Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2020
Order not conform
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Good service!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2020
The gift arrived broken and the box was punctured
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/05/2020
I have never received all my orders
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Hello, I have received my order, just that order no 148700 from 2020/03/10 was delivered to me with a big delay and with 4 missing VITAMIN PURIFYING soaps.
Please can I have my soaps? And in my orders, I am entitled to gifts that I never find in my packages.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2020
Cool
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/07/2020
Oils packaged in non-hermetic bottles. They spilled all over the package which was completely sticky!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
Good. A good quantity and quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2020
Delivery time not in accordance with what was announced on the site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2020
Really, I am not happy with the things I buy. I have completely turned black.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2020
Good services
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2020
The site is ok but needs improvements. When you click on a product and want to go back where you were, it brings you back to the beginning.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
I have bought a variety of products under this label and I am very disappointed. Poor results. Waste of money.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Very good. The delivery was a bit long but I love the products, especially the ointment and the lotion.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Impeccable service but delivery too expensive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/07/2020
The white essence and caviar products do not seem to work! After different signals in private messages on Instagram and Facebook remain unanswered. I will never consume this brand again..it's a scam, when you spend more than $600 a month on these illusion cosmetics!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/07/2020
This is the second time I received an order with broken packaging, this time I lost about half of the contents. Not to mention that they didn't send a gift even though the receipt included it, I tried to talk to you and the messages do not respond to me. It's horrible. Although I love your products, I have to assume that I think your service is very bad.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/07/2020
Package not received since July 17 despite payment of shipping fees
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2020
The order arrived on time and I was surprised by the little gifts included in the package. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2020
Fast shipping, two days - from order to delivery - Paris France => Navan Ireland
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2020
The site is easy to navigate, but can you provide the list of ingredients of your products to know if there is a risk of allergies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2020
Fast service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2020
No confidentiality, the invoice was outside the package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Package received on time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2020
I received my order with a slight delay. I really like Ht26 products except that when you order, you really want to receive it within the timeframe
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/07/2020
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2020
Everything is great, except that the milk gave me pimples and I would like to receive some advice on how to deal with it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2020
The site is complete
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/07/2020
The service was correct but I am not satisfied with the delivery, it was delayed and complicated by Chronopost. In short, I am disappointed with the gifts because a product at this price deserves gifts that correspond to the purchased product, like a good to wear the wig, a cream for the maintenance of the wig, or a glue for the wig. It's not the same as in the photo, I received a wig that is too smooth, I don't even know if I can curl it, no instructions. It looks really good in the photo, it's not the same thing that I received. I don't know if an exchange is possible.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2020
I received my order very well packaged, very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2020
Easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2020
Order received well and on time. However, I think you should lower the amount for free shipping, especially for your loyal customers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2020
Easy navigation on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2020
Super effective products for me and just disappointed because of the promised gifts not received
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2020
Good delivery time. But the site is not very optimized because it allows customers to choose gifts and in the end, something else is shipped.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
I received my items with a slight delay due to Chronopost. We are not informed of the shipment and some bottles of creams or oils are not of good quality. Personally, I had this case. So overall it's okay but we expect more than that from ht26.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Well appreciated
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