HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Trio slimming products received and does not contain the expiration date how to drink something whose expiration date you do not have, I never do
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Response from HT26
Hello madam First of all, we would like to apologize for the inconvenience caused. The HT26 Laboratory is an entity that takes the health of its consumers seriously and is also subject to frequent controls by the DGCCRF. If you need information, we are always at your disposal at 0140185100, at 0668918825 or by email at [email protected]. The HT26 team wishes you an excellent day
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Madeleine C.
Rating: 4 out of 5
following a purchase from 28/10/2024
The site is disorganized
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Charlotte R.
Rating: 3 out of 5
following a purchase from 30/10/2024
Hello,
I have a lot of old spots on my face, I bought intense anti-spot cream and anti-spot lotion with scrub, I have been using it for 2 weeks and so far I have not had any results
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Response from HT26
Hello madam, The HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed brings together a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide you with personalized advice if needed. The HT26 team wishes you an excellent day
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Jocelyne Katy L.
Rating: 4 out of 5
following a purchase from 29/10/2024
It does its job.
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Response from HT26
Hello madam, The HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed brings together a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide you with personalized advice if needed. The HT26 team wishes you an excellent day
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Sylvie K.
Rating: 4 out of 5
following a purchase from 28/10/2024
Thank you ht26, keep providing this service to us in Africa, we want to be reassured about the products that come directly from your laboratory to avoid counterfeiting, thank you
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Response from HT26
Hello madam, We warmly thank you for your comment and your loyalty. Although shipping our products to the African continent can be more complex, we will always do everything possible for you to access our services as simply as possible. Also, do not hesitate to contact us at 0668918825 or by email at [email protected], we are always at your complete disposal. The HT26 team wishes you an excellent day
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Fabienne M.
Rating: 4 out of 5
following a purchase from 26/10/2024
It's pure!!
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Djankou D.
Rating: 3 out of 5
following a purchase from 22/10/2024
I added a note but did not see it in my package
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Clara A.
Rating: 4 out of 5
following a purchase from 15/10/2024
Fast delivery even if the shipping costs are too expensive
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Rocxane M.
Rating: 4 out of 5
following a purchase from 30/09/2024
So far I have not yet had the expected result but I persevere
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Response from HT26
Hello madam, the HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed consists of a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
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Denis P.
Rating: 4 out of 5
following a purchase from 09/10/2024
Speed of delivery.
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emmanuella M.
Rating: 1 out of 5
following a purchase from 06/10/2024
The carrot milk HT26 this time is not good, the quality mediocre, it burns my skin when I apply it
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory brings together a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
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Ghislaine N.
Rating: 1 out of 5
following a purchase from 06/10/2024
I received an order and coincidentally the 2 soaps from the 2 ranges I ordered were missing and an oil announced as a 'gift'. I hope this problem will be resolved as soon as possible
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Gisele M.
Rating: 4 out of 5
following a purchase from 22/09/2024
Nothing to say, very good quality but mixed feelings as the delivery takes time to arrive.
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Ronnie T.
Rating: 3 out of 5
following a purchase from 03/10/2024
A bit of speed in processing orders and thank you for responding when we try to contact you
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Rachel Cecile T.
Rating: 1 out of 5
following a purchase from 22/09/2024
I have not noticed any change in the brown spots or my complexion. It has been 10 days of use. So I regret my money spent in vain.
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory consists of a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
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Mariéme K.
Rating: 3 out of 5
following a purchase from 19/09/2024
Fast delivery
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Paul P.
Rating: 1 out of 5
following a purchase from 15/09/2024
Hello, I am a bit frustrated because I did not receive the facial brush. Otherwise, the products are satisfactory and the delivery is quick.
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Mélanie O.
Rating: 4 out of 5
following a purchase from 25/09/2024
Good products. A bit expensive
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Emilie M.
Rating: 4 out of 5
following a purchase from 13/09/2024
It's okay but could be improved
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emma K.
Rating: 1 out of 5
following a purchase from 17/09/2024
Really disappointed, despite my calls to express my dissatisfaction due to the delivery of my order, I have not received a favorable response!
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory consists of a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. Moreover, we always strive to handle your possible complaints fairly. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
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emma K.
Rating: 1 out of 5
following a purchase from 18/09/2024
I am disappointed with my delivery, it has now happened twice that I received other products instead of the prescription products that I have been used to ordering for years! It's really a shame!
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Fatoumata Binta B.
Rating: 4 out of 5
following a purchase from 08/09/2024
The multi-lightening shower gel is impeccable without fault. But the HT26 multi-lightening milk does not have a good scent. Please try to improve.
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Response from HT26
Hello madam, we thank you for sharing your experience with HT26. Indeed, our brand is based on certain values, including offering the most respectful products possible for your skin. That is why we take care to formulate them with the least possible chemical ingredients, namely preservatives, fragrances, etc. This is how we keep our commitments by formulating quality products that are also effective. But we still take note of your comment. Do not hesitate to contact us at 0145231214, 0668918825, or by email at [email protected] for any advice or information. The HT26 team wishes you an excellent day.
