HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
I used the stain action milk with carrot oil and I noticed that after 3 weeks I have small white spots on my skin. I am worried because several white spots have appeared. I am disappointed.
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Minette D.
Rating: 4 out of 5
following a purchase from 17/06/2025
Hello site, reliable.
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Chloe Terence M.
Rating: 4 out of 5
following a purchase from 19/05/2025
It's correct
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Laeticia B.
Rating: 3 out of 5
following a purchase from 07/06/2025
I liked the speed of delivery. As for the product, I am still waiting to see its effect. The downside I notice is that it is not moisturizing enough, it makes me sweat a lot and it has a Marseille soap smell, not fragrant enough.
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Response from HT26
Hello, Thank you very much for your feedback and your compliments regarding the speed of our delivery. We regret to learn that the product does not seem hydrating enough to you and that its scent does not fully satisfy you. In summer, dry skin dries very quickly, so we recommend opting for the Multi-Lightening Body Cream (https://www.ht26.com/fr/1689-crme-corporelle-multi-claircissante.html), with a vegetable oil for example. Regarding the scent, we wish not to use too many chemical agents (like perfume) in order to respect the delicacy of your skin. Best regards, The ht26.com team
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Joséphine B.
Rating: 2 out of 5
following a purchase from 17/06/2025
It's too strong, put more milk than carrots
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Response from HT26
Hello, Thank you for your feedback. The HT26 Carrot Oil Spot Action Milk is formulated to provide an optimal balance between hydration and unifying active ingredients. The carrot oil is present in a controlled quantity to ensure its effectiveness while respecting the skin. Feel free to apply a small amount and massage well for better absorption. Have a very nice day! Best regards, The ht26.com team
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Serge D.
Rating: 4 out of 5
following a purchase from 15/06/2025
Well managed
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Response from HT26
Hello, Thank you very much for taking the time to share your feedback. We are delighted to learn that you found our service to be well managed. Your feedback is valuable and we sincerely appreciate it. If you have any other comments or suggestions, please feel free to share them, as we are always listening to improve. Best regards, The HT26 team
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Linda K.
Rating: 4 out of 5
following a purchase from 06/06/2025
Practical
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Carolle B.
Rating: 4 out of 5
following a purchase from 02/06/2025
I am satisfied, I say wow
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Response from HT26
Hello, Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our products and that you had a great experience with our brand. Your enthusiasm is very encouraging for our team. If you have any other comments or suggestions, please feel free to share them, we are always listening to our customers. Best regards, The ht26.com team
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Julie K.
Rating: 4 out of 5
following a purchase from 28/05/2025
good
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Sylvine T.
Rating: 4 out of 5
following a purchase from 28/05/2025
I used the stain action kit for a long time and saw no results on me in the long term, so I opted for the anti-stain kit and in a few days I had a change hoping that the result stays that way.
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Eunice Aleth D.
Rating: 4 out of 5
following a purchase from 27/05/2025
I am satisfied with HT26 products, but I was disappointed after receiving a product from the last order that did not have the usual appearance.
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Response from HT26
Hello, Thank you very much for your positive feedback on our HT26 products, we are delighted to know that you are satisfied with them. Regarding the appearance of the product received, please note that we formulate products based on plants and vitamins, without color stabilizers to respect the delicacy of your skin. That is why the color may sometimes vary, but the product remains completely effective. We are here to listen for any additional information you may wish to share. Best regards, The HT26 team
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Anasthasia A.
Rating: 4 out of 5
following a purchase from 23/05/2025
Good
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Silvy-Jacky B.
Rating: 3 out of 5
following a purchase from 26/04/2025
Simple navigation on the site but the products do not work, at least those I bought
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Response from HT26
Hello, Thank you for taking the time to share your experience. We are delighted that you found navigation on our site easy. However, we regret that our products did not meet your expectations. Please know that our products are gentle and respectful of your skin, and do not contain harsh ingredients. That is why the results appear gradually, but are natural and long-lasting. If you wish, feel free to contact us at 0668918825 or 0140185100, we are at your disposal for any information or advice. Best regards, The ht26.com team
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Prénom N.
