Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 04/06/2018 à 11h10 following a purchase from 27/05/2018

Satisfied with my orders

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Acheteur Vérifié

Published on 03/06/2018 à 20h07 following a purchase from 30/05/2018

Effective and responsive

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Acheteur Vérifié

Published on 31/05/2018 à 21h58 following a purchase from 22/05/2018

Not bad

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Acheteur Vérifié

Published on 30/05/2018 à 12h52 following a purchase from 24/05/2018

You are the best

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Acheteur Vérifié

Published on 30/05/2018 à 10h47 following a purchase from 11/05/2018

As a new customer with you, I already see one positive change in my face and body except for my hands and feet is there a preparation product for hands and feet? Thank you for responding. Best regards Mrs. Kohler

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Response from HT26 Published on 31/05/2018

Hello Mrs. Kohler,
We thank you for your comment.
We are delighted to count you among our most valued customers and to have been able to satisfy you with our HT26 products.
You are currently using the Preparation range for your body and face.
To also treat your feet and hands, I recommend a hand cream and a foot cream since you already have a body cream.
We are currently offering a hand cream + a foot cream Topsygel for 27 euros.
https://www.ht26.com/fr/636-savon-eclaircissant-topsygel.html?search_query=creme+main&results=478
For any other information, do not hesitate to contact us.
Best regards,
Prysca
HT26

Acheteur Vérifié

Published on 29/05/2018 à 08h17 following a purchase from 10/05/2018

The products were taped at the cap level, the conditioning was not airtight, it leaked.

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Acheteur Vérifié

Published on 27/05/2018 à 14h51 following a purchase from 23/05/2018

Good reliable site offering many products according to needs. Secure payment and perfect tracking of the package. Reception in 48h very fast I am satisfied.

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Acheteur Vérifié

Published on 26/05/2018 à 22h09 following a purchase from 16/05/2018

Delivery costs too high for Belgium.
Communication about the order not detailed.

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Acheteur Vérifié

Published on 25/05/2018 à 15h29 following a purchase from 19/05/2018

It's well done

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Acheteur Vérifié

Published on 24/05/2018 à 23h14 following a purchase from 04/05/2018

for now satisfied with my orders

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Acheteur Vérifié

Published on 23/05/2018 à 21h50 following a purchase from 14/05/2018

Very good product

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Acheteur Vérifié

Published on 22/05/2018 à 09h09 following a purchase from 03/05/2018

serious

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Acheteur Vérifié

Published on 19/05/2018 à 12h52 following a purchase from 14/05/2018

I still haven't received the package since it's really not normal.

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Response from HT26 Published on 25/05/2018

Hello Mr. Kedi,
We thank you for your comment.
Your package has suffered a delivery error.
We are doing everything possible to locate it.
We will get back to you as soon as your package is located.
Best regards,
Prysca
HT26

Acheteur Vérifié

Published on 18/05/2018 à 13h07 following a purchase from 10/05/2018

Every time I am debited twice and I have to wait at least 3 days for the problem to be resolved

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Acheteur Vérifié

Published on 17/05/2018 à 14h25 following a purchase from 06/05/2018

satisfied

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Acheteur Vérifié

Published on 16/05/2018 à 10h04 following a purchase from 04/05/2018

good

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Acheteur Vérifié

Published on 15/05/2018 à 07h31 following a purchase from 01/05/2018

250eur spent, 2 weeks of use and zero results.

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Response from HT26 Published on 15/05/2018

Hello Mrs. Diakite,
Thank you for your comment.
In order to obtain results, the use of HT26 products must be done daily, results will be visible after 3 to 4 weeks.
Don't forget that using the products is important to achieve results.
If you have any doubts about this, do not hesitate to call us at 01 40 18 51 00 or leave us an email at [email protected].
Best regards,
Prysca
HT26

Acheteur Vérifié

Published on 10/05/2018 à 08h57 following a purchase from 25/04/2018

It went well dirtying

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Acheteur Vérifié

Published on 09/05/2018 à 13h46 following a purchase from 30/04/2018

The order does not arrive quickly

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Response from HT26 Published on 17/05/2018

Hello Mrs. Mamadou,
Thank you for your comment.
Our delivery time is 48/72h unfortunately this time is extended for reasons unknown to us.
Best regards,
Prysca
HT26

Acheteur Vérifié

Published on 06/05/2018 à 17h29 following a purchase from 27/04/2018

Okay

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Acheteur Vérifié

Published on 06/05/2018 à 13h51 following a purchase from 30/04/2018

you delivered the package without the gift samples, and this is not the first time, I also once received a package with an expired oil, I sent you a message without response. regarding makeup, more specifically the HT26 powders, there is disorder down there, we do not know which number corresponds to which shade, review that, we have difficulty choosing

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Acheteur Vérifié

Published on 05/05/2018 à 20h05 following a purchase from 01/05/2018

I received my order but not the indicated gifts.

