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H
Rating: 5 out of 5
Very nice and professional advisor.
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
The Anti-spot brightening range is top-notch
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C
Rating: 5 out of 5
Satisfied
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E
Rating: 1 out of 5
Really disappointed, despite my calls to express my dissatisfaction due to the delivery of my order, I have not received a favorable response!
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory consists of a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. Moreover, we always strive to handle your possible complaints fairly. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
E
Rating: 1 out of 5
I am disappointed with my delivery, it has now happened twice that I received other products instead of the prescription products that I have been used to ordering for years! It's really a shame!
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D
Rating: 1 out of 5
I received fake products without a barcode, the milk is black, the color is different from the milk I bought when I went to the store myself, so this allowed me to compare the products and see that I received fake HT26 products. I would like original products to be sent to me or for me to be refunded.
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F
Rating: 5 out of 5
Very fast order. Your products are impeccable
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P
Rating: 3 out of 5
The products are of good quality, but the delivery is too expensive. There should also be a loyalty card or collected points to choose a free product and occasional promotions.
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B
Rating: 5 out of 5
It works very well without being harsh on the skin. I recommend.
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F
Rating: 5 out of 5
Fast shipping
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K
Rating: 5 out of 5
Very satisfied with the speed of delivery and the accuracy of the ordered products.
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K
Rating: 5 out of 5
Great
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K
Rating: 5 out of 5
I am very satisfied with the products and the quick delivery time.
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G
Rating: 5 out of 5
The order was shipped on the scheduled date.
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M
Rating: 3 out of 5
Delivery not fast.
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E
Rating: 3 out of 5
I am disappointed because my package arrived open, one of the activating serums is missing since I ordered two. I sent a message to notify, unfortunately nothing has been done. Thank you. I am used to ordering online and receiving my package without fail.
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M
Rating: 5 out of 5
My satisfaction was wowwww
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F
Rating: 5 out of 5
Welcoming and fast team.
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M
Rating: 5 out of 5
Perfect, nothing to report
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M
Rating: 5 out of 5
Remarkable, I congratulate you on your service; I will always be your customer, thank you very much.
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Y
Rating: 1 out of 5
I ordered "PRESCRIPTION Day cream with glutathione" the cream has a dubious appearance, very liquid, far from the texture of the cream contained in the sample I tried before buying this product. Is it due to poor storage??? I contacted HT26 by email, no response!!!
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Response from HT26
Dear customer, hello, thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors, who carefully select plants and vitamins for their quality and effectiveness. We always take care to send you products of good composition, which will satisfy you and meet the needs of your skin as much as possible. We have not received any email from you. For any advice or information, you can contact us at +33145231214, via Whatsapp at +33668918825, or by email at [email protected]. We are at your complete disposal. We wish you an excellent day. The HT26 team
L
Rating: 5 out of 5
PERFECT
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N
Rating: 5 out of 5
Delivery without any problems, thank you.
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M
Rating: 3 out of 5
Average delivery time with correct products. No long waits. Downside: website difficult to navigate. Please attach pictures alongside text when describing products in sets. Give the option to add a specific product found in the set without having to navigate the website all over again. This will encourage extra purchases within a set of products.
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A
Rating: 5 out of 5
Your products are excellent and I can't do without them anymore.
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A
Rating: 5 out of 5
Great as always.
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L
Rating: 5 out of 5
Very very nice, soft and creamy
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Z
Rating: 5 out of 5
Fast delivery, well packaged. I will return in some time to give my opinion on the quality of the product.
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H
Rating: 5 out of 5
Fast delivery
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R
Rating: 5 out of 5
The products are effective, thank you very much.
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A
Rating: 3 out of 5
The cap of the aloe vera oil broke in less than 2 days. The body cream and soap are great but the oil is so-so.
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F
Rating: 5 out of 5
I easily placed my order and received it quickly as they said. I just started using it and it seems to be going well as I notice a favorable change in my skin.
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A
Rating: 5 out of 5
Very good and well
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C
Rating: 5 out of 5
I appreciated the speed with which you handled the request. I will test this new range and I hope it will be good for my complexion. Thank you.
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A
Rating: 5 out of 5
Very good advice
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I
Rating: 1 out of 5
I ordered on August 30 and until today my order has not been shipped and I contacted customer service and I have no response so far.
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Response from HT26
Hello madam, thank you for sharing your experience with HT26. As soon as we received your order, we prepared and shipped it. The tracking of the package indicates that it has been delivered to you. However, we have still received your emails following this. We do not doubt your word, and we have responded to you via the customer service email channel. We are still waiting for your response so that we can find a solution for you. Thank you for your understanding. The HT26 team wishes you an excellent day.
I
Rating: 1 out of 5
My order has still not been shipped, it's already been a week since I paid. I wrote to customer service and no one is responding to me.
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Response from HT26
Hello madam, thank you for sharing your experience with HT26. As soon as we received your order, we prepared and shipped it. The tracking of the package indicates that it has been delivered to you. However, we have still received your emails following this. We do not doubt your word, and we have responded to you via the customer service email channel. We are still waiting for your response so that we can find a solution for you. Thank you for your understanding. The HT26 team wishes you an excellent day.
P
Rating: 5 out of 5
Very satisfied. Fast delivery
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A
Rating: 5 out of 5
Impeccable service and fast delivery. Thank you
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J
Rating: 5 out of 5
Excellent customer service as very responsive, focused on results...
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