Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2019
Nothing to report
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2018
Well-made site everything is clear.
However when I placed the order I did not receive a confirmation email and I was a bit worried.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2018
It depends sometimes, effective like me, the person I had last regarding my order, the first order I made was not sent, I did not receive an email, fortunately I received a competent person who sent me my order, I was very happy, I wish you good luck and the site is very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2018
Product is good, waiting for the result on the stains.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2018
Not good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
The site is fine, perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2018
Very good always satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2018
Top delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2018
No comment
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2018
The products are well grouped by category, which makes choosing easier. Just a small issue, the shipping costs are too high. For an order to be delivered in Holland, the shipping costs are €18. That's discouraging!
Translated reviews
Response from HT26
Hello,
We thank you for your comment.
We are pleased to facilitate your purchases.
We also offer fast delivery within 5 days, package delivered directly to your home.
This justifies the amount of shipping costs.
Best regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/11/2018
Pleasant site
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2018
I was supposed to receive a hat and a moisturizing milk as a gift but I received nothing!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2018
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2018
Packages received quickly with little gifts inside, the product smells good I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2018
Reliable 100% for delivery (USA customer)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2018
My orders always go very well, for now I have no problems, thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2018
The site is well designed.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2018
It helps me choose
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2018
I like it a lot
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
Very useful
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2018
I am on my 6th order so quite satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2018
Secure service but late delivery
Translated reviews
Response from HT26
Hello Mrs. Ngue, We thank you for your comment. If the delivery time of your package is delayed, it may be due to difficulties encountered by the delivery person. We invite you to contact us to inform you about the location of your package. Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2018
Can improve
Translated reviews
Response from HT26
Hello Mrs. Gouajio,
We thank you for your comment.
We are at your disposal to hear what could be improved.
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2018
Delivery time respected
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2018
Very good, fairly quick reception.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2018
Hello, I rated it average because the order took time to arrive.
Translated reviews
Response from HT26
Hello Mr. Ineza. We thank you for your comment. Indeed, the delivery time can be extended for various reasons. Do not hesitate to contact us if this happens again, we can inform you about the location of your package. Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/11/2018
I received the order of another person
Translated reviews
Response from HT26
Hello Mrs. Kouanda, We thank you for your comment. We invite you to make your complaint by email to better handle your request. Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2018
Good site. Order arrived on time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2018
Not bad
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2018
Slow delivery but good product.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
Super cool!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2018
The site is reliable. At first, I had doubts but I thought nothing ventured, nothing gained. I want to try and I sat in front of my computer to place my order.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2018
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
Easy to find products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2018
Good, enough information about the products.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2018
super happy
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2018
R to D
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/09/2018
none, item lost in customs, customer service really aggressive on the phone, not welcoming at all, really minimum service for assistance, moreover I paid the VAT tax twice, with you and then for customs
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2018
Well.
But the shipping costs are a bit high
Translated reviews
Response from HT26
Hello Mrs. Bakodok,
Thank you for your comment.
We offer home delivery within 2 to 3 days against signature.
This justifies the amount of shipping costs.
Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/09/2018
One of my products arrived empty. No feedback from customer service.
Translated reviews
Response from HT26
Hello Mrs. Diop, We thank you for your comment. We are sorry for this inconvenience. We invite you to contact us directly by email to make your complaint: [email protected] Best regards
We use cookies for audience measurement and improving user experience.