Rating: 4 out of 5
following a purchase from 08/05/2025
Everything is good
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Neida B.
Rating: 4 out of 5
following a purchase from 04/05/2025
4 stars ⭐ because it’s not very practical with your container to get the cream out
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Ernestine N.
Rating: 4 out of 5
following a purchase from 28/04/2025
Satisfied with fast delivery very good product
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Noblie B.
Rating: 4 out of 5
following a purchase from 25/04/2025
I am satisfied with the speed of delivery, and the gifts, hoping to receive something else for my next purchase. Thank you
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Sylvie M.
Rating: 3 out of 5
following a purchase from 17/04/2025
I end up with a face full of pimples using the brightening mask and scrubbing soap in addition to the glutathione night cream. My face is dark and filled with pimples
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Francoise O.
Rating: 4 out of 5
following a purchase from 11/04/2025
I sent an email to customer service and never got a reply. Very disappointing although I like all the HT26 products purchased so far for over 13 years.
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Mamou T.
Rating: 4 out of 5
following a purchase from 04/04/2025
Fast delivery
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Coralie L.
Rating: 4 out of 5
following a purchase from 23/02/2025
Easy to use
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Vedice W.
Rating: 3 out of 5
following a purchase from 05/03/2025
The lid of my milk was broken and almost half of my milk was lost.
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Marina L.
Rating: 3 out of 5
following a purchase from 04/03/2025
I just started less than a week ago but I already see the change.
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Judith N.
Rating: 4 out of 5
following a purchase from 05/03/2025
Good
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Eunice K.
Rating: 3 out of 5
following a purchase from 17/02/2025
Long waiting period
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Mahawa S.
Rating: 4 out of 5
following a purchase from 03/03/2025
No milk suits me except the ht2 range since I was 18 years old today I am 29. I have tried other products due to my financial difficulties but none give me such a beautiful complexion. Only product the price otherwise good product
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Murielle Marlène M.
Rating: 4 out of 5
following a purchase from 04/02/2025
Perfect site
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Clara A.
Rating: 4 out of 5
following a purchase from 11/02/2025
Some creams are good and others ineffective and too expensive
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Marie D.
Rating: 3 out of 5
following a purchase from 11/02/2025
Order well received but packaged with a lot of negligence, resulting in a completely broken cap. Fortunately, there is a protective cap on each bottle
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Ngone Diaba D.
Rating: 4 out of 5
following a purchase from 30/01/2025
It suits me well, my skin is glowing
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Christine S.
Rating: 4 out of 5
following a purchase from 07/02/2025
Order sent on time but the milk was half full, too bad. I am only a few days into use. But I already love my products
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Ama C.
Rating: 4 out of 5
following a purchase from 03/02/2025
I liked the speed of delivery
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Yvette B.
Rating: 4 out of 5
following a purchase from 03/02/2025
Very good
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Edith Nadege L.
Rating: 4 out of 5
following a purchase from 30/01/2025
Fill some boxes a bit more
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Flora H.
Rating: 4 out of 5
following a purchase from 29/01/2025
I love your products, I am happy with my last order, my delivery was on time and punctual. An excellent listening no matter the request.
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Justine K.
Rating: 4 out of 5
following a purchase from 26/01/2025
I received my order on time. Just a week of use, so I need time to appreciate the product.
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Mireille N.
Rating: 3 out of 5
following a purchase from 26/01/2025
I had difficulties accessing the site for several days and my code derived from accumulated points was expiring. I was disappointed!!! After alerting the staff by email, I received a response after several days. Fortunately, I was able to use my code. It's a shame that the codes are not cumulative, as the discount rates are so low, at least everyone has their own business policy. Otherwise, my products always arrive and shipping costs remain considerable but that does not depend on HT26. Beyond these little details, I enjoy discovering different lotions or creams and curiously, they all suit me well.
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Awa D.
Rating: 4 out of 5
following a purchase from 17/01/2025
Hello to the whole HT26 team, I am satisfied with the promptness of the order, delivery, and your products. However, sometimes I have difficulty finding certain products for the face.
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Crozet L.
Rating: 3 out of 5
following a purchase from 30/12/2024
you had reduced the small gifts
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