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H
Rating: 5 out of 5
It is easy to use a different language to help you easily select products. And I also learn which products are best to complement each other when using
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
All is very good
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Response from HT26
Hello, A big thank you for your positive feedback! We are delighted to hear that you appreciate our products and services. Your satisfaction is our priority and we hope to see you soon on ht26.com. Best regards. The ht26.com team
G
Rating: 5 out of 5
My order was successfully placed and the navigation was very fast, the delivery time was respected
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W
Rating: 5 out of 5
I highly recommend
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M
Rating: 5 out of 5
Very good site. Fast shipping and very well packaged.
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C
Rating: 5 out of 5
Good evening, fast shipping, I just need to test the product
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Y
Rating: 5 out of 5
Thank you for the gifts
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L
Rating: 5 out of 5
I am very happy, I received my order very quickly
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B
Rating: 5 out of 5
Arrived well packaged
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A
Rating: 5 out of 5
As I mentioned earlier, navigation is faster and the shipping of packages is quick and I am very satisfied.
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A
Rating: 5 out of 5
The site navigation is practical, easy to find products. The delivery is fast and reliable. In three or four days I received my order. I am very satisfied.
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R
Rating: 3 out of 5
The payment was not easy
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A
Rating: 5 out of 5
Excellent
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W
Rating: 1 out of 5
I’m so disappointed with my order. My order got damaged because of poor packaging. I have sent emails but no reply. I have also called but no one ever picks. This is the second time I’m having a similar situation that never gets resolved. Still hoping my problem is resolved.
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E
Rating: 5 out of 5
Very good and fast
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M
Rating: 5 out of 5
I am very satisfied. Thank you.
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A
Rating: 5 out of 5
Very fast delivery
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M
Rating: 5 out of 5
Satisfied with my order
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D
Rating: 1 out of 5
Customer service does not respond
I have not received my order Since
They said they would make a refund
No response since
No refund
I have to move on to something else
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I have not received my order Since
They said they would make a refund
No response since
No refund
I have to move on to something else
E
Rating: 5 out of 5
Make sure to inform the client about taxes to be paid through DHL prior to delivery. My package was delivered 4 days late due to DHL's email request to pay estimated taxes that I was not aware of when checking out my order on the HT26 website.
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K
Rating: 5 out of 5
I like
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G
Rating: 1 out of 5
I had an allergy
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M
Rating: 5 out of 5
Speed, reliability, credibility with little gifts included
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P
Rating: 5 out of 5
Very fast delivery, well-packaged package with lots of samples... I highly recommend it
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I
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Some products are a bit expensive, otherwise good luck to you
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M
Rating: 1 out of 5
I did not receive my order. I waited for my order but I received a message that I have to go to a pickup point which is far from my home to collect my order. It's always like that with Chronopost.
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Response from HT26
Hello, We are sorry to hear that you have encountered difficulties with the delivery of your order. We understand how frustrating this can be. However, we have contacted Chronopost to make a claim regarding your order, and they have certified that the delivery person tried to call you twice (with proof of call) without any response from you. That is why your package was delivered to a pickup point. For any information, please do not hesitate to contact customer service at 0668918825. Thank you for your feedback and your patience. The ht26.com team
D
Rating: 5 out of 5
I highly recommend. A quality kit. This kit gives you an amazing shade. My favorite kit.
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S
Rating: 1 out of 5
The delivery person did not deliver to the address I paid for
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Response from HT26
Hello, We are sincerely sorry to learn that your order was not delivered to the correct address. This does not meet our service standards. However, the pickup point you chose was temporarily closed, so unavailable, and in order for you not to wait any longer to receive your products, Chronopost delivered your package to another nearby pickup point. Please feel free to contact us at 0668918825 for any information. Best regards. The ht26.com team
M
Rating: 5 out of 5
Good
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M
Rating: 5 out of 5
Top product, I am very happy with the result after 4 months of use
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T
Rating: 5 out of 5
Very good products
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J
Rating: 5 out of 5
I am very happy and satisfied.
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M
Rating: 5 out of 5
Easy to navigate site
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Y
Rating: 5 out of 5
10/10
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K
Rating: 5 out of 5
I got my package on time in less than one week. But some of them are in very small bottles which makes them last a short time!
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A
Rating: 5 out of 5
Very professional service
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N
Rating: 5 out of 5
I received my order in the shortest time.
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L
Rating: 5 out of 5
Good
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C
Rating: 5 out of 5
Super fast and of good quality
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