English 
Français 
A
Rating: 5 out of 5
Good
Translated reviews
Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 797 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
I tested my products again but well received and thank you for the little gifts
Translated reviews
A
Rating: 5 out of 5
Very well received
Translated reviews
A
Rating: 3 out of 5
The cream and the mousse almost half I am disappointed thank you for your understanding
Translated reviews
A
Rating: 5 out of 5
Satisfied
Translated reviews
A
Rating: 4 out of 5
There is a lot of improvement
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 5 out of 5
Perfect.
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
I received the ordered product at work within 72 hours. This is the maximum duration marked on their site.
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Good! I received my order (+a hat and wipes), with a bit of delay. For the delivery... but well, it's not your fault, I live in the countryside. I hope next time you will be more expedient. Thank you!
Translated reviews
A
Rating: 5 out of 5
Like the best
Translated reviews
A
Rating: 5 out of 5
Extraordinary very satisfying
Translated reviews
A
Rating: 5 out of 5
Fast and efficient as usual
Translated reviews
A
Rating: 2 out of 5
I received my package after 1 month of waiting. The order was in a box almost completely torn, the products were not even protected and others had already broken packaging.
The lid of the baby milk was broken.
The opened lightening soap, in short all the products were thrown directly into the box and it was not pleasant to see.
Moreover, at the purchase, there were gift items such as a women's hat and some travel-sized toiletries but none of that was ultimately included.
In short, terrible as a protected package and terrible as a delivery time.
In the end, I am charged customs fees.
Too bad, I don't think I will relive this experience.
Translated reviews
The lid of the baby milk was broken.
The opened lightening soap, in short all the products were thrown directly into the box and it was not pleasant to see.
Moreover, at the purchase, there were gift items such as a women's hat and some travel-sized toiletries but none of that was ultimately included.
In short, terrible as a protected package and terrible as a delivery time.
In the end, I am charged customs fees.
Too bad, I don't think I will relive this experience.
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Trust, trust and more trust
Translated reviews
A
Rating: 4 out of 5
I received my order well and I am happy.... thank you next time
Translated reviews
A
Rating: 5 out of 5
The products arrive very quickly and you provide very perfect information during the follow-up! Great professionalism! my compliments!
Translated reviews
A
Rating: 4 out of 5
Simple and clear site, easy to navigate, but some products are still expensive for the duration of use.
Translated reviews
A
Rating: 5 out of 5
very professional. Very good.
Translated reviews
A
Rating: 5 out of 5
Very good, impeccable service
Translated reviews
A
Rating: 5 out of 5
Good service
Translated reviews
A
Rating: 5 out of 5
I find it to be a very nice cream, very creamy, well scented, very moisturizing. I would recommend my friends to use HT26
Translated reviews
A
Rating: 2 out of 5
I only give 2 stars because for a first order I was disappointed with the service, my order took three weeks to arrive and when I called customer service about it, the lady was not nice at all and I did not like that. I should have given one star but I give the second star because I received many little gifts in my order.
Translated reviews
Response from HT26
Hello,
Thank you for your comment.
Unfortunately, the delivery time may be extended for various reasons.
Please feel free to contact us to help you locate your package if the problem recurs.
Best regards
Thank you for your comment.
Unfortunately, the delivery time may be extended for various reasons.
Please feel free to contact us to help you locate your package if the problem recurs.
Best regards
A
Rating: 4 out of 5
very well organized in sections
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
The site is very good, but I think more information should be provided on the ranges suitable for skin types.
Translated reviews
Response from HT26
Hello, Thank you for your comment. You have the possibility to be directed to the products corresponding to your problem. Indeed, at the top of the site, you have 'a solution to a problem', in this bar, you can select your skin type and get a range to solve your problem. You can also contact us for personalized advice. Best regards
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
The package arrived well, I haven't tried the products yet, I will come back to give my opinion....
Translated reviews
A
Rating: 2 out of 5
Good
Translated reviews
A
Rating: 5 out of 5
Shipping costs quite expensive
Translated reviews
A
Rating: 5 out of 5
Very good product
Translated reviews
A
Rating: 5 out of 5
I was quickly informed that the products were missing, I was able to change my order and was delivered very quickly
Translated reviews
A
Rating: 4 out of 5
Hello. Thank you for the message. Like me, I have brown skin so the product suits me. Especially I would like to have clear and radiant skin. In this case; the product "based on Glutathione" interests me to reduce the pigment spots on my face. Thank you. Best regards. ELYSE
Translated reviews
A
Rating: 5 out of 5
Very fast delivery
Translated reviews
A
Rating: 5 out of 5
Everything is perfect, from the order to the reception. The little gifts in addition to discovering more about the products and appreciating their qualities. I am happy.
Translated reviews
A
Rating: 4 out of 5
Fast delivery. Nothing to report
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my order, however when I placed the order I was entitled to a hat as a gift but I did not find that in my package. Thank you for the little samples
Translated reviews