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T
Rating: 4 out of 5
Thank you
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 1, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
I find the ointment not bad
I had some stretch marks.... I can hardly see them anymore... just some traces left.
I like it
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I had some stretch marks.... I can hardly see them anymore... just some traces left.
I like it
D
Rating: 4 out of 5
Fast, efficient, punctual.
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M
Rating: 4 out of 5
Hello site, reliable.
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C
Rating: 4 out of 5
It's correct
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C
Rating: 1 out of 5
A big scam. No results and I am not the only one in this situation
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Response from HT26
Hello, Thank you for taking the time to share your experience. We are sorry to learn that our products did not meet your expectations. Please know that our products are meticulously formulated with plants and vitamins, and their results are very gradual, but natural and sustainable. If you would like advice, do not hesitate to contact us at 0668918825. We are at your disposal. Best regards, The ht26.com team
L
Rating: 3 out of 5
I liked the speed of delivery. As for the product, I am still waiting to see its effect. The downside I notice is that it is not moisturizing enough, it makes me sweat a lot and it has a Marseille soap smell, not fragrant enough.
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Response from HT26
Hello, Thank you very much for your feedback and your compliments regarding the speed of our delivery. We regret to learn that the product does not seem hydrating enough to you and that its scent does not fully satisfy you. In summer, dry skin dries very quickly, so we recommend opting for the Multi-Lightening Body Cream (https://www.ht26.com/fr/1689-crme-corporelle-multi-claircissante.html), with a vegetable oil for example. Regarding the scent, we wish not to use too many chemical agents (like perfume) in order to respect the delicacy of your skin. Best regards, The ht26.com team
S
Rating: 4 out of 5
Well managed
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Response from HT26
Hello, Thank you very much for taking the time to share your feedback. We are delighted to learn that you found our service to be well managed. Your feedback is valuable and we sincerely appreciate it. If you have any other comments or suggestions, please feel free to share them, as we are always listening to improve. Best regards, The HT26 team
L
Rating: 4 out of 5
Practical
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C
Rating: 4 out of 5
I am satisfied, I say wow
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Response from HT26
Hello, Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our products and that you had a great experience with our brand. Your enthusiasm is very encouraging for our team. If you have any other comments or suggestions, please feel free to share them, we are always listening to our customers. Best regards, The ht26.com team
J
Rating: 4 out of 5
good
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S
Rating: 4 out of 5
I used the stain action kit for a long time and saw no results on me in the long term, so I opted for the anti-stain kit and in a few days I had a change hoping that the result stays that way.
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E
Rating: 4 out of 5
I am satisfied with HT26 products, but I was disappointed after receiving a product from the last order that did not have the usual appearance.
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Response from HT26
Hello, Thank you very much for your positive feedback on our HT26 products, we are delighted to know that you are satisfied with them. Regarding the appearance of the product received, please note that we formulate products based on plants and vitamins, without color stabilizers to respect the delicacy of your skin. That is why the color may sometimes vary, but the product remains completely effective. We are here to listen for any additional information you may wish to share. Best regards, The HT26 team
A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
Purchase made by mistake I requested a refund which was refused I find that really not correct
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S
Rating: 3 out of 5
Simple navigation on the site but the products do not work, at least those I bought
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Response from HT26
Hello, Thank you for taking the time to share your experience. We are delighted that you found navigation on our site easy. However, we regret that our products did not meet your expectations. Please know that our products are gentle and respectful of your skin, and do not contain harsh ingredients. That is why the results appear gradually, but are natural and long-lasting. If you wish, feel free to contact us at 0668918825 or 0140185100, we are at your disposal for any information or advice. Best regards, The ht26.com team
M
Rating: 1 out of 5
Not good at all
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P
Rating: 4 out of 5
Everything is good
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N
Rating: 4 out of 5
4 stars ⭐ because it’s not very practical with your container to get the cream out
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E
Rating: 4 out of 5
Satisfied with fast delivery very good product
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N
Rating: 4 out of 5
I am satisfied with the speed of delivery, and the gifts, hoping to receive something else for my next purchase. Thank you
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S
Rating: 3 out of 5
I end up with a face full of pimples using the brightening mask and scrubbing soap in addition to the glutathione night cream. My face is dark and filled with pimples
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F
Rating: 4 out of 5
I sent an email to customer service and never got a reply. Very disappointing although I like all the HT26 products purchased so far for over 13 years.
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M
Rating: 4 out of 5
Fast delivery
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N
Rating: 1 out of 5
At the delivery of my order, a gift that was promised to me as a gift was replaced by another that had nothing to do with it.
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M
Rating: 1 out of 5
So far I have not received my package. It's really a shame for a first order
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A
Rating: 1 out of 5
Very very bad, I have not yet received my order so far
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Response from HT26
Hello, Thank you for sharing your experience with HT26. We see from the tracking of your package that you were able to pick it up on Thursday, March 27, 2025. We are nonetheless sorry if you were delivered late. Best regards, The ht26.com team
N
Rating: 1 out of 5
Did not work for me
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Response from HT26
Hello, We are sorry to hear that our products did not meet your expectations. HT26 is a brand that includes different ranges of products, corresponding to different skin types and offering a variety of results. If you would like to be advised, you can contact us at 0668918825 or by email at [email protected], we are at your complete disposal to assist you. Best regards, The ht26.com team
C
Rating: 4 out of 5
Easy to use
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V
Rating: 3 out of 5
The lid of my milk was broken and almost half of my milk was lost.
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M
Rating: 3 out of 5
I just started less than a week ago but I already see the change.
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J
Rating: 4 out of 5
Good
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E
Rating: 3 out of 5
Long waiting period
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M
Rating: 4 out of 5
No milk suits me except the ht2 range since I was 18 years old today I am 29. I have tried other products due to my financial difficulties but none give me such a beautiful complexion. Only product the price otherwise good product
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M
Rating: 1 out of 5
I don’t like the product it makes me itch all over my face
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M
Rating: 4 out of 5
Perfect site
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B
Rating: 4 out of 5
-
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C
Rating: 4 out of 5
Some creams are good and others ineffective and too expensive
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A
Rating: 1 out of 5
Bad
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P
Rating: 1 out of 5
-
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