Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2017
Nice
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2017
Sometimes it bugs but we still manage to use it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2017
Considering that I do not live in Europe, it takes a lot of time to receive the package, so if you can work on the shipping duration, that would be great
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/01/2017
Very bad, the package was poorly packed, and the bottle was almost empty. My regrets
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2017
Very good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2017
Too bad that on the product I received it is not marked anti-stain like in your catalog milk Anti-stain
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2017
Reliable site, respects delivery times
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2017
I had to go to the post office to pick up a package that could easily fit in the mailbox. There are too many useless notifications by messaging to finally learn that you have to go get it. The packaging was insufficient and the cap of one product arrived broken
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
Very good but I encountered many problems on the site, especially with payment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2017
Good navigation
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/10/2016
Poor
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2017
Hard to navigate the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2017
I just received my order. I hope to have the expected result after use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
I just started the adventure after several years of hesitation but here it is. I hope I won't be disappointed. Kisses, I can't rate you now
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2016
Average functionality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2017
a very good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2017
4 unfortunate doses of lotion and a tiny soap as a gift, I find you rather stingy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2017
Happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2017
Quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2017
The shipping costs are super expensive compared to other sites
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2017
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2017
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2016
My order arrived early and was well packaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2016
Good site, however the offers are not really offers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2016
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2016
I started with the multi-lightening milk ht26 and I was satisfied, let's hope the other products I bought will have the same effects, well done, keep going on this path
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2016
Hello! My review on the products I ordered is perfect for me, because from the first use, I am happy to see my face, there is already the lightening! I will order again starting in January, thank you! Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2016
A mediocre customer service. No follow-up. False advertising, this is the first and last time I order from this site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/12/2016
I was not at all satisfied with this delivery, I was sent a bottle with a broken cap, the glycerin was leaking, there wasn't even any tape; anyway I sent the photos and no one responded.
It's a shame that I can't rate you zero
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2016
Very practical and safe.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2016
Fast delivery. Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
fast delivery as usual.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/12/2016
Catastrophic product I lost all my hair
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Response from HT26
Hello,
We are devastated to read your review.
You purchased the Dark & Lovely medium relaxer kit from L'Oréal. These are products that have been tested and have several years of marketing behind them.
This kind of problem can occur when the product has been left on for too long.
I will contact you tomorrow to give you the Dark & Lovely customer service number.
Best regards,
The HT26 team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2016
I had to call 10 times for the delivery address to be changed - my request was never taken into account... disappointing
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Response from HT26
Hello,
We are sorry but when you reported the error, the package had already been sent.
We obviously reported the modified address to La Poste but they could not do anything.

Thank you for your understanding.
Best regards,
The HT26 team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2016
Impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2016
Nickel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2016
Just received the order. Everything in good order and shipment was satisfactory.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2016
A bit slow
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2016
VERY FAST DELIVERY
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2016
I am really disappointed, I have been using HT26 products for several months, I see no change and my skin is darkening. It's really throwing money away, tired
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