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Acheteur Vérifié

Published on 03/05/2018 à 13h35 following a purchase from 26/04/2018

average

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Acheteur Vérifié

Published on 29/04/2018 à 17h47 following a purchase from 24/04/2018

It's not bad

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Acheteur Vérifié

Published on 28/04/2018 à 15h22 following a purchase from 24/04/2018

A bit expensive for the quality

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Acheteur Vérifié

Published on 28/04/2018 à 13h38 following a purchase from 27/04/2018

I was able to retrieve my order without any problem

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Acheteur Vérifié

Published on 27/04/2018 à 19h44 following a purchase from 19/04/2018

I did not receive it so I have no opinion to give since I cannot test it

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Acheteur Vérifié

Published on 27/04/2018 à 07h40 following a purchase from 23/04/2018

the site is simple I easily ordered my product and received it on time. However, what is unfortunate is that customer reviews on the products are not visible whereas I would have liked to have feedback before ordering.

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Acheteur Vérifié

Published on 26/04/2018 à 19h55 following a purchase from 18/04/2018

Good site nothing to say

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Acheteur Vérifié

Published on 26/04/2018 à 17h58 following a purchase from 20/04/2018

The gift that was offered to me on the site is not the same upon receipt of my parcel disappointed

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Response from HT26 Published on 30/04/2018

Hello Mrs. Elom Abeng,
We thank you for your comment.
The gifts are adapted to your order and they are present to help you discover our different products.
Sincerely,
Prysca
HT26

Acheteur Vérifié

Published on 22/04/2018 à 13h54 following a purchase from 18/04/2018

The delivery is fast nothing to say they pack the parcels with great care I appreciate

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Acheteur Vérifié

Published on 20/04/2018 à 18h45 following a purchase from 09/04/2018

All the time the lotions arrive broken

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Response from HT26 Published on 25/04/2018

Hello Mr. Komto, We thank you for your comment. We apologize for the inconvenience caused. We are doing everything possible to avoid this kind of issue. Indeed, our products are taped and wrapped in bubble wrap, individually. The boxes are padded inside to absorb shocks. Unfortunately, we cannot control their transport, but from our shop, the packages and products are carefully protected. Best regards, Prysca HT26

Acheteur Vérifié

Published on 19/04/2018 à 10h32 following a purchase from 07/04/2018

lacking clear information regarding customs duties

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Acheteur Vérifié

Published on 15/04/2018 à 05h51 following a purchase from 07/04/2018

I would like to have a discount card, I have been ordering from you for a long time and still no discount card, thank you

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Response from HT26 Published on 19/04/2018

Hello Mrs. Joncour, We thank you for your comment. To reward your loyalty, we offer you 3 euros off for each order over 100 euros. This discount is valid immediately on your next purchase. On your account, go to 'my loyalty points'. Best regards, Prysca HT26

Acheteur Vérifié

Published on 14/04/2018 à 23h06 following a purchase from 07/04/2018

This is the first time I visit this site and I was satisfied

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Acheteur Vérifié

Published on 10/04/2018 à 12h56 following a purchase from 06/04/2018

Good

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Acheteur Vérifié

Published on 24/07/2017 à 16h34 following a purchase from 01/05/2017

Good, fast delivery

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Acheteur Vérifié

Published on 22/06/2017 à 23h24 following a purchase from 19/05/2017

I like it

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Acheteur Vérifié

Published on 11/06/2017 à 21h59 following a purchase from 03/06/2017

Simple because items are well specified which makes searching easier: face, body, etc

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Acheteur Vérifié

Published on 11/06/2017 à 21h37 following a purchase from 04/06/2017

a wide choice of products. programs according to skin types and that's great

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