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Rating: 5 out of 5
Excellent
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 801 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 3 and 5 stars
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Rating: 3 out of 5
The delivered product is different from my order. Instead of 2 silky bath energy, I received something else.
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Rating: 3 out of 5
It's easier than before to place an order online, even if many products are out of stock
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Rating: 5 out of 5
I recommend HT26, package compliant with the purchase with lots of surprises (gifts for its loyal customers).
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Rating: 5 out of 5
Good navigation, respect for delivery deadlines
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Rating: 5 out of 5
Very good, impeccable service. I recommend
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Rating: 5 out of 5
Item received very quickly, and order compliant and well packaged. I recommend!
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Rating: 3 out of 5
excellent
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Rating: 3 out of 5
I think you just need to pay a little more attention with the orders. For the first time, I ordered 4 products from topsygel from you on the 22nd of this month, instead of the serum you sent me the HT26 shower gel that I did not order. Since Monday when I received my package, I have been trying to contact you to resolve this problem, until today no response. I would really like you to find a solution for that, thank you for your understanding
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Rating: 5 out of 5
very happy to have discovered you
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Rating: 5 out of 5
Site to recommend. Order received quickly with an additional gift
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Rating: 5 out of 5
Great and very fast
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Rating: 5 out of 5
Great. Smells good, creamy and soft. Visible results from the second week of use.
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Rating: 5 out of 5
Thank you for the professionalism of the HT26 team. Because I had a problem with my delivery that was resolved. Thank you
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Rating: 5 out of 5
Satisfied with my products
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Rating: 5 out of 5
Bravo team
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Rating: 5 out of 5
Hello
I have been your customer for over 16 years, every time I place an order it is easy, I am very satisfied with my gift thank you, I would like to pay for it next time if possible
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I have been your customer for over 16 years, every time I place an order it is easy, I am very satisfied with my gift thank you, I would like to pay for it next time if possible
A
Rating: 5 out of 5
HT 26 is a good site for products for mixed and black skin but I find that you change the texture of some of your products very often.
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Rating: 5 out of 5
Delivery time on time
Very good product and I recommend
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Very good product and I recommend
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Rating: 5 out of 5
Excellent
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Rating: 3 out of 5
Very early to give my opinion. I will come back later
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Rating: 5 out of 5
Easy order and fast and free delivery, I recommend.
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Rating: 5 out of 5
Always punctual
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Rating: 5 out of 5
Package delivered on time and in good condition, well packaged thank you
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Rating: 5 out of 5
I am very happy with this site, especially when ordering a font of small gifts with small samples to try their product, it's really great. Keep it up like that.
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Rating: 1 out of 5
I had one of the worst customer service experiences this time. I received the wrong product, I emailed and sent all the proof. I needed the product so badly that I was willing to pay half of the shipping since the customer representative said the shipping fee is expensive. But after some time, I checked my email and saw that a new order for the right product was issued. I was so happy and thought I did not have to pay any fees, later I saw another email asking for me to pay so I emailed the guy again and he didn't respond. It has been now 3 days and he just kept ignoring me and for the new order they did not receive any tracking number. Even though you have good products, this is not a way to treat a customer.
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Response from HT26
We are so sorry to read that; we hope next time you will not have a bad experience with our product.
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Rating: 5 out of 5
A lot of explanation and advice on the products.
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Rating: 5 out of 5
Excellent product and great service representative
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Response from HT26
Thank you, you are always welcome
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Rating: 5 out of 5
The products are good.
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Rating: 5 out of 5
Very fast
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Response from HT26
Hello, We are happy that your products arrived well and quickly.
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Rating: 5 out of 5
Fast service, it's pleasant! The package arrived without the order form, is that normal?
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Response from HT26
Hello, The order form is not in the order but on the online site. It can be found in your customer area. You will also find your order history there.
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Rating: 5 out of 5
Great. The products seem great. To be verified over time.
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Response from HT26
Hello, We hope they will meet all your needs.
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Rating: 5 out of 5
Correct delivery, top notch. However, I'm fed up with always receiving the same gift offered, I have stock of the same product
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Rating: 5 out of 5
I am very satisfied with my order that I just received this morning
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Rating: 3 out of 5
It's been a week since I've been waiting for my products
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Rating: 5 out of 5
I am on my second anti-spot range and frankly it was the range I needed after more than 10 years searching for a perfect range for my skin. This one was recommended to me by one of my compatriots "Le P breziani". Thank you very much to the HT26 house. Your loyal customer; Marie-France. See you soon!
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Rating: 5 out of 5
Very well arrived I am happy thank you
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Response from HT26
You are welcome, your satisfaction is our pleasure
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Rating: 5 out of 5
Very good telephone reception. The operator tries to help you with your process. The shipments are very fast and the packages are always well packaged. I gladly recommend this site for the very positive overall experience.
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Rating: 1 out of 5
I placed order no. VWMX4MECU on September 2 but have not received the goods nor obtained the tracking number. Please at least provide the tracking number so I can give good feedback for the use.
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Response from HT26
Hello, We are sorry to hear that. This order number does not correspond to anything in our database. Could you please call us or give us your first and last name so we can resolve this issue?
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Rating: 5 out of 5
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