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Rating: 5 out of 5
I am satisfied with my order. Package well wrapped and thank you for the little gifts. I recommend
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 797 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
I've been buying from HT26 for a long time now, and orders are always reliable. I only wish that we could be able to track delivery because you just don't know the exact day or time your products will be delivered and I will put the blame on the delivery company and not HT26, apart from that everything is sweet. I do recommend HT26 for great products.
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Rating: 1 out of 5
My experience has just been very bad. I ordered a carrot cream from ht24 and the serum. Both with high prices. When I received my package yesterday and opened it, I was surprised that there was only a small Topsy gel exfoliating cream inside, some gloves and a soap as a gift. I made no such request. I hope they give me my money back or tell me how to return this, because it is a shame to pay so much money and have them give you another item. I want to receive what I asked for. I'm disappointed. Give me my money back and take your exfoliator. I don't give them a zero because you can't. after having waited so long.
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Rating: 5 out of 5
I am very satisfied with the ordered products. The delivery was fast. Well done HT26 team.
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Rating: 1 out of 5
I did not receive the right order
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Rating: 4 out of 5
My soap is really effective
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Rating: 5 out of 5
Effective products! Speed in delivery!
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Rating: 5 out of 5
Fast shipping
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Rating: 5 out of 5
I was not delivered the products I ordered
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Rating: 5 out of 5
The delivery was very very fast as I received my order in less than 24 hours
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Rating: 4 out of 5
Fast delivery and effective products
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Rating: 5 out of 5
Very good! Ultra fast delivery. It's perfect!
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Rating: 5 out of 5
It's wonderful, and it's great
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Rating: 5 out of 5
The advisor who welcomed me on the phone was really welcoming, listened carefully to my complaints and concerns to better help me choose what I need. The order was well packaged, fast delivery and everything was there. I just started using the ordered products, I will come back to you to give my opinion if it helped me or not. Thank you
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Rating: 4 out of 5
Good
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Rating: 5 out of 5
I was served and welcomed by the boss, very professional, well done
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Rating: 5 out of 5
I easily placed my order and the delivery matched exactly what I ordered. I will come back to give my opinion on the products once tested.
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Rating: 5 out of 5
Nothing to complain about, just perfect
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Rating: 5 out of 5
VERY GOOD
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Rating: 1 out of 5
I ended up with a lot of pimples on my face not to mention the carrot oil that stains my clothes this is my last order.
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. The HT26 brand offers formulas based on plants and vitamins, ingredients that we carefully select for their quality, and each product has a specific role, but is not necessarily suitable for all skin types. To ensure optimal results, we recommend that you contact 06.68.91.88.25 or 01.40.18.51.00, where you will be best advised. Sincerely, The HT26 team
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Rating: 5 out of 5
The delivery has arrived. I am delighted with the service.
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Rating: 1 out of 5
Difficult to make the payment on the site. It took me 2 months to find the solution. Difficult to reach you even by WhatsApp, nothing.
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Response from HT26
Hello madam, The payment step on our website is done in a 'classic' way, so there are no particularities in this regard. However, if you are unable to complete this step, we can offer you other solutions. Moreover, if you wish, you can contact us at 06.68.91.88.25 or 01.40.18.51.00, one of the two numbers will always be available during the week. Thank you for your understanding. Sincerely, The HT26 team
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Rating: 1 out of 5
My disappointment was great to find that the two boxes of Serum were open and leaked, very disappointing...
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Response from HT26
Hello madam, thank you for sharing your experience with HT26. Allow us to assure you that our team always makes sure that your products arrive in good condition. However, if this is really the case, we invite you to contact us at 06.68.91.88.25 or 01.40.18.51.00, we will always have the honesty to accept to compensate you for our mistake. The HT26 team wishes you an excellent day.
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Rating: 5 out of 5
Very satisfied
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Rating: 4 out of 5
My product arrived on time
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Rating: 5 out of 5
Always satisfied with my orders, nothing to say...
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Rating: 5 out of 5
Excellent
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Rating: 4 out of 5
Excellent
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Rating: 5 out of 5
Well received my order in perfect condition well wrapped. Thank you for the excellent customer care.
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Rating: 5 out of 5
Everything has good qualities
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Rating: 5 out of 5
Correct customer service
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Rating: 5 out of 5
Fast delivery, total satisfaction for the products.
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Rating: 5 out of 5
Very good quality
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Rating: 1 out of 5
How can I give my opinion when until now I have not received any email from you and I do not know the delivery date.
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. Allow us to assure you that our software automatically sends an email when your order is placed, and then when your order is shipped. You receive the tracking number with that. If this was not the case, please check your email address corresponding to the order. On the other hand, we have checked the tracking of your package, which indicates that it has indeed been delivered to you. Thank you for your understanding. The HT26 team
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Rating: 5 out of 5
The Moisturizing cream is beautiful
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Rating: 5 out of 5
Fast service and attentive advisor.
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Rating: 5 out of 5
Speed of service, I received my order in less than 5 days. I live in Switzerland
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Rating: 4 out of 5
Fast delivery, well-packaged products with the pleasure of receiving the little gifts that come with them. As for the use of my products, I have been using them for over 3 years, it's a shame they don't lighten the skin but they hydrate it.
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Rating: 5 out of 5
Order placed on the 9th for Europe, received on the 13th. Very fast service. I am waiting to see the results on my skin. I already like the textures and the pleasant smell of the creams.
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Rating: 5 out of 5
I already use these products and it's my first time ordering on the site, nothing to say, very satisfied, fast delivery, I recommend this site. Thank you
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