Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
Very satisfied, and thank you for the little gifts, it really makes me happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2020
Quickly done, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
Thank you to HT26 for their work ....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2020
I am very satisfied. I appreciate the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2020
Very good site, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
Not disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2020
I received my package on time, the only downside is the shipping costs, it's too expensive, why not use collision or other cheaper carriers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
Easy order to place. Impeccable tracking until delivery within the scheduled time slot.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2020
great!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Cool. I really like my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
I received my package quickly despite COVID-19, so thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
the order arrived quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
I don't know how to define it, it's really perfect, I like it a lot.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Easy to navigate site, products accessible to everyone according to your budget.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Speed of shipping (4 days to receive in Canada) and a big thank you to the advisor. The received products are of excellent quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Fast delivery!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
For my first order, I am more than satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Superior quality service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2020
Site not functional for customer complaints.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2020
I have been using HT26 products for months, and I am moderately satisfied, ultimately I do not see the lightening mentioned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
I am very satisfied with my purchase and the gift offered. My skin is softer and less stained.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
I am very satisfied with your products since I started using them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Very good quality of service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
The site is very readable. It is easy to find your product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Really, the site is good, it's easy to find the products, you place your order and 4 days later you have it, it's really super nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
I remain your customer for now, that's the most important. I will come back to you for a new order soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Very good site. A true luxury brand for black and mixed skin. I have been using HT26 products since last year and since then I can't do without your products which, despite sometimes high prices, are still worth it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
I am satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Very happy with my order and especially the effectiveness and speed in a very short time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
I am very satisfied with my products, especially for the speed, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Excellent delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/05/2020
I used the cream, oil, glycerin, and glutathione gel for 5 days but I'm not reassured because it gives a burning effect on my skin with the shower gel. After using the cream, I scratch my skin because it itches as if there are harmful substances present. I am very disappointed. I don't think I will continue to use your product. Before, I used the Francois Bedon range with no problems. Very disappointed with this price for a bad cream.
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Response from HT26
Hello Madam,
I am sorry for your bad experience,
In order to better understand what happened, I suggest you sign up for a video consultation by clicking on this link
an Esthetician will guide you precisely on the use of the treatments you have chosen
Thank you for your trust
https://www.ht26.com/fr/content/132-consultation-en-video
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2020
Order received on time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Cool
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2019
I called on the phone following an internet order that I had to pick up in store 4 hours away. Plus, the saleswoman was unpleasant!!!
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Response from HT26
Hello,
We are sorry to hear that.
The delivery method you chose was in-store pickup, this store is located in Paris.
However, you had the option to contact us to change the delivery method.
And it would have been our pleasure to deliver your package to your home.
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2020
Fast delivery, serious shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
Good reception, online order, pickup in store the next day. Well done
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