Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 14/08/2020 à 20h09 following a purchase from 06/08/2020

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Acheteur Vérifié

Published on 14/08/2020 à 18h48 following a purchase from 07/08/2020

Delivery went well

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Acheteur Vérifié

Published on 14/08/2020 à 17h43 following a purchase from 06/08/2020

Very fast delivery.

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Acheteur Vérifié

Published on 14/08/2020 à 12h58 following a purchase from 18/07/2020

I still have not received my order today is August 14, 2020 for an order placed on July 18, 2020.

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Response from HT26 Published on 18/08/2020

The package has been available at the relay point you chose since August 3, 2020, you need to track your package or call us for assistance
here is the relay point
HORIZON PRESSE
68 AVENUE HENRI GINOUX
FR-92120 MONTROUGE
thank you

Acheteur Vérifié

Published on 14/08/2020 à 12h45 following a purchase from 07/08/2020

Fast delivery and product received in good condition

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Acheteur Vérifié

Published on 14/08/2020 à 09h16 following a purchase from 11/05/2020

The site is easy to navigate. The delivery is very fast. I placed my order and received it in England in two days. Good customer service.

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Acheteur Vérifié

Published on 14/08/2020 à 07h48 following a purchase from 06/08/2020

Easy

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Acheteur Vérifié

Published on 13/08/2020 à 21h53 following a purchase from 05/08/2020

A reliable and efficient site.

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Acheteur Vérifié

Published on 13/08/2020 à 19h47 following a purchase from 07/05/2020

Very good product

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Acheteur Vérifié

Published on 13/08/2020 à 19h34 following a purchase from 06/08/2020

Thank you for the gift

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Acheteur Vérifié

Published on 13/08/2020 à 18h27 following a purchase from 06/08/2020

I love the product. Please do more English reading on your website for some of us. Rest perfect. Keep it up.

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Acheteur Vérifié

Published on 13/08/2020 à 14h10 following a purchase from 05/08/2020

Fast delivery.
I am testing the effectiveness of the product at the moment.
Thank you,

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Acheteur Vérifié

Published on 13/08/2020 à 07h54 following a purchase from 15/06/2020

the ht26 product caused me a lot of pimples

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Acheteur Vérifié

Published on 13/08/2020 à 07h46 following a purchase from 09/06/2020

The ht26 product gave me a lot of pimples from the first day of use so I stopped using it

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Acheteur Vérifié

Published on 13/08/2020 à 07h07 following a purchase from 05/08/2020

Very happy, received very quickly.
I will come back to tell you about the effectiveness of the products

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Acheteur Vérifié

Published on 12/08/2020 à 22h00 following a purchase from 05/08/2020

It's good

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Acheteur Vérifié

Published on 12/08/2020 à 19h52 following a purchase from 14/07/2020

Order placed since July 14 today is August 12 I still have not received anything the irony in all this when I call it is impossible to tell me exactly where my package worth 120 euros is

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Response from HT26 Published on 18/08/2020

hello
Here is your tracking link
https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XW235337575JB&langue=en
Samuel

Acheteur Vérifié

Published on 12/08/2020 à 18h11 following a purchase from 07/06/2020

Good site

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Acheteur Vérifié

Published on 12/08/2020 à 16h15 following a purchase from 01/05/2020

Super

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Acheteur Vérifié

Published on 12/08/2020 à 14h05 following a purchase from 27/06/2020

Perfect. Fast delivery and a little gift as well. Thank you

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Acheteur Vérifié

Published on 12/08/2020 à 13h52 following a purchase from 03/06/2020

The anti-spot range gave us huge allergies with big bumps on the body, worse I contacted customer service via email and WhatsApp and received no response, it's really a shame.

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Response from HT26 Published on 18/08/2020

Hello,
I am sorry for your bad experience. Your order did not contain the anti-spot range but only a scrub, we thought it was a mistake. I suggest you call us at 01 40 18 51 00 to help you use the products better
thank you.

Acheteur Vérifié

Published on 12/08/2020 à 13h02 following a purchase from 06/05/2020

I ended up with stretch marks on my thighs and breasts, I am very disappointed, I stopped using the lotion and don't know how to get rid of them

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Acheteur Vérifié

Published on 12/08/2020 à 11h37 following a purchase from 06/05/2020

Overall the products are OK not great. Maybe I have not yet got the right product from your site because of very low information on products. Very less information about products on your website. I even find more information on products from some of your agents' websites and social media pages than your main ht26 website and social media pages. You can't tell whether the product is for a dark person or fair person. You end up buying wrong products, and when you buy the right product too it takes about 3 months to visibly see any improvement on your skin. Prices also do not reflect the outcome of the product. They are too expensive. About the gifts too, they give you the opportunity to choose, only for your products to come and the gifts are totally random and different. Why did you ask me to choose then? Wasted so much time researching on each gift product to know exactly what to choose only to get a totally different product. And now you send me an email to review and rate a gift product that I never received? You can do much better.

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Acheteur Vérifié

Published on 12/08/2020 à 08h10 following a purchase from 04/08/2020

Very fast delivery and intact products

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Acheteur Vérifié

Published on 12/08/2020 à 05h05 following a purchase from 10/07/2020

They are nice, they are professionals, see you very soon

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Acheteur Vérifié

Published on 12/08/2020 à 04h01 following a purchase from 12/05/2020

Delivery and packaging okay. But the products are not effective for me.

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Acheteur Vérifié

Published on 12/08/2020 à 02h07 following a purchase from 07/06/2020

The site is good.

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Acheteur Vérifié

Published on 12/08/2020 à 02h05 following a purchase from 09/06/2020

I did not receive my gift as expected, ht26 does not keep its promises regarding this. But the creams are of good quality and rejuvenate the skin.

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Acheteur Vérifié

Published on 12/08/2020 à 00h51 following a purchase from 23/05/2020

Great; I am very satisfied, the same goes for the advice

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Acheteur Vérifié

Published on 11/08/2020 à 23h57 following a purchase from 07/05/2020

Top 26 best cosmetic products

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Acheteur Vérifié

Published on 11/08/2020 à 23h56 following a purchase from 18/05/2020

Quite satisfied with fast delivery

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Acheteur Vérifié

Published on 11/08/2020 à 23h54 following a purchase from 09/05/2020

The products are not lightening as you say

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Acheteur Vérifié

Published on 11/08/2020 à 23h37 following a purchase from 31/05/2020

Satisfaction

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Acheteur Vérifié

Published on 11/08/2020 à 23h26 following a purchase from 09/05/2020

Very good brands

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Acheteur Vérifié

Published on 11/08/2020 à 23h15 following a purchase from 07/05/2020

Very great

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Acheteur Vérifié

Published on 11/08/2020 à 23h02 following a purchase from 02/06/2020

Never received my products and I have not been refunded until now, the customer service is non-existent as I received no response despite my emails.. it doesn't even deserve one star but oh well.

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Acheteur Vérifié

Published on 11/08/2020 à 23h00 following a purchase from 01/05/2020

I expected to have more results especially for my spots but it wasn't very effective. It's a shame that it's not well detailed which product is for the face or other....but I liked the customer service and the gifts!

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Acheteur Vérifié

Published on 11/08/2020 à 22h58 following a purchase from 15/05/2020

Great product

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Acheteur Vérifié

Published on 11/08/2020 à 22h53 following a purchase from 07/05/2020

Technical sheet of well-detailed products

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Acheteur Vérifié

Published on 11/08/2020 à 22h51 following a purchase from 29/06/2020

Satisfied with the services offered

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