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Rating: 4 out of 5
Difficulty during my online payment. I had to call the store and with a salesperson, he proceeded differently. This needs to be reviewed.
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 801 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
The site is very reliable, delivery very fast in 2 days I received my package.
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Rating: 4 out of 5
Give
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Rating: 5 out of 5
Easy to find the products we are looking for and fast delivery. But only the delivery people do not want to show up, you always have to go down to get them or they will put it in the elevator
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Rating: 1 out of 5
I did not receive my order as agreed. Despite my requests, I have not received any response from you. It's frustrating. I don't think I will order from this site again. Bad service.
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Response from HT26
Hello Madam, We see that you were delivered on Wednesday, March 9th. Send us a WhatsApp message at +33 6 68 91 88 25 so we can discuss your problem together.
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Rating: 5 out of 5
Very fast!! But the shipping feels very expensive when you are not in France.
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Rating: 5 out of 5
Hello, I am very satisfied with my purchases on the HT26 site. Very very happy with the service, BRAVO!!!
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Rating: 5 out of 5
Very good products and very fast
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Rating: 5 out of 5
I am satisfied THANK YOU Be blessed
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Rating: 5 out of 5
Being absent from home I was able to change to a relay point easily, well done to you
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Rating: 5 out of 5
Fast order and fast delivery, easy navigation on the site. The only small downside in my delivery was that a gift that is on the invoice was missing. Other than that, very satisfied with my first order.
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Rating: 5 out of 5
That's the original body lotion I have been searching for.
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Rating: 5 out of 5
The items were very well packaged, delivery was fast, gift samples were added to my order, customer service is efficient and convincing!
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Rating: 5 out of 5
Fast delivery, and well-packaged products, Very happy with my purchase
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Rating: 5 out of 5
My package arrived very fast. All the products were well sealed to avoid leakage. Thank you HT26.
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Rating: 4 out of 5
The site often bugs so it's a bit difficult to quickly place an order
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Rating: 1 out of 5
I placed an order and I did not receive it, I sent you several emails on your site and no one responds to me.
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Response from HT26
Hello Madam, We tried to contact you to specify that there were missing products in your order without success. Please send us a WhatsApp message at +33 6 68 91 88 25 so that we can assist you.
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
Order received very quickly.
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Response from HT26
Hello to you, Thank you for your message, we are doing our best to ship the packages within the allotted time.
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Rating: 5 out of 5
Impeccable as always
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Response from HT26
Hello to you, Thank you for your encouragement
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Rating: 4 out of 5
Well received my order very quickly. The products are good. I am trying them. I recommend.
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Rating: 1 out of 5
Very unsatisfied with my order, because part of it was broken, some lotions came without the seal on. I have tried to contact HT26 several times by phone and email but have not gotten any response. Still waiting for a replacement of the damaged lotion or a refund.
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Rating: 5 out of 5
Excellent!!!
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
Very fast service, I am happy with my purchase, thank you
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Rating: 4 out of 5
Order arrived early, well packaged. Thank you very much. I have loved your products for 17 years and I never get tired of them.
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Response from HT26
Hello to you, We thank you for your loyalty over all these years. Each package is carefully prepared!
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Rating: 5 out of 5
Package well received and fast
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Rating: 4 out of 5
Easy to navigate. but could add the choice of currency like the dollar for example
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Rating: 5 out of 5
I like the little gifts with my order.
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Rating: 5 out of 5
I recommend too good
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Rating: 1 out of 5
I've not received my order yet
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Rating: 5 out of 5
Quick reception, package received in 2 days, it was my first order, pleasant and effective products, the soaps from the range have a very good smell, I recommend!!
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Rating: 4 out of 5
Good site
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Rating: 5 out of 5
Quality service, Thank you!
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Rating: 4 out of 5
It went well except for the departure of the package from your store
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Rating: 5 out of 5
Very well packaged and good products
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Rating: 4 out of 5
The package arrived very well and I wanted to take the opportunity to thank you for all the gifts... From the first applications, I am noticing my skin hydrated, luminous, and slightly clearer. So, I suppose it will get better, for now, I am happy. The only unpleasant thing about the body milk is some kind of whitish and unpleasant bits... that remain on the surface of the skin or on the skin after application. They should avoid this during manufacturing or when packaging the milk in the bottles please.
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Rating: 5 out of 5
From order to delivery, everything was perfect as usual. Thank you ht26
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