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Rating: 4 out of 5
The shower gel was missing upon receipt of the order, not very nice not to honor your promise.
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
Good
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Rating: 4 out of 5
I equally like this product
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Rating: 4 out of 5
The delivery time is efficient, didn't like the packaging too much, it was great the little gift inside very effective products, I already see the results.
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Rating: 2 out of 5
Hello
I am not satisfied with the last order because I didn't receive many gifts, yet I shop all the time with you.
Best regards,
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I am not satisfied with the last order because I didn't receive many gifts, yet I shop all the time with you.
Best regards,
Response from HT26
Hello Madam, Thank you for your loyalty! The gifts vary depending on the products you order. Looking forward to seeing you again soon on HT26.com
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Rating: 4 out of 5
Good service
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Rating: 4 out of 5
Fast delivery
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Rating: 3 out of 5
Good morning!
I want to know the reason why my order has never been processed. I still need it.
Thank you!
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I want to know the reason why my order has never been processed. I still need it.
Thank you!
A
Rating: 2 out of 5
The first time I ordered they said free shipping but they still charged me and I find that misleading advertising, thank you
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Rating: 4 out of 5
Easy to use site, easy navigation for items
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Rating: 4 out of 5
Effective products, fast delivery
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Rating: 4 out of 5
Order and delivery fast.
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Rating: 4 out of 5
Order as expected, I started using the products recently, they seem pretty good. Let's see over time
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Rating: 3 out of 5
Yes, the order arrived on time and at the precise hour.
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Rating: 4 out of 5
Satisfied with HT26 products
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Rating: 4 out of 5
Well-designed site
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Rating: 4 out of 5
Fast shipping and within the deadlines
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Rating: 4 out of 5
This is my first purchase. I am satisfied with the fast delivery. I would have liked to have samples to discover other products... I will get back to you after use to give you my opinion on the product
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Rating: 4 out of 5
It was easy. Only the delivery took more time
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Rating: 4 out of 5
Very good, these products are better. Thank you
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Rating: 3 out of 5
Overall good, we find the same products I think as in store. However, I was very surprised to see no return or exchange policy. For my part, I made a mistake, I ordered a shower gel instead of the cream from the same range. I was more than disappointed not to have known this information + no invoice or anything inside the box... Quite surprising.
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Rating: 4 out of 5
I observed satisfaction after a week of use. I recommend ht26 products
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Rating: 3 out of 5
I just started using the action stain range a week ago and honestly I don't have much to say, disappointed, because I haven't seen any positive or negative results so my body is still intact
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Rating: 4 out of 5
2 bottle caps are broken and the milk spilled.
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Rating: 4 out of 5
Very good products
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Rating: 4 out of 5
The delivery was fast, and I am satisfied with the quality of the product
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Rating: 4 out of 5
The delivery went well. A lot of professionalism.
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Rating: 3 out of 5
Order received on time, except that the mentioned gifts were not added to the package, not even a sample, I had to call customer service, the gentleman who answered me asked me to send a photo of the package by email and details; which I had to do, except that I never received a response from them.
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Rating: 3 out of 5
Easy navigation on the site.
Misleading gifts offered, however thank you for the samples.
The products from the White essence range are of high quality. My skin is clean, I feel good even though it's been less than a month since I started using it. It is not brightening.
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Misleading gifts offered, however thank you for the samples.
The products from the White essence range are of high quality. My skin is clean, I feel good even though it's been less than a month since I started using it. It is not brightening.
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Rating: 4 out of 5
Orders are processed on time and hour
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Rating: 3 out of 5
Good site but quite slow
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Response from HT26
We are sorry to read this. We are working to improve our site
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Rating: 4 out of 5
Can't say anything, as I haven't used it yet. I hope to be satisfied.
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Rating: 4 out of 5
The site is practical and presents the products well and the images are true to reality
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Rating: 4 out of 5
Quick and easy to order and the order arrived fast. The only thing is the postage fee which is high the reason for not giving 5 stars.
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Rating: 4 out of 5
Fairly well-structured site, delivery was quick although the shipment was free.
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Rating: 2 out of 5
On my order, it was marked that I should receive a shower gel and a spa treatment as a gift, but I received the opposite, and I don't even know what it is and how to use it.
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Response from HT26
Hello Madam, can you send us a photo of all the received items so that we can assist you?
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Rating: 4 out of 5
The site allows for easy navigation.
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Rating: 2 out of 5
Very fast delivery, very good site I recommend
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Rating: 4 out of 5
It was super great and the delivery was fast
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