Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2020
Delivery time not in accordance with what was announced on the site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2020
Really, I am not happy with the things I buy. I have completely turned black.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2020
Good services
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2020
The site is ok but needs improvements. When you click on a product and want to go back where you were, it brings you back to the beginning.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
I have bought a variety of products under this label and I am very disappointed. Poor results. Waste of money.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Very good. The delivery was a bit long but I love the products, especially the ointment and the lotion.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Impeccable service but delivery too expensive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/07/2020
The white essence and caviar products do not seem to work! After different signals in private messages on Instagram and Facebook remain unanswered. I will never consume this brand again..it's a scam, when you spend more than $600 a month on these illusion cosmetics!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/07/2020
This is the second time I received an order with broken packaging, this time I lost about half of the contents. Not to mention that they didn't send a gift even though the receipt included it, I tried to talk to you and the messages do not respond to me. It's horrible. Although I love your products, I have to assume that I think your service is very bad.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/07/2020
Package not received since July 17 despite payment of shipping fees
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2020
The order arrived on time and I was surprised by the little gifts included in the package. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2020
Fast shipping, two days - from order to delivery - Paris France => Navan Ireland
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2020
The site is easy to navigate, but can you provide the list of ingredients of your products to know if there is a risk of allergies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2020
Fast service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2020
No confidentiality, the invoice was outside the package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Package received on time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2020
I received my order with a slight delay. I really like Ht26 products except that when you order, you really want to receive it within the timeframe
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/07/2020
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2020
Everything is great, except that the milk gave me pimples and I would like to receive some advice on how to deal with it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2020
The site is complete
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/07/2020
The service was correct but I am not satisfied with the delivery, it was delayed and complicated by Chronopost. In short, I am disappointed with the gifts because a product at this price deserves gifts that correspond to the purchased product, like a good to wear the wig, a cream for the maintenance of the wig, or a glue for the wig. It's not the same as in the photo, I received a wig that is too smooth, I don't even know if I can curl it, no instructions. It looks really good in the photo, it's not the same thing that I received. I don't know if an exchange is possible.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2020
I received my order very well packaged, very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2020
Easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2020
Order received well and on time. However, I think you should lower the amount for free shipping, especially for your loyal customers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2020
Easy navigation on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2020
Super effective products for me and just disappointed because of the promised gifts not received
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2020
Good delivery time. But the site is not very optimized because it allows customers to choose gifts and in the end, something else is shipped.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
I received my items with a slight delay due to Chronopost. We are not informed of the shipment and some bottles of creams or oils are not of good quality. Personally, I had this case. So overall it's okay but we expect more than that from ht26.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Well appreciated
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2020
Some products are not delivered and that's a shame.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2020
Almost perfect! I ordered from London! Received in 2 days! Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
I received my order on the scheduled date
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
The package was not delivered to me and I only received one gift, the moisturizing milk
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
I have been one of your customers for a very long time and I have always been satisfied with your service. And this week I ordered a few products again and I am more than satisfied. However, regarding the gifts, there is only one out of three that arrived. Would it be possible to send the two missing gifts later? Apart from that, your service is really good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Good products and good delivery service. I love it!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2020
I received my package on time, the only downside is the shipping costs, it's too expensive, why not use collision or other cheaper carriers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
Ht26 has good products but know how to mix them. As for my order, I expected more gifts.
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