A
Rating: 1 out of 5
The sought-after products are easy to find on the site, fast delivery but customer service leaves much to be desired. I ordered 5 products but only received 2 out of 5. And even after my complaint, I have received no response to this day. Overall, I made a very very bad deal
Translated reviews
A
Rating: 3 out of 5
Overall good, we find the same products I think as in store. However, I was very surprised to see no return or exchange policy. For my part, I made a mistake, I ordered a shower gel instead of the cream from the same range. I was more than disappointed not to have known this information + no invoice or anything inside the box... Quite surprising.
Translated reviews
A
Rating: 4 out of 5
I observed satisfaction after a week of use. I recommend ht26 products
Translated reviews
A
Rating: 3 out of 5
I just started using the action stain range a week ago and honestly I don't have much to say, disappointed, because I haven't seen any positive or negative results so my body is still intact
Translated reviews
A
Rating: 1 out of 5
You didn’t send what I ordered. You sent three wrong items that I didn’t purchase. Be organized and honest
Translated reviews
A
Rating: 4 out of 5
2 bottle caps are broken and the milk spilled.
Translated reviews
A
Rating: 4 out of 5
Very good products
Translated reviews
A
Rating: 1 out of 5
I got what I didn’t order.
Translated reviews
A
Rating: 4 out of 5
The delivery was fast, and I am satisfied with the quality of the product
Translated reviews
A
Rating: 4 out of 5
The delivery went well. A lot of professionalism.
Translated reviews
A
Rating: 1 out of 5
I did not receive my carrot oil cream, they made a mistake. I had requested a gift-wrapped package because it was for my mother, that was not done. There was no little note either. This time I was disappointed. I will go to the store now.
Translated reviews
A
Rating: 3 out of 5
Order received on time, except that the mentioned gifts were not added to the package, not even a sample, I had to call customer service, the gentleman who answered me asked me to send a photo of the package by email and details; which I had to do, except that I never received a response from them.
Translated reviews
A
Rating: 1 out of 5
The site design is pretty but the customer service has become very bad. I have repeatedly tried to get my products delivered and all I get is repeated requests to review the service instead of an actual re-delivery. Tracking details were provided but the courier is obviously lying about delivery being successful because none of my neighbours have my order and we regularly receive parcels for each other. I have said this to HT26 in writing and verbally over the telephone. I am not happy at all with this level of service.
Translated reviews
A
Rating: 3 out of 5
Easy navigation on the site.
Misleading gifts offered, however thank you for the samples.
The products from the White essence range are of high quality. My skin is clean, I feel good even though it's been less than a month since I started using it. It is not brightening.
Translated reviews
Misleading gifts offered, however thank you for the samples.
The products from the White essence range are of high quality. My skin is clean, I feel good even though it's been less than a month since I started using it. It is not brightening.
A
Rating: 4 out of 5
Orders are processed on time and hour
Translated reviews
A
Rating: 1 out of 5
I am not satisfied, to this day I have not been able to purchase, the payment system does not allow me to really buy, I am sorry, please help me
Translated reviews