Customer reviews of HT26

8,8 /10

Based on 6 796 published reviews

5 4 506 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 03/05/2017 à 04h28 following a purchase from 22/04/2017

Simple and effective

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Acheteur Vérifié

Published on 01/05/2017 à 22h03 following a purchase from 26/04/2017

the body lotion I ordered, the bottle pump is broken in two, so I have trouble using it. I am very disappointed. Other than that, I like the ht26 products.

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Acheteur Vérifié

Published on 01/05/2017 à 15h47 following a purchase from 21/04/2017

Very good

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Acheteur Vérifié

Published on 29/04/2017 à 17h28 following a purchase from 19/04/2017

18 out of 20

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Acheteur Vérifié

Published on 28/04/2017 à 14h42 following a purchase from 25/04/2017

Very good product, I am very satisfied with my order

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Acheteur Vérifié

Published on 26/04/2017 à 17h29 following a purchase from 07/04/2017

I received my order late, and at one point I couldn't track my order! You expect 5 days maximum to receive the order but it took almost two weeks!

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Acheteur Vérifié

Published on 25/04/2017 à 13h25 following a purchase from 20/04/2017

Very good!

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Acheteur Vérifié

Published on 23/04/2017 à 23h55 following a purchase from 05/04/2017

Satisfactory

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Acheteur Vérifié

Published on 23/04/2017 à 23h09 following a purchase from 15/04/2017

the site is good but there is not enough precision regarding the delivery of products abroad, specifically in Switzerland. I do not understand why I paid not only the shipping fees with you but also upon receipt of the package? Why?

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Acheteur Vérifié

Published on 23/04/2017 à 18h44 following a purchase from 11/04/2017

optimal tracking!

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Acheteur Vérifié

Published on 23/04/2017 à 14h59 following a purchase from 17/04/2017

Error on my order

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Acheteur Vérifié

Published on 22/04/2017 à 13h00 following a purchase from 16/04/2017

Serious and good

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Acheteur Vérifié

Published on 20/04/2017 à 22h47 following a purchase from 15/04/2017

Very fast delivery.

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Acheteur Vérifié

Published on 20/04/2017 à 15h36 following a purchase from 20/03/2017

Very good

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Acheteur Vérifié

Published on 18/04/2017 à 11h00 following a purchase from 11/04/2017

very good site.

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Acheteur Vérifié

Published on 17/04/2017 à 00h51 following a purchase from 11/04/2017

I rated it average because of the 2 times I had an issue. The first time there was an error on one of the ordered products. This time I ordered (purifying sleeping foam) which did not arrive with my order... I called but couldn't reach you. Other than that, I like your products.

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Acheteur Vérifié

Published on 16/04/2017 à 14h00 following a purchase from 12/04/2017

a reliable site, fast delivery, I recommend

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Acheteur Vérifié

Published on 15/04/2017 à 16h08 following a purchase from 08/04/2017

A satisfactory wait

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Acheteur Vérifié

Published on 13/04/2017 à 17h14 following a purchase from 04/04/2017

Very good

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Acheteur Vérifié

Published on 13/04/2017 à 13h15 following a purchase from 08/04/2017

Very good site, and fast delivery. Too bad the shipping costs are very high

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Acheteur Vérifié

Published on 13/04/2017 à 00h23 following a purchase from 01/04/2017

I was not at all satisfied with my last order

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Acheteur Vérifié

Published on 12/04/2017 à 00h12 following a purchase from 06/04/2017

Very satisfied with my order, very fast delivery, now I am waiting to see the result of white essence, I will comment based on the result, thank you HT26 for such fast delivery...

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Acheteur Vérifié

Published on 11/04/2017 à 16h35 following a purchase from 27/03/2017

I received my entire order. I stay in Canada
However, the two serum bottles, the glycerin bottle, and the shower gel all had a leak and spilled in the box. One of the serum bottles was only half full. The products must be hermetically sealed; I think this is something to improve for better customer service; They are already quite pricy to be so poorly wrapped...because even before my order when I read the comments on your deliveries this was the main reason that came up several times..

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Acheteur Vérifié

Published on 09/04/2017 à 14h40 following a purchase from 03/04/2017

Hello, I thank you from the bottom of my heart for the efficiency, precision, and punctuality of all the HT26 staff. I hope the products will also be up to par. But I can confirm that I will be your next customer in the years to come, thank you for existing, have a good Sunday and see you soon.

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Acheteur Vérifié

Published on 08/04/2017 à 12h33 following a purchase from 01/04/2017

Fast and careful.

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Acheteur Vérifié

Published on 07/04/2017 à 17h57 following a purchase from 03/04/2017

You respect the delivery time. That's very good. As for the products, I will send you photos before and after use in 3 weeks. Thank you HT26

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Acheteur Vérifié

Published on 07/04/2017 à 14h30 following a purchase from 02/04/2017

The problem is that the ordered product arrived damaged...
Moreover, your products are not protected, one wonders if they are original or pirated....
A lot of doubts, sorry

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Acheteur Vérifié

Published on 06/04/2017 à 13h34 following a purchase from 02/04/2017

average because some services need improvement, I want to talk about the excessively high shipping costs....

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Acheteur Vérifié

Published on 06/04/2017 à 13h18 following a purchase from 31/03/2017

very easy to use

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Acheteur Vérifié

Published on 05/04/2017 à 13h58 following a purchase from 30/03/2017

Very good.

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Acheteur Vérifié

Published on 03/04/2017 à 08h49 following a purchase from 21/03/2017

Very well structured

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Acheteur Vérifié

Published on 03/04/2017 à 05h51 following a purchase from 28/03/2017

Reliable site, fast and secure delivery

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Acheteur Vérifié

Published on 02/04/2017 à 14h36 following a purchase from 29/03/2017

quickly delivered and well packaged

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Acheteur Vérifié

Published on 02/04/2017 à 13h26 following a purchase from 28/03/2017

Very intuitive site, but a bit cluttered.

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Acheteur Vérifié

Published on 29/03/2017 à 23h45 following a purchase from 21/03/2017

A good way

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Acheteur Vérifié

Published on 29/03/2017 à 17h19 following a purchase from 21/03/2017

HT26 is awesome

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Acheteur Vérifié

Published on 29/03/2017 à 15h04 following a purchase from 20/03/2017

For me, zero stars, the delivery person didn't even ring the intercom; I received a notice in my mailbox while I was present, then went to the post office to wait 30 minutes only to be told that I had to come back the next day, even though it was clearly written on the slip that the package would be available the next day. In short, I will never go through you again; I will go directly to the store and pay shipping fees to ultimately struggle like never before to retrieve my package. NO THANK YOU.

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Acheteur Vérifié

Published on 29/03/2017 à 13h17 following a purchase from 23/03/2017

very happy

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Acheteur Vérifié

Published on 26/03/2017 à 13h58 following a purchase from 17/03/2017

Very very good

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Acheteur Vérifié

Published on 25/03/2017 à 18h39 following a purchase from 19/03/2017

Very effective your service 100/100

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