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Rating: 4 out of 5
I am very satisfied with my order, very well packaged now I move on to using it, I will come back to give a review
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
I have not received the product since the 7th, it's been 10 days while I paid to have it in 2-5 days maximum
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Rating: 4 out of 5
PACKAGE ARRIVED WELL
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Rating: 3 out of 5
Favorable
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Rating: 4 out of 5
Shipping costs are too expensive
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Rating: 3 out of 5
I have been using the serum milk and soap for a year now, I spend more than 100€ on each purchase, so I find it expensive, we need loyal customers if we can get discounts, thank you
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Rating: 4 out of 5
Order received on time but the way the delivery person handled it needs improvement. He rang the intercom, I opened, and he left the package in the elevator without notifying me, and I went down with my ID and my pen via the stairs.. And I waited in shock, finally I found the package in the elevator... A different way of delivering that I don't know. I'll know for next time. Thank you
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Rating: 4 out of 5
Well packaged. I am eagerly awaiting the results because the products are a bit expensive and since I live in Canada, I had to pay customs fees again.
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Rating: 3 out of 5
Good site. I would just like to have an easier way to find the cream that could make my face clearer and more even without necessarily becoming lighter.
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Rating: 2 out of 5
I do not like that the gifts offered are lightening products. Thank you otherwise very good delivery
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Rating: 4 out of 5
Very good product!! Even if the chosen gifts are not the ones I received
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Rating: 3 out of 5
Thanks
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Rating: 2 out of 5
I find the delivery fees too high!!!!
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Rating: 4 out of 5
The delivery was frankly fast. I started using the product almost 5 days ago, I can't yet confirm the lightening aspect but I noticed that it softens the skin very well.
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Rating: 4 out of 5
Very well received, good packaging, it seems to be good. Pleasant texture and they are good but it's only been a few days of use so it's too early to conclude anything
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Nothing to complain about, very satisfied.
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Rating: 4 out of 5
I received my order and it's good. Thank you
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Rating: 4 out of 5
Order received on time, very satisfied, plus they gave me gifts, thank you
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Rating: 4 out of 5
Delivery well coordinated and checked with a gift that is pleasing.
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Rating: 2 out of 5
First, navigation on the site is not smooth and more complex on mobile. Delivery without issue. Then, satisfaction is half because I did not receive the box as it is presented on your site and I had to claim a missing product. Also, I never received the small mirror. Finally, customer service is reactive, but does not really engage with customers.
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Rating: 4 out of 5
Very satisfying.
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Rating: 3 out of 5
Package arrived on time, with many little surprises, my lotion arrived almost completely spilled and I can't take the cream from the pump I have to completely open the cream, for now I have no opinion regarding the quality of the products because it's only been 4 days since I started using it, we'll see later
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Rating: 4 out of 5
Product not received
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Rating: 4 out of 5
Ergonomics and fluidity to improve
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Rating: 4 out of 5
I received my order on the delivery date respected
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Rating: 4 out of 5
super nice variety of products. very interesting
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Rating: 4 out of 5
Very effective products. Thank you
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Rating: 4 out of 5
Number 1
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Rating: 2 out of 5
I am not happy with the maximum day face cream, it gave me a lot of pimples on my face, not nice to see, I am disgusted. It already happened with the first face cream and I changed to the one for 32€ which didn't change anything, on the contrary, it worsened. Please respond, I need your advice to remove the pimples and the oily skin it created for me
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Rating: 4 out of 5
Good quality
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Rating: 4 out of 5
Easy to use.
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Rating: 4 out of 5
I appreciated the site because I was able to place my order in the blink of an eye.
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Rating: 4 out of 5
I didn't receive all my products please. Sent emails and no one has responded yet. Still waiting
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Rating: 4 out of 5
Easy to access
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Rating: 4 out of 5
The order arrived in good condition, and it's nice for the samples.
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Rating: 2 out of 5
Incomplete order. I have always used the ht26 range which I love. It gives me a clean and radiant complexion. But for my first order on the site, I am disappointed. I ordered the preparation range and the night cream is missing. After several calls and emails, no response from customer service. Nor from Samuel who asked me to send him a photo of all the products received. I recommend the range but not ordering on the site. I did not have a good experience, I hope you will fix this and send me my night cream, I paid for it, I remind you.
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Rating: 4 out of 5
I received my order satisfactorily, thank you for the included gift
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