HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Note: ZERO 00000
Order was never received.
Customer service does not respond to our complaint message either by email or SMS.
Service unreachable by phone either
In short, SERVICE TOO BAD.
This is not the first unpleasant experience.
We want a quick replacement of our order never received OR a full refund including shipping costs
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Response from HT26
Hello Janine, Thank you for taking the time to write to us to share your experience Your products do not yet give you complete satisfaction? We are here to help you! Send us a WhatsApp message at +33 6 68 91 88 25 or to [email protected] and an advisor will take care of you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2023
I use it after my shower and my skin is soft and satin. I highly recommend this milk in addition to the repairing serum. Which is applied daily.
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Response from HT26
Hello Pegie, Thank you for taking the time to write to us to share your experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
EXPRESS DELIVERY, AND I LOVE IT!!!
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Response from HT26
Hello Alice Reine, Thank you for taking the time to write to us to share your experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
You people have a wonderful service but your poster service is too expensive
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Response from HT26
Hello orock, Thank you for taking the time to write to us to share your experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
The best quality
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Response from HT26
Hello, Thank you for taking the time to write to us to share your experience
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2023
Good site ergonomics, easy to place an order.
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Response from HT26
Hello Ulrich, Thank you for taking the time to write to us to share your experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Fast delivery
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Response from HT26
Hello, Thank you for taking the time to write to us to share your experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Excellent. Everything perfect. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Very good service and fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/07/2023
I ordered a cream on July 27, delivery was scheduled for July 31, today is August 4 and still no package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2023
Smooth and fast navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2023
Very fast shipping and well-packaged parcel
Impeccable delivery service Courteous and respectful delivery agent.
Thank you really to HT26
I RECOMMEND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2023
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2023
I note well because it is the first time I use HT26 thank you
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Response from HT26
Hello, We thank you for your feedback
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Fast shipping but the delivery service is less reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2023
The cream of the cream
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2023
I like very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Navigating HT26.com is so easy and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
Fluid
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2023
Fast delivery, content well protected. Impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
I gave you a very good rating because of the attentive and serious service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2023
Delivery in a timely manner and well preserved.
For the results, the usage time will allow for an objective opinion
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Response from HT26
Hello, We thank you for your feedback. We appreciate it
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Good texture, to see over time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/07/2023
I ordered 4 top line foot files and I received 4 files, but they are not at all the model I ordered.
So I am very very disappointed with the order. I would have liked to be asked for my opinion before sending me something else that I did not order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
Fast, well packaged inside, the rating is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
The delivery is fast and I like my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2023
It's perfect, I love it, super moisturizing.
It suits me well.
I will even reorder.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/06/2023
I placed my order a month ago, my products have still not been shipped, I contacted you without response, and you took my money but did not send my products. This is bad service, never order from this place again.
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Response from HT26
Hello, Your payment has not yet gone through with us, below is the proof 197.... SP..... DHL Express Yes F. S 147.50 € PayPal No No Pending payment by PayPal 2023-06-21 05:00:04 Mobile . Please check with your bank. Best regards.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2023
Very satisfied with the handling of my order, from start to finish.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2023
Received very quickly, the cream is good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2023
Order received very quickly, I love the smell, just started, not yet results.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2023
I love this body milk, you are the best, I love HT26.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2023
Great Service and the delivery was impressive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2023
I really love this product, it has been years.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2023
I have no problem with HT26, but the shipping costs are 10 euros for express delivery, but I have already reported more than 2 times that I always receive my order 4 to 5 days or even 6 days after my order, I don't find that fair, that's my problem today.
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Response from HT26
Hello, our average delivery times are 24 hours when you order before 10 am, 48 hours when you order after 10 am. Delivery times are longer for people living more than 500 km from Paris like you because there are several factors, including transport-related uncertainties, distance, and connections. Thank you for understanding this. Thank you for your feedback, and we do our best to bring you closer to us through fast delivery. Best regards, Eym from customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2023
Fast delivery, item well packaged
And there is always a little gift in the package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2023
I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2023
Practical, but the delivery is too expensive for my taste.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2023
I appreciate it, but it's too early to give a well-motivated opinion.
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