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DP LOGISTIQUES D.
Rating: 1 out of 5
following a purchase from 05/09/2024
I received fake products without a barcode, the milk is black, the color is different from the milk I bought when I went to the store myself, so this allowed me to compare the products and see that I received fake HT26 products. I would like original products to be sent to me or for me to be refunded.
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Mensah J.
Rating: 4 out of 5
following a purchase from 06/09/2024
Order well received and well packaged, on time.
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Emilie M.
Rating: 4 out of 5
following a purchase from 05/09/2024
Order arrived on time, 3 days later. As expected.
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Paulino Z.
Rating: 3 out of 5
following a purchase from 05/09/2024
The products are of good quality, but the delivery is too expensive. There should also be a loyalty card or collected points to choose a free product and occasional promotions.
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MARIE-HELENE Y.
Rating: 3 out of 5
following a purchase from 11/09/2024
Delivery not fast.
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esthelle L.
Rating: 3 out of 5
following a purchase from 10/09/2024
I am disappointed because my package arrived open, one of the activating serums is missing since I ordered two. I sent a message to notify, unfortunately nothing has been done. Thank you. I am used to ordering online and receiving my package without fail.
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minette D.
Rating: 4 out of 5
following a purchase from 09/09/2024
I have been using HT26 products for several years, I order on the site and I am satisfied. The products are of good quality and the customer service is responsive and attentive.
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Yuener H.
Rating: 1 out of 5
following a purchase from 31/08/2024
I ordered "PRESCRIPTION Day cream with glutathione" the cream has a dubious appearance, very liquid, far from the texture of the cream contained in the sample I tried before buying this product. Is it due to poor storage??? I contacted HT26 by email, no response!!!
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Response from HT26
Dear customer, hello, thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors, who carefully select plants and vitamins for their quality and effectiveness. We always take care to send you products of good composition, which will satisfy you and meet the needs of your skin as much as possible. We have not received any email from you. For any advice or information, you can contact us at +33145231214, via Whatsapp at +33668918825, or by email at [email protected]. We are at your complete disposal. We wish you an excellent day. The HT26 team
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Linda K.
Rating: 4 out of 5
following a purchase from 05/09/2024
Satisfied!
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Momuluh Q.
Rating: 3 out of 5
following a purchase from 05/09/2024
Average delivery time with correct products. No long waits. Downside: website difficult to navigate. Please attach pictures alongside text when describing products in sets. Give the option to add a specific product found in the set without having to navigate the website all over again. This will encourage extra purchases within a set of products.
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Sy H.
Rating: 4 out of 5
following a purchase from 24/08/2024
Very fast delivery
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Amy M.
Rating: 3 out of 5
following a purchase from 22/08/2024
The cap of the aloe vera oil broke in less than 2 days. The body cream and soap are great but the oil is so-so.
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Ines K.
Rating: 1 out of 5
following a purchase from 30/08/2024
I ordered on August 30 and until today my order has not been shipped and I contacted customer service and I have no response so far.
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Response from HT26
Hello madam, thank you for sharing your experience with HT26. As soon as we received your order, we prepared and shipped it. The tracking of the package indicates that it has been delivered to you. However, we have still received your emails following this. We do not doubt your word, and we have responded to you via the customer service email channel. We are still waiting for your response so that we can find a solution for you. Thank you for your understanding. The HT26 team wishes you an excellent day.
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Ines K.
Rating: 1 out of 5
following a purchase from 29/08/2024
My order has still not been shipped, it's already been a week since I paid. I wrote to customer service and no one is responding to me.
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Response from HT26
Hello madam, thank you for sharing your experience with HT26. As soon as we received your order, we prepared and shipped it. The tracking of the package indicates that it has been delivered to you. However, we have still received your emails following this. We do not doubt your word, and we have responded to you via the customer service email channel. We are still waiting for your response so that we can find a solution for you. Thank you for your understanding. The HT26 team wishes you an excellent day.
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Mireille B.
Rating: 4 out of 5
following a purchase from 15/08/2024
It might be interesting to have details on which skin type corresponds to each product. But that is certainly asking for more than necessary.
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors who carefully select plants and vitamins for their quality and effectiveness. All our staff members available to advise you have been trained by this same team of pharmacists and are at your disposal to inform you and provide you with the information you will need. You can contact them at +33 6 68 91 88 25, at +33 1 45 23 12 14, or for any order-related inquiries, contact customer service at +33 1 40 18 51 00 or by email at [email protected]. The HT26 team wishes you an excellent day.
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Monique T.
Rating: 3 out of 5
following a purchase from 24/08/2024
My order has still not been delivered
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Célestin Provincial D.
Rating: 3 out of 5
following a purchase from 12/08/2024
I did not receive the additional purchase gifts as is often the case.
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Sarah Lise M.
Rating: 1 out of 5
following a purchase from 09/08/2024
The HT26 space is very user-friendly, you can find all the products you are looking for according to your taste but you can choose, place the order without being delivered, what is the point? Should we understand that it is exclusive to France?
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