Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2018
everything is compliant except the gift (the hat) that I did not receive instead I got two soaps.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2018
I loved it thank you very much
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2018
Your website is good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2018
I am starting to use the product I will get back to you by then to tell you more otherwise order received too quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2018
Very good and well explained the content of the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2018
Very good product, I am very satisfied. Thank you very much for the hat. I will order every time when my product is finished. My complexion is perfect. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2018
I love the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2018
I tested my products again but well received and thank you for the little gifts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2018
Very well received
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2018
The cream and the mousse almost half I am disappointed thank you for your understanding
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2018
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2018
There is a lot of improvement
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2018
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2018
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
I received the ordered product at work within 72 hours. This is the maximum duration marked on their site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2018
Good! I received my order (+a hat and wipes), with a bit of delay. For the delivery... but well, it's not your fault, I live in the countryside. I hope next time you will be more expedient. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2018
Like the best
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2018
Extraordinary very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2018
Fast and efficient as usual
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/08/2018
I received my package after 1 month of waiting. The order was in a box almost completely torn, the products were not even protected and others had already broken packaging.
The lid of the baby milk was broken.
The opened lightening soap, in short all the products were thrown directly into the box and it was not pleasant to see.
Moreover, at the purchase, there were gift items such as a women's hat and some travel-sized toiletries but none of that was ultimately included.
In short, terrible as a protected package and terrible as a delivery time.
In the end, I am charged customs fees.
Too bad, I don't think I will relive this experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2018
Trust, trust and more trust
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2018
I received my order well and I am happy.... thank you next time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2018
The products arrive very quickly and you provide very perfect information during the follow-up! Great professionalism! my compliments!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2018
Simple and clear site, easy to navigate, but some products are still expensive for the duration of use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2018
very professional. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2018
Very good, impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2018
I find it to be a very nice cream, very creamy, well scented, very moisturizing. I would recommend my friends to use HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/08/2018
I only give 2 stars because for a first order I was disappointed with the service, my order took three weeks to arrive and when I called customer service about it, the lady was not nice at all and I did not like that. I should have given one star but I give the second star because I received many little gifts in my order.
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Response from HT26
Hello,
Thank you for your comment.
Unfortunately, the delivery time may be extended for various reasons.
Please feel free to contact us to help you locate your package if the problem recurs.
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2018
very well organized in sections
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
The site is very good, but I think more information should be provided on the ranges suitable for skin types.
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Response from HT26
Hello, Thank you for your comment. You have the possibility to be directed to the products corresponding to your problem. Indeed, at the top of the site, you have 'a solution to a problem', in this bar, you can select your skin type and get a range to solve your problem. You can also contact us for personalized advice. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
The package arrived well, I haven't tried the products yet, I will come back to give my opinion....
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/08/2018
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Shipping costs quite expensive
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